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Deploy onsite with customers to build AI-native solutions that integrate SecurityScorecard into their security workflows and automate risk analysis.
About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.
About the Role:
SecurityScorecard is hiring a Senior Forward Deployed Engineer to embed with our most strategic customers and turn raw security data into decisions executives act on. You’ll deploy onsite, learn the customer’s workflow, data, and decision logic firsthand, and build SecurityScorecard directly into how they already operate, closing gaps and creating new value instead of bolting on a generic integration.
We’re an AI product company at our core, so our FDEs build AI-first: using LLMs and modern AI tooling by default, and applying real data science to help customers quantify risk in terms finance already trusts.
Required Qualifications:
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $180,000 - $240,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.  #LI-DNI
Deploy onsite with strategic customers to build AI-native solutions that integrate SecurityScorecard into their existing security workflows and automate risk analysis.
About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.
About the Role:
SecurityScorecard is hiring a Senior Forward Deployed Engineer to embed with our most strategic customers and turn raw security data into decisions executives act on. You’ll deploy onsite, learn the customer’s workflow, data, and decision logic firsthand, and build SecurityScorecard directly into how they already operate, closing gaps and creating new value instead of bolting on a generic integration.
We’re an AI product company at our core, so our FDEs build AI-first: using LLMs and modern AI tooling by default, and applying real data science to help customers quantify risk in terms finance already trusts.
Required Qualifications:
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $180,000 - $240,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.  #LI-DNI
Builds and scales AI automation workflows, integrates AI platforms with business systems, and develops production-grade solutions on n8n Enterprise using APIs and low-code tools.
Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.
lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.
JOB DESCRIPTION
We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.
The job in brief:
Job Title -Â AI Automation Engineer
Working model -Â hybrid from Switzerland
Team -Â you will join the Automation Engineering team within the Automation department.
Level - Professional
Location -Â Chiasso, Switzerland (only for hybrid positions)
Contract -Â Permanent - full-time (EUR 36 h/week)
What your impact will be:
Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.
Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.
Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.
Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.
Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.
Use generative AI to automate tasks like content creation and communication personalization.
Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.
Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.
What You Might Build:
n8n workflows automating cross-department processes
NLP-based systems that analyze calls and emails
RAG-powered assistants and chatbots grounded in our Company Context knowledge base
Virtual assistants and chatbots to support internal teams
Recommendation engines that guide real-time sales or support actions
Automated tools to generate personalized content
Dashboards and reporting tools that surface AI-generated insights
Your expertise:
You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).
You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.
You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.
You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.
You understand authentication, authorization scopes, and safe handling of credentials.
You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.
Your Skills and Tools
Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.
Proficiency in Python and/or JavaScript.
Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.
Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.
Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.
Familiar with Git, CI/CD pipelines, and the full software development lifecycle.
Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.
Selection process steps*:
- HR interview (10-30 minutes)
- 1st interview (Manager): soft skills + technical knowledge
- Business/Technical Case
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Builds and scales n8n automation workflows, designs AI solutions, integrates external AI platforms with internal systems, and maintains production-grade automation infrastructure.
Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.
lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.
JOB DESCRIPTION
We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.
The job in brief:
Job Title -Â AI Automation Engineer
Working model -Â hybrid from Switzerland
Team -Â you will join the Automation Engineering team within the Automation department.
Level - Professional
Location -Â Chiasso, Switzerland (only for hybrid positions)
Contract -Â Permanent - full-time (EUR 36 h/week)
What your impact will be:
Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.
Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.
Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.
Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.
Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.
Use generative AI to automate tasks like content creation and communication personalization.
Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.
Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.
What You Might Build:
n8n workflows automating cross-department processes
NLP-based systems that analyze calls and emails
RAG-powered assistants and chatbots grounded in our Company Context knowledge base
Virtual assistants and chatbots to support internal teams
Recommendation engines that guide real-time sales or support actions
Automated tools to generate personalized content
Dashboards and reporting tools that surface AI-generated insights
Your expertise:
You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).
You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.
You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.
You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.
You understand authentication, authorization scopes, and safe handling of credentials.
You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.
Your Skills and Tools
Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.
Proficiency in Python and/or JavaScript.
Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.
Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.
Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.
Familiar with Git, CI/CD pipelines, and the full software development lifecycle.
Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.
Selection process steps*:
- HR interview (10-30 minutes)
- 1st interview (Manager): soft skills + technical knowledge
- Business/Technical Case
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Builds and scales AI automation workflows using n8n, integrates AI platforms with business systems, and develops custom AI solutions to support key business processes.
Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.
lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.
JOB DESCRIPTION
We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.
The job in brief:
Job Title -Â AI Automation Engineer
Working model -Â hybrid from Switzerland
Team -Â you will join the Automation Engineering team within the Automation department.
Level - Professional
Location -Â Chiasso, Switzerland (only for hybrid positions)
Contract -Â Permanent - full-time (EUR 36 h/week)
What your impact will be:
Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.
Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.
Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.
Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.
Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.
Use generative AI to automate tasks like content creation and communication personalization.
Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.
Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.
What You Might Build:
n8n workflows automating cross-department processes
NLP-based systems that analyze calls and emails
RAG-powered assistants and chatbots grounded in our Company Context knowledge base
Virtual assistants and chatbots to support internal teams
Recommendation engines that guide real-time sales or support actions
Automated tools to generate personalized content
Dashboards and reporting tools that surface AI-generated insights
Your expertise:
You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).
You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.
You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.
You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.
You understand authentication, authorization scopes, and safe handling of credentials.
You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.
Your Skills and Tools
Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.
Proficiency in Python and/or JavaScript.
Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.
Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.
Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.
Familiar with Git, CI/CD pipelines, and the full software development lifecycle.
Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.
Selection process steps*:
- HR interview (10-30 minutes)
- 1st interview (Manager): soft skills + technical knowledge
- Business/Technical Case
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Deploys AI solutions for customers, designs conversational experiences, and manages end-to-end agent implementations using prompt engineering and workflow design.
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Work Hours:Â Night Shift (7:00 PM - 3:00 AM IST)
Location:Â Bengaluru
In-Office Expectation: This role is primarily shift-based. As the office does not currently operate between 8:00 PM and 8:00 AM, work during these hours will be performed remotely until further notice. The Company reserves the right, at its sole discretion, to modify office operating hours and require in-office work in the future.
Employees may be required to work onsite on an occasional basis for team collaboration, meetings, or other business needs. Accordingly, candidates must be based in Bengaluru and maintain the ability to work from Nextiva’s office located at Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048, as required.
Specific work schedules and any flexibility will be determined by the employee’s reporting manager in alignment with business requirements and team collaboration needs.
This role serves as a growth path into AI Solutions Engineering, Product Specialist opportunities, or Customer Success Leadership. At Nextiva, all team members working a standard shift are expected to work onsite, supporting a highly collaborative, in-person team environment.
About the Role:
Nextiva is looking for a passionate and detail-oriented AI Implementation / Customer Success Engineer to help deploy AI solutions for customers, design high-quality conversational experiences, and manage end-to-end agent implementations. This role blends technical skills, prompt engineering, workflow design, and customer-facing responsibilities to ensure successful delivery of AI-driven customer experience products.
You will work closely with product, engineering, and customer success teams to translate business needs into scalable AI workflows and optimized conversational agents.
Key Responsibilities:
AI Agent Implementation & Prompt Engineering
Customer-Facing Implementation
Workflow & Integration Management
Conversation & Experience Design
Technical Skills & Development
Cross-functional Collaboration & Documentation
Required Skills & Qualifications:
Preferred (Nice-to-Have) Skills:
What We Offer:
Nextiva DNA (Core Competencies)
Nextiva’s most successful team members share common traits and behaviors:
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.
Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!
Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage. We also do not authorize any third parties to collect payments or sensitive information on our behalf.
All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”. Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent. If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to talent@nextiva.com.
We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.
For genuine opportunities, please apply only through our official career sites: Nextiva Careers & Nextiva Jobs on LinkedIn.
#LI-MM1Â #LI-HYBRID
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
Solution Consultant configures and integrates real estate valuation platform solutions for clients, combining technical consulting with hands-on API/automation workflow delivery.
As Solution Consultant, you will be the technical partner of our account executives in France and Belgium. You are the person who translates client needs into concrete solutions built on top of the PriceHubble platform, then delivers them end-to-end.
The role combines:
Unlike our enterprise track, where a Solution Consultant works in a trinome with an account executive and a dedicated project manager, this role means owning your own project management. You are your own captain: you scope, you build, you deliver, you communicate.
Own project scope, timeline, and delivery for the accounts you support - you are your own project manager
Coordinate with internal teams (product, engineering, design) to deliver on time and to standard
Ensure scalability, maintainability, and GDPR compliance across your builds
Handover finished projects to customer success cleanly, with documentation
2-3 years of experience in a Solution Consultant, Technical Project Manager, Sales Engineer, Technical Account Manager, or similar client-facing technical role
You’re equally comfortable in French and English, close to native level in both. This isn’t a nice-to-have: you’ll be switching between the two every day
Comfortable presenting to clients and explaining technical topics to non-technical stakeholders in a clear and confident way
Basic to intermediate technical foundation: you can read API documentation, understand JSON, work with structured data objects, and follow how systems talk to each other
Exposure to no-code or low-code tools (any of: Bubble, Webflow, Airtable, Notion, Zapier, Make, n8n, ActivePieces, Retool)
An eye for design, quality, and detail: pixel-perfect matters when you build the customer-facing pages
Organised, reliable, and comfortable owning your own project management without a dedicated PM
Well-presented and professional in client-facing settings
Experience with automation platforms (n8n, ActivePieces, Zapier, Make)
Exposure to AI or LLM-powered workflows (autonomous agents, MCP, voice agents)
Familiarity with CRM systems (Salesforce, HubSpot) and how to integrate with them
Understanding of JSON, REST APIs, webhooks, OAuth, and basic HTTP concepts
Experience in SaaS, proptech, fintech, real estate, or data platforms
A personal side project or portfolio showing you are a builder
A CDI and a role with real ownership: you own your accounts, your projects, and your outcomes
Exposure to modern data platforms, AI-driven workflows, and automation technologies
Close collaboration with product, engineering, design, and commercial teams across Europe
An international, fast-growing SaaS environment where you can learn quickly and grow into more senior technical or PM role and professional development opportunities
Directs AI agents to research and build military simulation entities, manages data catalog accuracy, and establishes standards for a proprietary game engine.
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.
Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.
We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.
Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.
As a Staff Simulation Data Modeler at Onebrief, you own the ground truth that AtomEngine’s entire simulation stands on.
AtomEngine is our proprietary, cloud-based game engine that makes the world playable to solve real-world military problems — and every scenario it runs is only as credible as the entities inside it. You’ll build and defend that credibility: directing AI agents to research and construct entities at scale, codifying the standards and formulas that make and keep the catalog accurate, and stress-testing your own assumptions in competitive wargames before a customer ever finds the gap.
As a Simulation Data Modeler you own the AtomEngine entity catalog end to end — not just the entities themselves, but the sources, the standards, parametric formulas, tooling, and test coverage that make them credible. You’ll direct AI agents to do the bulk of first-pass research, data entry, and testing at scale, while you focus on the judgment calls: what “right” looks like, where the catalog is weakest, and how to prove it’s correct. You’ll partner closely with Customer Relations to prioritize what gets built next, with Engineering to automate testing, and with other Content Creators in competitive wargames designed to break your own assumptions before a customer does.
Catalog strategy & prioritization
Lead catalog strategy across multiple catalog segments. Build and maintain a structured catalog of all entities to be created across all service branches, nations, and eras — tracking completion, freshness, and data confidence for each segment.
Partner with Customer Relations to translate customer and field feedback into a prioritized roadmap for which catalog segments matter most right now.
Standards & tradecraft
Research the sources and codify the governing principles that any agent (human or AI) must follow when building entities.
Research and adopt or develop defensible formulas for weapon effects, sensor effects, fuel burn, survivability, and other performance models; make calls on when to adapt existing precedent versus build an original model from scratch; defend those models directly to customers and SMEs. Partner with Engineering on implementation.
Create & maintain a trusted network of subject matter experts you can pull in to ground the toughest modeling calls in real-world judgment.
Agent-directed production
Use modern agentic AI workflows as your primary force multiplier: design prompts, review loops, and guardrails that other analysts and their agents adopt to handle first-draft research, data entry, and documentation at scale, while you supervise for accuracy and catch what they miss.
Envision and define requirements for tools that accelerate the team’s workflow further, and partner with Engineering to help build them.
Verification, validation & accreditation (VV&A)
Lead the ongoing VV&A across multiple catalog segments: is it accurate, is it tested, and can you prove it.
Direct which automated test batteries get built and why, partnering with Engineering to design and implement automated tests that run continuously against the content catalog, catching regressions and inconsistencies before they reach customers.
Organize and run competitive wargames against other Simulation Content Creators and Customer Relations to stress-test your own entities and assumptions, using the results to validate or correct parametric data.
Continually interrogate the catalog and drive its ongoing improvement.
Knowledge & documentation
Lead documentation standards across the team, and author internal and external-facing knowledge articles that defensibly explain the model’s logic and sourcing to “show your work” so customers and internal teams trust the numbers.
Train and mentor other analysts on the tradecraft, rubrics, and VV&A methods you’ve established.
Strong research and analytical skills, with the judgment to make sound assumptions when source data is incomplete or conflicted.
Demonstrated ability to direct AI agents productively, writing clear instructions, structuring review checkpoints, and catching agent errors, rather than doing all research and data entry by hand.
Comfort with quantitative modeling: you can reason about and sanity-check formulas for things like weapon effects, fuel consumption, or survivability, even if you’re not writing production code yourself.
Strong organizational skills: you can build and maintain a catalog/tracking system spanning hundreds of items without losing the thread on what’s fresh, what’s stale, and what’s next.
Concise, effective written and verbal communication — you’ll be authoring standards documents and knowledge articles that other people and agents must be able to follow exactly.
A wargamer’s mindset: you care whether the simulation is right, not just whether it runs.
Comfortable serving as the escalation point for contested technical calls, and defending those calls directly to customers or subject matter experts.
Experience with game modding tools, editors, or simulation authoring environments (hobbyist or professional).
Experience partnering with engineering on test automation or QA tooling.
Familiarity with military doctrine, force structure, or platform performance data.
Experience with version control and bug-tracking systems.
Experience mentoring, training, or setting technical standards adopted by other analysts or contributors.
Note that this role will evolve as modern workflows continue to.
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Design and operate AI agents, automations, and workflows that govern how the Benefits organization tests, validates, and scales operational changes through parallel pilots.
Headquarters: Denver, CO - Hybrid; Phoenix, AZ - Remote
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
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All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
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AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
We’re hiring an Operations Lead, internally named Labs Lead, to build and run Benefits Labs, the system that governs how Gusto’s Benefits organization tests, validates, and scales operational change.
You will own the full Labs lifecycle, including intake, pilot design, execution governance, measurement, and recommendations to leadership. This is not a traditional program or operations role. Your responsibility is to build and operate the system that runs Labs.
This role is AI-native. You will design and run the agents, automations, and workflows that power how work is triaged, how pilots are executed, and how evidence is generated and synthesized. The goal is to create a system that can run many pilots in parallel with high quality and minimal manual intervention.
Your impact is measured by leverage: how much work the system can handle without you, how quickly the organization can test and scale changes, and how clearly leadership can make decisions based on evidence.
Benefits Labs sits within Benefits Business Operations today. You will be the founding operator, reporting to the Head of Benefits Business Operations, and will directly shape how this function evolves, including its future scope, structure, and investment.
About the Team:
Benefits Business Operations is responsible for how Gusto’s Benefits business improves and scales. The team operates across three domains: Automation, Carrier, and Quality, each focused on improving different parts of the operational system.
Labs sits across these domains as the governance layer for operational change. It ensures ideas are tested rigorously, measured consistently, and scaled intentionally. Labs partners closely with org leadership, product, engineering, and transformation teams to turn strategy into execution and build systems that improve how the business operates.
Here’s what you’ll do day-to-day:
You will operate and continuously improve the system that governs operational change across Benefits.
Here’s what we're looking for:
Minimum experience:
4+ years in operations, program management, or business operations in a SaaS, technology, or operationally complex environment.
Bonus:
Experience in benefits, insurance, or brokerage operations. Experience working with operational metrics (e.g., cycle time, quality, throughput). Direct experience building or managing AI agents in a production or operational context.
Our cash compensation amount for this role is $98,725/year to $116,000/year in Denver & most major metro locations, and $114,285/year to $140,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.Â
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.Â
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
To apply: https://weworkremotely.com/remote-jobs/gusto-inc-benefits-operations-lead