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Operations GTM Operations Specialist (f/m/d

Manages go-to-market operations, streamlines processes, and supports hospitality tech platform scaling and customer success.

Mid Posted about 2 hours ago Jobicy AI
What this role involves
Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine...
Read the full description
Operations Senior Sales Operations Manager

Manages sales operations processes, systems, and workflows to support the sales team and drive revenue efficiency.

Senior Posted about 2 hours ago Jobicy AI
What this role involves
About the Role At NetBox Labs, we’re building the future of network automation. Our products power network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune...
Read the full description
Operations DSP-CPT-11477 Administrative & Operations Support Virtual Assistant at 20four7VA

Virtual assistant handles administrative tasks, maintains employee documentation, organizes files, manages spreadsheets, and tracks operational data for a growing Amazon DSP delivery operation.

Junior Remote Posted about 11 hours ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – DSP-CPT-11477 Administrative & Operations Support Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.

The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.

The position will begin at 10 hours per week, with the intent to gradually expand the VA’s responsibilities and hours as the business ramps.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Administrative & File Management

  • Organize and maintain employee and operational files
  • Maintain audit-ready documentation and folders
  • Organize onboarding records such as required licenses, screening documentation, and related records
  • Maintain workers’ compensation, insurance, and other business documentation
  • Track outstanding administrative requests and deadlines
  • Ensure important documents and information can be located quickly when requested

Spreadsheet & Operational Reporting

  • Maintain and improve recurring Excel spreadsheets and trackers
  • Pull operational data from client-provided systems
  • Track daily routes, package volume, delivery results, and other operational information
  • Organize data so the client can review business performance and costs
  • Maintain accurate recurring reports
  • Assist with simplifying repetitive data-entry and reporting workflows

General Operations Support

  • Maintain task lists and follow up on outstanding administrative items
  • Assist with occasional employee onboarding administration when needed
  • Help document and organize policies and recurring business processes
  • Support the owner and operations manager with back-office tasks
  • Learn additional systems and responsibilities as the business grows
  • Assist with inbox, calendar, or other executive-support activities as the role expands

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous administrative, executive assistant, operations support, or back-office experience required
  • Strong Microsoft Excel / spreadsheet skills required
  • File and document-management experience required
  • Strong attention to detail and organizational skills
  • Comfortable handling confidential employee and business records
  • Experience working with operational data or recurring reports preferred
  • Logistics, transportation, delivery, or similar experience is a plus but not required

IDEAL CANDIDATE PROFILE

  • Highly organized and dependable
  • Strong thinker and quick learner
  • Excellent with spreadsheets and backend organization
  • Able to take loosely organized information and turn it into a usable system
  • Comfortable working in a fast-moving operational environment
  • Proactive about tracking outstanding tasks and deadlines
  • Able to learn unfamiliar platforms without extensive hand-holding
  • Comfortable using AI tools to improve productivity
  • Interested in becoming a dependable long-term resource as the company grows

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Microsoft Excel
  • Google Sheets
  • Microsoft Office / Google Workspace
  • AI Productivity Tools
  • Amazon / Client Operational Systems – Training Provided

Work Schedule

  • Contracted Hours per Week: 10 Hours (Hours expected to increase as the business grows)
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: Flexible EST Business Hours – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
  • Contracted Hours per Week: 10 hours/week
  • Daily Working Time: Flexible EST Business Hours – TBD
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-C (Clear, Professional English Communication Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations Junior Operations Associate at Cledara

Executes daily operational workflows including invoice matching, merchant classification, payment reconciliation, and identifies process improvements for a SaaS platform.

Junior Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

The Company

Cledara helps businesses take control of their software subscriptions by providing visibility of software spend, cutting excess costs, and streamlining administrative tasks. Our platform allows companies to focus on what matters most: growing their business.

With over 1,300 customers globally, we are recognized as a leader in the SaaS management space. We are proud to announce that in February 2026, G2 named Cledara one of the Best UK Software Companies. This prestigious recognition follows our success in the G2 Winter 2025 Report, where we earned 16 badges for SaaS Spend and SaaS Operations Management. Our high ratings for usability and customer relationships underscore our commitment to a powerful yet user-friendly product.

We are a product-led company with a clear vision and backed by tier-1 investors, including Notion Capital, Nauta Capital, Anthemis and CommerzVentures. We have a market-leading product with a proven track record and a collaborative team with a high-performance culture. We believe in working hard so we can learn quickly and get better.

The Role

As one of the first members of our Operations team, you’ll work closely with the Head of Support & Operations to run and iterate the processes that power Cledara’s platform. Your work will directly impact our customers and product, and you’ll play a key role in shaping how operations evolve.

You will be responsible for:

  • Executing exception handling and daily workflows for Cledara’s customer invoice matching process.

  • Managing routine merchant classification and data enrichment with high accuracy.

  • Supporting customer payment, reconciliation, and reward payout processes on a recurring basis.

  • Operating manual fallbacks for automated product features to keep customer experiences seamless.

  • Identifying recurring patterns or friction points in manual workflows and collaborating with the Product team to implement operational improvements.

  • Fluent written and spoken English.

  • High attention to detail and satisfaction in running daily, structured operational processes.

  • A proactive, can-do attitude with the discipline to maintain quality across routine tasks.

  • Eagerness to learn new tools and systems (especially modern Product and Operations platforms).

  • Strong problem-solving instincts; able to follow established protocols while thinking critically when an edge case pops up.

  • Passion for technology startups and curiosity about the SaaS industry.

  • Ability to work from our Barcelona office 3 days per week.

About You

  • You like routine and consistency: You get genuine satisfaction from working through a checklist, completing daily operational workflows, and keeping things running smoothly.
  • You’re detail-oriented and reliable: You take pride in high accuracy and don’t lose focus during repetitive tasks.
  • You’re a continuous improver: While you’re happy running the process as-is today, your eyes are always open to finding small efficiencies, documentation fixes, or patterns that could help automate work tomorrow.
  • You bring positive energy: You are resilient, resourceful, and bring a practical, solution-oriented mindset to the team.
  • You’re early in your career: Looking to gain deep, foundational experience in SaaS product operations from the ground up.

Your growth, wellness, and day-to-day experience matter to us. Here is how we set you up for success:

  • Health and Wellness: Access to a Private Medical Insurance plan and a corporate ClassPass account.
  • Professional Growth: A €500 annual training budget to support your ongoing learning and development.
  • Work Environment: A vibrant office space featuring outdoor terraces, showers, and secure bike storage. This role will involve a hybrid model, with 3 days per week in the office, to foster collaboration and team culture.
  • Tech: We will provide the tools you need to succeed, including an Apple MacBook.
  • Culture and Food: A €100 per month food allowance to support your team lunches and daily sustenance and complimentary fruit, snacks, and team lunches.

Salary range - €24,000-€26,000

Read the full description
Operations Payment Operations Lead (Remote - Work from Anywhere) at Xapo Bank

Leads a payments operations team, ensuring timely execution of payment activities, supervising analysts, managing external banking partnerships, and optimizing operational processes.

Lead Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Work from anywhere, impact everywhere

Diversity is at the heart of who we are at Xapo Bank.

We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.

Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.

To achieve that, we search the world for the best people for the job.

We work hard, think globally, and inspire each other to learn and grow.

We are committed to changing the way things are done.

Although we are headquartered in Gibraltar, this is a full time, 100% remote position

Work from anywhere!

Position overview

The main responsibility of the Payment Operations Lead is to guarantee the “end-to-end” execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.

The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.

It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.

The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.

Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.

Responsibilities

  • Organise the Payments team workload
  • Guarantee a smooth Payments execution, making sure SLAs are met.
  • Supervising and motivating the work of the Payments Analysts, maintaining an ongoing communication to ensure the operation, making sure organisational and team’s vision and goals are followed
  • Managing the operational relation with external partners
  • Be the voice and represent the Payments team in the SATs (strategic aligned teams) instances. Make sure communication with other teams is fluent generating the spaces or means for teams to interact better so efficiencies are obtained
  • Developing, maintaining, improving and implementing policies, processes, and procedures
  • Identifying, proposing and documenting processes and internal control improvements to help to achieve best industry practice
  • Monitor and collect transactional metrics to understand payment performance, issues, and areas of improvements.
  • Inquiries-exception handling and resolution as needed, within agreed upon internal SLAs
  • Liaising with internal or external audits to provide operational information requested
  • Maintain an ongoing communication with stakeholders to understand business needs, identifying and pushing proactively for solutions or improvements in processes and systems
  • Collaborating with identifying and fixing technical and informational issues
  • Continuous communication with stakeholders to guarantee a smooth operation
  • Monitoring system’s behaviour to ensure an ongoing inflow and outflow of information, reporting a case if something is not working as expected
  • Trace and control financial services provider’s charges, fees or costs
  • Publishing team and operating performance metrics to be consumed by the Management

Skills needed

  • Consolidated relevant experience working in Operations departments, ideally from a bank, fintech, payments or any finance-related institution
  • Bachelor’s degree or equivalent in Business Administration or a related field
  • Very good understanding of correspondent banking, cross border and local payments systems
  • Very good understanding of crypto payments
  • Direct exposure to payment processes in either domestic or cross border payments - experience in crypto payments execution is a plus
  • Team player and moreover, team-builder
  • Strong work ethics, ability to prioritise, manage multiple tasks and execute in a dynamic environment.
  • Systems oriented. Good understanding of back and front bank systems, operation and integration to other tools.
  • Very good communication skills. Ability to read, write and speak fluent English
  • Strong analytical and problem-solving skills
  • Data oriented. Advanced excel or database skills. High attention to details.
  • Interested in technology and cryptocurrencies
  • Must be able to work with minimal supervision
  • Organised. Proactive. Self-starter
  • Keen on problem-solving and an attitude to adopt solutions into our daily ways-of-working
  • Nice to have experience in some of these tools: Jira, Confluence, Miro, Trello, Finastra, any Core Banking Platform, Excel, G-Suite, Slack, Zoom

Other requirements

  • A dedicated workspace.
  • A reliable internet connection with the fastest speed possible in your area.
  • Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Why work for Xapo?

Impact Globally, Work Remotely.

  • Shape the Future

Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.

  • Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.

  • Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals.

At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.

Read the full description
Operations Supply Chain Planner (f/m/x) at HelloFresh

Manages supplier relationships and purchase orders for a portfolio of European suppliers, coordinating with production and stakeholders to ensure on-time ingredient delivery and optimize supply chain performance.

Mid Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

About The Role: What’s in the Box

As a Supply Planner at HelloFresh, you will play a key role in ensuring our customers receive the highest-quality ingredients—on time, in full, every week. You’ll manage a portfolio of European suppliers within our Conventional Cluster and work closely with Production, Quality, Menu Planning, and Procurement to keep our supply chain running smoothly. Your work directly reduces food waste, improves OTIFIQ performance, and strengthens operational reliability.

You will thrive in a fast-moving environment where data-driven decisions, continuous improvement, and customer centricity are at the heart of everything we do.

Note: This is a 6-month fixed-term position, with the potential for extension based on business needs.

What You’ll Do: The Recipe

  • Manage the end-to-end purchase order process for your assigned supplier portfolio, ensuring timely and accurate deliveries.
  • Coordinate daily with suppliers, Production, and internal stakeholders to resolve shortages, quality issues, and delivery deviations.
  • Monitor and improve supplier performance by tracking KPIs such as OTIFIQ, error rates, and adherence to standards.
  • Support weekly operational planning by validating forecasts, assessing risks, and proposing mitigation strategies.
  • Identify and implement process improvements to strengthen supply chain efficiency and prevent recurring issues.
  • Collaborate with cross-functional teams to secure ingredient availability for upcoming menus and promotional volumes.

What You’ll Bring: Your Ingredients

  • Experience in supply planning, procurement, logistics, or a similar operational role.
  • Strong analytical skills and proficiency with Excel or other data tools.
  • Excellent stakeholder management skills, with the ability to communicate clearly and collaboratively.
  • A structured and proactive working style, with the ability to adapt quickly to changing priorities.
  • Fluency in English, French and Dutch both written and verbal is a must.

Above all, we are looking for people who will make HelloFresh better. Skills develop in many ways, and we value diverse experiences. Even if you don’t check every box, we’d still love to hear from you.

What We Offer: The Toppings

Compensation & Financial Wellbeing

  • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
  • Access the “Benefits at Work” platform for discounts on brands like Nike, Bol.com, and IKEA.
  • You’ll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2025 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

  • Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
  • Get a 7.5% discount on additional health insurance at Zilveren Kruis in 2026.

Flexibility & Work-Life

  • Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
  • Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
  • Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
  • Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

  • Grow with our “Learning Never Stops” mindset: participate in Pantry Staple trainings, access internal/external opportunities, and join our cross-market mentoring program.

Culture & Environment

  • Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

Read the full description
Operations Senior Director of Fleet Charging

Oversees fleet charging infrastructure strategy, operations, and implementation across an organization's electric vehicle charging network.

Exec Posted about 23 hours ago Jobicy AI
What this role involves
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE:...
Read the full description
Operations Inventory & Logistics Specialist

Oversees end-to-end supply chain and inventory operations for an international e-commerce company.

Mid Posted about 23 hours ago Himalayas
What this role involves
Our client, an international e-commerce company with a strong presence in the USA, is seeking a detail-oriented and proactive Inventory & Logistics Specialist to oversee end-to-end supply chain and inventory operations.
Read the full description
Operations Senior Director of Fleet Charging

Oversees fleet charging infrastructure strategy, operations, and deployment for electric vehicles at scale.

Lead Posted 1 day ago Jobicy AI
What this role involves
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE:...
Read the full description
Operations Payment Operations Lead (Remote - Work from Anywhere) at Xapo Bank

Leads payment operations team, ensures timely execution of payment activities, supervises analysts, manages external banking relationships, and drives process improvements.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Work from anywhere, impact everywhere

Diversity is at the heart of who we are at Xapo Bank.

We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.

Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.

To achieve that, we search the world for the best people for the job.

We work hard, think globally, and inspire each other to learn and grow.

We are committed to changing the way things are done.

Although we are headquartered in Gibraltar, this is a full time, 100% remote position

Work from anywhere!

Position overview

The main responsibility of the Payment Operations Lead is to guarantee the “end-to-end” execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.

The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.

It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.

The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.

Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.

Responsibilities

  • Organise the Payments team workload
  • Guarantee a smooth Payments execution, making sure SLAs are met.
  • Supervising and motivating the work of the Payments Analysts, maintaining an ongoing communication to ensure the operation, making sure organisational and team’s vision and goals are followed
  • Managing the operational relation with external partners
  • Be the voice and represent the Payments team in the SATs (strategic aligned teams) instances. Make sure communication with other teams is fluent generating the spaces or means for teams to interact better so efficiencies are obtained
  • Developing, maintaining, improving and implementing policies, processes, and procedures
  • Identifying, proposing and documenting processes and internal control improvements to help to achieve best industry practice
  • Monitor and collect transactional metrics to understand payment performance, issues, and areas of improvements.
  • Inquiries-exception handling and resolution as needed, within agreed upon internal SLAs
  • Liaising with internal or external audits to provide operational information requested
  • Maintain an ongoing communication with stakeholders to understand business needs, identifying and pushing proactively for solutions or improvements in processes and systems
  • Collaborating with identifying and fixing technical and informational issues
  • Continuous communication with stakeholders to guarantee a smooth operation
  • Monitoring system’s behaviour to ensure an ongoing inflow and outflow of information, reporting a case if something is not working as expected
  • Trace and control financial services provider’s charges, fees or costs
  • Publishing team and operating performance metrics to be consumed by the Management

Skills needed

  • Consolidated relevant experience working in Operations departments, ideally from a bank, fintech, payments or any finance-related institution
  • Bachelor’s degree or equivalent in Business Administration or a related field
  • Very good understanding of correspondent banking, cross border and local payments systems
  • Very good understanding of crypto payments
  • Direct exposure to payment processes in either domestic or cross border payments - experience in crypto payments execution is a plus
  • Team player and moreover, team-builder
  • Strong work ethics, ability to prioritise, manage multiple tasks and execute in a dynamic environment.
  • Systems oriented. Good understanding of back and front bank systems, operation and integration to other tools.
  • Very good communication skills. Ability to read, write and speak fluent English
  • Strong analytical and problem-solving skills
  • Data oriented. Advanced excel or database skills. High attention to details.
  • Interested in technology and cryptocurrencies
  • Must be able to work with minimal supervision
  • Organised. Proactive. Self-starter
  • Keen on problem-solving and an attitude to adopt solutions into our daily ways-of-working
  • Nice to have experience in some of these tools: Jira, Confluence, Miro, Trello, Finastra, any Core Banking Platform, Excel, G-Suite, Slack, Zoom

Other requirements

  • A dedicated workspace.
  • A reliable internet connection with the fastest speed possible in your area.
  • Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Why work for Xapo?

Impact Globally, Work Remotely.

  • Shape the Future

Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.

  • Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.

  • Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals.

At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.

Read the full description
Operations CPT-11471 Amazon Wholesale FBA Product Sourcing Virtual Assistant at 20four7VA

Sources profitable Amazon FBA products, researches suppliers and wholesalers, and builds a structured pipeline of reliable vendors for an e-commerce business.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: CPT-11471 Amazon Wholesale FBA Product Sourcing Virtual Assistant

Independent Contractor – CPT-11471 Amazon Wholesale FBA Product Sourcing Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

An established Amazon seller operating across European marketplaces is seeking an experienced E-Commerce VA to support and expand its wholesale sourcing operation.

The VA will focus on identifying profitable products, researching brands and authorized wholesalers/distributors, analyzing sourcing opportunities, conducting supplier outreach, and developing a structured pipeline of reliable suppliers and profitable ASINs.

The client also has access to UAE and Saudi Arabian Amazon marketplaces, making international marketplace experience valuable.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Product & Supplier Sourcing

  • Research profitable Amazon FBA products and ASINs
  • Identify brands, wholesalers, distributors, and potential suppliers
  • Research and verify supplier legitimacy
  • Contact suppliers regarding wholesale account opportunities
  • Assist with opening wholesale accounts and ongoing supplier follow-up
  • Build and maintain an organized supplier pipeline
  • Develop long-term sourcing opportunities rather than one-off leads

Product Analysis

  • Analyze products using Keepa, SellerAmp, and available sourcing tools
  • Review sales history, pricing, competition, fees, and profitability
  • Calculate estimated ROI and margins
  • Present qualified opportunities clearly for client review
  • Avoid hazmat, oversized, fragile, and difficult-to-ship products
  • Prioritize practical, profitable products suitable for FBA

Supplier Communication

  • Conduct professional outreach to brands, distributors, and wholesalers
  • Follow up consistently with potential suppliers
  • Track supplier conversations and open opportunities
  • Assist with gathering pricing, catalogs, terms, and account information
  • Maintain organized sourcing and supplier records

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Amazon FBA sourcing experience required
  • Keepa experience strongly preferred
  • SellerAmp or similar sourcing-tool experience strongly preferred
  • Wholesale/supplier sourcing experience strongly preferred
  • Strong understanding of ROI, Amazon fees, competition, and profitability
  • European Amazon marketplace experience strongly preferred
  • UAE/Saudi Amazon experience is a plus
  • Strong spreadsheet and research skills

IDEAL CANDIDATE PROFILE

  • Experienced with Amazon wholesale sourcing
  • Strong analytical and research skills
  • Comfortable evaluating product profitability
  • Persistent and professional with supplier outreach
  • Organized and detail-oriented
  • Able to work independently and present researched opportunities clearly

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Amazon Seller Central
  • Keepa
  • SellerAmp
  • Microsoft Excel / Google Sheets
  • Supplier Research Tools

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: Morning Hours France / CEST– TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: e-Commerce VA
  • REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: Morning hours in France / CEST– TBD
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-C (Strong written and spoken English preferred)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
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Operations Partner Programs & Analytics Manager at Rubrik

Manages partner program operations, optimizes workflows, analyzes KPIs, and oversees onboarding and financial processes across global partner ecosystem.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About the role:

  • Within the Global Channel Strategy and Operations Organization, you will drive operational excellence by serving as a critical bridge between business partners, internal stakeholders, and leadership. In this role, you will ensure seamless partner onboarding, deliver rapid case resolution, and analyze program workflows to optimize partner satisfaction. This high-impact role requires strong strategic thinking, resilient execution, and the ability to turn complex operational challenges into streamlined, scalable processes.

What you’ll do?

  • Strategic Workflow & Process Optimization: Responsible for case resolution for Partner Programs, uncover operational bottlenecks, and design proactive strategies to eliminate root-cause issues and reduce support volume working cross-functionally across Legal, Sales, Finance, and Product to secure rapid resolution.
  • Content & Asset Operations Management: Oversee the lifecycle, governance, and distribution of internal enablement materials and partner-facing assets—ensuring documentation, program collateral, and operational resources are consistently updated, organized, and easily accessible where required.
  • AI-Driven Data Analytics & Insights: Harness enterprise AI tools and analytical platforms to track key performance indicators (KPIs), perform root-cause analyses on case trends, and present actionable, data-backed recommendations directly to the Director, Partner Programs.
  • Partner Lifecycle & Governance: Direct end-to-end New Partner Onboarding workflows, ensuring seamless implementation of regional approval matrices, legal contracts, and global governance protocols.
  • Certification & Program Reporting: Establish and maintain real-time reporting architectures for Sales and Technical Certifications across the global ecosystem to measure partner capability and readiness.
  • Financial & Operations Execution: Oversee Purchase Order (PO) creation, financial approvals, and fund distribution for Contra, Business Development Funds (BDF), and Market Development Funds (MDF) utilizing Coupa.

Experience you’ll need:

  • 5+ Years of Operations Experience: Proven track record in case management, partner operations, tier-2⁄3 support coordination, or business operations in a global setting.
  • Demonstrated Resilience: A persistent, hands-on problem solver with a history of driving initiatives to completion despite obstacles, changing priorities, or tight timelines.
  • Strategic & Analytical Mindset: Exceptional ability to audit existing processes, identify workflow inefficiencies, and implement scalable, data-backed solutions.
  • Agility in High-Growth Environments: Strong flexibility and adaptability to pivot quickly, prioritize competing demand, and execute independently in a fast-paced environment.
  • Technical Mastery: Advanced proficiency with CRM ticketing tools (Salesforce), enterprise procurement software (Coupa), and cloud collaboration platforms (Google Workspace).
  • Modern AI & Technical Mastery: Practical, hands-on experience using generative AI tools and enterprise search platforms (e.g., Claude, Gemini, Glean) to optimize workflows, synthesize information, and accelerate problem-solving. Advanced proficiency with Salesforce, Coupa, and Google Workspace.
  • Schedule Requirement: Ability to work full United States business hours (CST alignment) to support core global stakeholders.
  • Education & Communication: Bachelor’s degree in Business, Finance, or a related field; exceptional written and verbal English communication skills.
  • Preferred Qualifications
    • 7+ years of specialized experience within Channel Programs, Channel Operations, or Partner Success in the SaaS or Cybersecurity sectors.
    • Global experience managing cross-border channel operations and navigating international channel dynamics.
    • Creative problem-solving capabilities with a history of innovating partner engagement models and program frameworks.

Working Hours: 5:30 PM to 2:30 AM IST

Join Us in Securing and Accelerating the World’s AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

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Operations VP, Clinical Operations Transformation

VP leads clinical operations transformation initiatives across radiology practices, optimizing workflows and operational efficiency at the executive level.

Exec Remote Posted 2 days ago Himalayas
What this role involves
General information Press space or enter keys to toggle section visibility Job Title VP, Clinical Operations Transformation Functional Area Teammate - Operations City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week)/FULLTIME Description & Requirements Press space or enter keys to toggle section visibility Position Description & Requirements WHO WE ARE AND WHAT WE DO:Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.
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Operations Credentialing / Enrollment Lead

Manages healthcare credentialing and enrollment processes to ensure provider compliance and patient access to care services.

Lead Posted 2 days ago Himalayas
What this role involves
About UsHealth is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience.
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Operations Commercial Manager (Construction) – 4 Day Work Week

Manages commercial operations and change management for construction projects, handling claims, documentation, and process compliance for contractor teams.

Mid Posted 2 days ago Jobicy AI
What this role involves
We are Shape.Construction ! About the job Contractors bleed margin on every project. Unmanaged change. Disputed claims. Missing records. When field teams don’t follow processes, events go undocumented. Commercial teams...
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Operations Managing Quantity Surveyor (Construction) – 4 Day Work Week

Manages project costs, change orders, and claims documentation for construction projects to protect contractor margins and ensure proper record-keeping.

Mid Posted 2 days ago Jobicy AI
What this role involves
We are Shape.Construction ! About the job Contractors bleed margin on every project. Unmanaged change. Disputed claims. Missing records. When field teams don’t follow processes, events go undocumented. Commercial teams...
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Operations Management & Technology Consulting Operations Manager at V2 Strategic Advisors

Manage V2's internal operations end-to-end, owning business processes, vendor relationships, system implementations, and technology initiatives across strategy and execution.

Mid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About V2

V2 Strategic Advisors is where velocity meets voltage - a boutique management and technology consulting firm that has spent 20+ years transforming media and advertising sales organizations. We’re the firm that global and high-growth organizations call when they need more than a strategy deck - they need results.

Our edge? We offer a rare blend of management consulting, data, analytics, AI, and systems integration - all under one roof, powered by best-in-class platforms including Salesforce, Databricks, Snowflake, HubSpot, and leading AI platforms like Claude and Gemini. We understand the nuances of our clients’ most complex challenges and deliver solutions that move the needle.

We’re a lean, elite team of consultants, technical architects, and data experts who operate with the rigor of global management consulting and systems integration consultancies and the energy and agility of a startup. We approach every day with a sense of purpose to deliver with excellence, grow our capabilities, and find fulfillment in what we do. If that sounds like your kind of environment, keep reading.

The Opportunity

We’re scaling our internal operations to match our growing market footprint, and we need a sharp, hands-on Management & Technology Consulting Operations Manager to own it.

This isn’t a support role. You’ll be a proactive, hands-on partner to our VP of Operations and our IT Manager, driving V2’s internal operations end-to-end. That means owning core business processes and reporting, leading vendor and system renewals and product evaluations, supporting internal audits and annual policy updates, and driving key technology initiatives from penetration testing to agentic workflow development, all with a true consulting mindset. You’ll operate across strategy and execution, equally comfortable improving how the business runs day-to-day and configuring a system at a keyboard.

You’ll leverage your experience in management and/or technology consulting to help innovate and streamline V2’s consulting operations. If you thrive at the intersection of operations, technology, and security -  and you can drive initiatives forward with minimal oversight and sound judgment - let’s talk.

What You’ll Own

Business operations & process improvement. Own and continuously improve the internal processes that keep V2 running smoothly, from operational workflows and cross-team handoffs to reporting cadences and resourcing. Identify bottlenecks and inefficiencies across the business, propose fixes, and drive them to completion. Support budget tracking and operational reporting that gives leadership visibility into how the firm is running.

Program & project leadership. Own project plans, timelines, and status reporting for key Operations & IT initiatives, keeping the VP and IT Manager informed without needing to be asked. Coordinate cross-functional dependencies and vendors, including penetration testing firms and platform vendors, to keep initiatives on schedule and on budget.

Security, risk & data governance. Manage the annual/ongoing penetration testing cycle: scoping, vendor coordination, and remediation tracking. Design and help implement a data retention policy across core systems, including Google Workspace, Salesforce, and Slack, balancing compliance, storage cost, and usability.

Systems & AI-enabled workflows. Build and iterate on agentic and AI-assisted workflows — using platforms like Claude and Gemini — to automate manual operations and IT tasks. Administer and optimize core platforms including Salesforce, Okta, 1Password, CrowdStrike, Asana, and Google Workspace, identifying and closing configuration or license-utilization gaps.

Strategic & advisory support. Bring an outside-in, consulting perspective to internal operations,  flagging inefficiencies, proposing options, and recommending best practices rather than waiting to be told what to build. Partner directly with the VP of Operations and the IT Manager as a thought partner on tooling, process, and technology roadmap decisions.

Vendor, systems & compliance lifecycle management. Own the renewal calendar for core software and vendor contracts, ensuring timely review, negotiation, and decision-making well ahead of renewal dates. Lead product evaluations for new tools and platforms, running structured assessments, requirements, vendor comparisons, cost-benefit analysis, and rollout recommendations, to ensure V2 invests in the right technology. Support internal system audits, coordinating with stakeholders to assess controls, close gaps, and document findings. Drive the annual refresh of IT policies, keeping V2’s governance, security, and usage policies current with the evolving tech and risk landscape.

Tactical operations & IT support. Provide day-to-day operational and IT support, access provisioning, ticket triage, and tool onboarding, to keep the team unblocked, without this becoming the majority of the role.

What You Bring

  • Consulting experience and orientation. You understand the nuances of operations in consulting organizations, including resource planning, timesheets & utilization, program budgeting & milestones oversight, project-management-related IT systems, consulting talent development strategies, and other areas. You bring structured thinking, options, and recommendations to the table, not just execution.

  • Operational rigor. You know how to design, document, and improve a process, and you have a track record of making a business run more smoothly, not just its tech stack.

  • Project management discipline. You’re comfortable running multiple initiatives in parallel, with clear prioritization, planning, and on-time delivery.

  • Technical versatility. You can go deep enough into a platform to configure or troubleshoot it directly, not just talk about it in a slide.

  • Security and governance fluency. Working knowledge of IT security and compliance fundamentals, penetration testing coordination, access management, and data retention/governance policy. You don’t need to be a security engineer, but you need to be conversant enough to manage vendors and translate findings into action.

  • Vendor and lifecycle management savvy. You can run a product evaluation from requirements to recommendations, proactively manage renewal timelines, and support audits and policy updates without letting anything slip through the cracks.

  • Sound judgment. You know when to escalate, when to decide, and when to flag risk, especially around security and data.

  • Clear communication. You translate technical detail into business language for leadership, and vice versa.

  • Comfort with ambiguity. You thrive in a lean team where priorities shift, and role boundaries are fluid.

  • Startup DNA. You’ve operated in a small, fast-moving team where the same person may set strategy and execute it — and you loved it.

  • Hands-on platform experience. Experience configuring, administering, or optimizing enterprise SaaS platforms such as Salesforce, Okta, 1Password, CrowdStrike, Google Workspace, Gemini, Claude, or Asana is strongly preferred.

  • AI-driven workflow experience. Experience supporting or building AI-driven / agentic workflows is a strong plus.

  • 3–6+ years of experience in management and/or technology consulting operations.

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; equivalent experience considered.

Why V2?

Because you won’t find another firm doing exactly what we do, and you won’t find another role like this one. You’ll be close to the action, building something real, with people who care deeply about doing exceptional work. V2 was built on the idea that consulting could be done better. We’re still proving it every day.

If you’re ready to bring the voltage, we want to hear from you.

Apply at: v2sa.com/careers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Bilingual Lab and Referral Operations Coordinators (French/English) at Maple

Processes and routes lab and referral documentation for a virtual healthcare platform, ensuring timely delivery to clinicians while maintaining privacy and quality standards.

Junior Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Build better healthcare together

Maple’s purpose is to meet the world’s healthcare needs. We’re Canada’s leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.

The role

We’re looking for our next cohort of Bilingual Lab and Referral Operations Coordinators (French/English) to join our Care Delivery Operations team. This is a role where the details matter—where your precision, reliability and follow-through directly support the clinicians, patients and partners who depend on us every day.

In this role, you’ll own the day-to-day administrative workflows that keep lab and referral processes running smoothly—reviewing, processing and routing documentation, making sure nothing gets missed and everything meets our privacy and quality standards. Key to success will be your technical confidence, sharp organizational instincts, strong problem-solving skills and the ability to work both independently and collaboratively—all while managing multiple priorities without losing accuracy in a fast-paced environment.

Please note this is a fully administrative role—medical or clinical experience isn’t required, though prior admin work in a healthcare setting is an asset. This isn’t a lab-based position; Maple is a virtual platform connecting patients with doctors and nurse practitioners.

Your responsibilities

As a Bilingual Lab and Referral Operations Coordinator (French/English), you will:

  • Take ownership of a high volume of incoming lab and referral documentation—faxes, voicemails and digital records—processing and managing each one in line with Maple’s privacy and security standards

  • Upload, route and track lab results and referral information so clinicians can review and follow up without delay

  • Respond to urgent lab communications and escalate critical results quickly—because getting it right the first time supports patient safety

  • Dig into missing, incomplete or unclear documentation and coordinate with labs, clinics and internal teams to get it resolved

  • Keep patient records accurate and ensure everything lines up between patient information and lab or referral data

  • Support public health reporting and compliance-related documentation as required

  • Work closely with Customer Support and Care Delivery teams to address lab- and referral-related questions from patients and providers

  • Hold the bar high—consistently meeting accuracy, quality and turnaround expectations to keep care delivery running at its best

What success looks like

In your first 90 days, you’ll get a strong handle on Maple’s lab and referral workflows, tools and privacy requirements—and you’ll start contributing right away. That means managing a real volume of administrative tasks independently, hitting your productivity benchmarks and building solid working relationships with your teammates and cross-functional partners.

Over the next 6 to 12 months, you’ll be a trusted, go-to contributor on the team—someone colleagues count on for accuracy, clear communication and consistent follow-through. You’ll consistently meet or exceed quality and productivity expectations, take ownership of more complex issues as they arise,  and your work will be a visible part of what makes Care Delivery Operations run well.

What you bring

  • Two or more years of experience in an administrative or operations role; a background as a Medical Office Assistant or Medical Receptionist, or experience in a healthcare or clinic environment, is an asset

  • Fluency in both French and English—written and verbal—so you can support patients and partners across Canada

  • A detail-oriented mindset with a genuine commitment to accuracy, quality and process adherence

  • Confidence in managing multiple tasks and deadlines independently in a fast-paced, high-volume environment

  • Strong written and verbal communication skills, with a natural ability to collaborate across teams

  • Sharp problem-solving and critical thinking skills when navigating more complex or ambiguous issues

  • Comfort learning and navigating multiple systems and tools; experience with Google Workspace, PDF management tools and Slack is an asset

Play to your strengths. Finding the right fit goes both ways—so this section is yours to complete. When you join, you’ll add the unique strengths you bring that aren’t captured above.

How we’ll support you

We recognize our people’s health is everything. That’s why we take care of them.

  • Maple for you and your family: 24⁄7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one

  • Comprehensive health coverage: Medical, dental and life insurance because your peace of mind—and your loved ones—matter most

  • Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialized therapy

  • Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most

  • Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best

  • Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year

  • Group retirement savings plan: We’re here for the long haul. Invest in your future with our group retirement plan

The details

  • Job type: Existing vacancy, full-time

  • Hiring manager: Team Lead, Care Delivery Operations

  • Location: Remote within Canada

  • Start date: October 2026

  • Vacation: 3 weeks

  • Pay range: $21.30 - $23.15

Offers can vary depending on skills, experience and readiness to meet Maple’s expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you’re welcome to ask at any point in the interview process.

We’re committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role’s requirements.

Use of artificial intelligence

We don’t currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

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Operations Senior Director, Professional Services at Fluxx

Senior Director oversees onboarding and implementation operations, managing teams and partners to deliver customer projects profitably while optimizing P&L performance.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Fluxx is looking for a Senior Director, Professional Services, to join the Customer Experience Team.

The Senior Director of Professional Services is a strategic business leader accountable for the operational and financial performance of the organization’s onboarding and implementations. This leader will oversee both internal teams and external implementation partners to ensure customer projects are delivered efficiently, profitably, and at scale, and model both financial discipline and customer stewardship, ensuring the Professional Services function operates as a scalable business engine and a trusted partner to our customers.

This is a full-time exempt and remote position. Candidates must be located in the United States.

About Fluxx:

At Fluxx, our mission is to be the leading collaborative grantmaking platform in our global communities. We believe in building technology that drives positive impact in our world. Our platform helps foundations and agencies streamline the grantmaking process, making it easier to get funding to those who need it to support their mission. We are driven to facilitate change through solutions that automate grantmaking for organizations worldwide. Over the past decade, Fluxx has built a diverse and engaged community of 350+ grantmakers who work with over 150,000 foundations, government agencies, and nonprofits worldwide. Through Fluxx, they have issued over $15B in grants in the past year alone.”

How you will make an impact/What you will do:

Strategic & Financial Leadership:

  • Operate Professional Services as a strategic business function, accountable for P&L performance, including utilization, margin, throughput, and revenue forecasting.

  • Develop and execute financial forecasts, staffing models, and pricing strategies that align with revenue goals and corporate objectives.

  • Partner with Finance and the VP of Customer Experience to report on performance, identify levers for margin improvement, and ensure profitability across the portfolio.

  • Define annual PS financial targets and develop plans to achieve or exceed them.

  • Optimize for both financial and customer outcomes — ensuring short-term profitability supports long-term customer and business health.

Balanced Decision-Making & Customer Stewardship:

  • Exercise sound judgment in balancing financial outcomes with strategic customer investments, knowing when exceptions or goodwill work are warranted to protect relationships or market reputation.

  • Evaluate tradeoffs thoughtfully — using data, business context, and customer insight to guide when to prioritize margin versus long-term trust.

  • Partner with Finance and CX leadership to track and learn from these decisions, creating guidelines for future scenarios.

  • Champion the principle that strong customer outcomes and operational discipline are mutually reinforcing, not opposing goals.

Operational Excellence & Delivery Governance:

  • Establish and enforce delivery methodologies, governance standards, and performance frameworks to ensure quality, efficiency, and predictability in project outcomes.

  • Standardize implementation offerings ranging from Quick Start (~$10K, ~1 month) to complex enterprise deployments (~ 18 months, $100K+).

  • Drive improvements in throughput, resource utilization, and burn rate while maintaining high customer satisfaction.

  • Implement clear project performance tracking — ensuring visibility into backlog, delivery velocity, and margin by project type.

Partner Ecosystem Leadership:

  • Serve as the executive owner of the implementation partner ecosystem, which delivers approximately half of all implementations.

  • Design and lead a partner enablement and certification framework, ensuring partners are trained, equipped, and empowered to deliver as seamless extensions of the company.

  • Establish partner performance scorecards and conduct quarterly business reviews to drive accountability, delivery quality, and contribution to profitability.

  • Create scalable reporting and collaboration processes to minimize tactical management overhead while improving partner outcomes.

Cross-Functional Alignment & Sales Partnership

  • Collaborate closely with Sales leadership to ensure accurate project scoping, pricing, and resourcing, driving predictable and profitable deal structures.

  • Partner with Product, Customer Success, and Support to align Professional Services delivery with product evolution and the overall customer lifecycle.

  • Serve as a key member of the Customer Experience Leadership Team, influencing company-wide decisions that impact revenue, delivery, and customer outcomes.

Tools, Data, and Performance Visibility:

  • Own the Professional Services Automation (PSA) and project management tools, ensuring data accuracy and real-time reporting on utilization, backlog, forecast, and burn rate.

  • Build and maintain dashboards to provide executive visibility into PS performance metrics, trends, and risks.

  • Use data-driven insights to optimize staffing, resource allocation, and delivery processes.

Talent Development & Leadership:

  • Lead, mentor, and scale a team of project managers, solution builders, and data migration specialists.

  • Build clear role definitions, career paths, and performance frameworks to attract and retain top talent.

  • Foster a culture of accountability, adaptability, and continuous improvement across internal and partner teams.

What you bring to the team/ About you:

  • 10+ years of experience in Professional Services, Consulting, or Customer Delivery, with at least 5 years in a senior leadership role.

  • Proven success in managing financial and operational metrics, including utilization, margin, throughput, and forecasting.

  • Demonstrated ability to balance financial accountability with customer value creation, using strategic judgment to guide tradeoffs.

  • Experience managing implementation partners, including enablement, certification, and performance management.

  • Strong financial acumen and experience developing and managing P&L forecasts.

  • Exceptional communication and executive presence, with a track record of influencing cross-functional stakeholders.

  • Expertise with PSA tools, project management platforms, and performance dashboards, particularly Rocketlane and/or Planhat.

  • Experience leading teams delivering SaaS implementations from quick-start to complex enterprise configurations.

Preferred:

  • Experience with grants management, CRM, ERP, or workflow automation SaaS products.

  • Background in scaling Professional Services functions in a high-growth or mid-market SaaS company.

  • MBA or advanced degree preferred.

Salary:

Fluxx is committed to fair, transparent, and equitable compensation practices. We use a market based approach that considers cost of labor by geographic region, along with company size and industry benchmarks.

This role is categorized into compensation tiers based on location, with the following expected annual on-target earnings (base & 10% bonus):

Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role.

  • Zone 2 – Atlanta, Seattle, San Diego, Washington D.C.

  $175,000 – $200,000

  • Zone 3 – All other U.S. locations

  $165,000 – $190,000

Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role.

The range listed reflects the expectations outlined in this job description. The final salary and commission package will be determined based on, but not limited to:

(a) the candidate’s location, (b) individual skills and qualifications, and © relevant experience.

Benefits:

Fluxx offers the following benefits for the position, subject to applicable eligibility requirements: Medical, dental, and vision insurance; Flexible time off; Paid sick leave; 12 weeks of fully-paid parental leave; Annual learning and development stipend; Internet stipend; One-time home office set-up stipend; 401(k) retirement plan with company match. This position is also eligible for incentive stock options, subject to the terms of Fluxx’s applicable stock plans.

More About Fluxx:

We are a people-first and inclusive workplace committed to continuous learning. We pride ourselves on having a diverse workforce, and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity, and gender expression of our applicants and employees. It is our policy to comply with all applicable national, state, and local laws about nondiscrimination and equal opportunity.

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Operations Refrigerant Collection Associate at Tradewater

Coordinates refrigerant collection trips across U.S. regions, managing logistics, scheduling, and pipeline support for climate impact projects.

Junior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Tradewater

Refrigerant Collections Associate

Location: Remote, U.S.

A certified B Corp, Tradewater is on a mission to bend the curve on global warming as quickly as possible, directly combating climate change by identifying, collecting, and mitigating the release of non-CO₂ superpollutants—including old refrigerants, excess halons, and methane. These actions reduce potent greenhouse gases, protect the ozone layer, and generate high-integrity carbon credits that fund and expand our mission worldwide. Our projects also create measurable social and economic value for local communities, creating long-lasting benefits that strengthen economies and improve ecosystems endangering public health.

Targeting superpollutants offers one of the fastest, most cost-effective climate strategies available today. These non-CO₂ gases drivenearly half of all human-caused warming, areexponentially more potent than CO₂, and cannot be removed from the atmosphere once released. Cutting halocarbons and methane delivers bigger and faster climate benefits than CO₂ reductions alone and leading models, from MIT to the IPCC, agree that tackling superpollutants is essential to any credible net-zero pathway.

Since 2012, Tradewater has prevented over 10.6 million tons of CO₂ equivalent from releasing into the atmosphere and are on path to prevent at least 30 million tons by 2030.  We are committed to bending the curve on global warming as quickly as possible and delivering trusted, measurable, scalable climate impact today.

The Opportunity

The Refrigerant Collections Associate is part of our U.S. Halocarbon team and is responsible for traveling throughout the country to support the collection of refrigerants across the United States. This role is expected to spend 30-50% of their time driving or flying to support these efforts, supporting the Midwest and Southern regions. When not on the road, this role is responsible for planning collection trips and working with our sourcing team, fielding inbound calls and pipeline support for our Small Scall Aggregation (SSA) efforts.

The Refrigerant Collections Associate position is a combination of remote and travel. Candidates must be based in proximity to a major airport; Kansas City, St. Louis, Nashville, Atlanta, Dallas-Fort Worth, or Chicago preferred. Candidates must be available, able and willing to travel according to the requirements listed below.

Applications for this position will be accepted through September 8, 2026. Please include as part of your application a cover letter detailing your interest and experience with respect to this role.

Key Responsibilities and Duties:

  • Collaborate across the Sourcing and Collection Teams to implement sales and collection strategies. Support the Sourcing Team in fielding inquiries throughout all stages of the sales pipeline.
  • Stay up to date on market trends and communicate upwards to leadership. Offer constructive upward feedback on strategies that allow Tradewater to hold a strong position in the refrigerant market.
  • Region target setting: Work with manager to set specific targets for assigned region and/or project type.
  • Respond to, generate, and identify leads (inbound and outbound) through email, phone, webform submission, social media, etc and successfully move them through the sourcing pipeline; resulting in prospect to converted, prospect to acquired conversions.
  • Manage and foster positive professional short-term relationships with clients from diverse backgrounds, ensuring exceptional service, timely and accurate responses.
  • Assess and report on collection strategies and outcomes within region to ensure optimal performance. Use data systems and tools to make accurate assessments of pricing and other financial implications of specific deals and then make informed recommendations on how to close the deals.
  • Within specific parameters, negotiate the purchase of eligible refrigerants, maintaining cost-effectiveness, and strategic collection methods.
  • Take multiple trips per month (approximately 2–4-days each) to collect refrigerant, spending up to 10 days on the road monthly and involving long distance driving (rental car provide) and flights within the United States, largely within region of responsibility, but could include other regions as required. Lift cylinders up to 80 pounds solo and be able to maneuver 220 pounds with leverage or other assistance.
  • Plan and execute strategic and effective collections trips, including collaboration with neighboring/overlapping regions, maintain an accurate supply and ongoing replenishment of supplies to meet trip needs, and wrap collections trips in an accurate and timely manner, including managing large quantities of cash. Safely package refrigerant for transport and follow DOT, EPA, and other safety protocols. Ensure purchase documentation for all deals are checked for accuracy.
  • Maintain communication with committed deals and agents within your region to keep them updated on upcoming trips. Communicate professionally, concisely, and promptly with all stakeholders affected by the work or by developments in assigned region or project.
  • Utilize Customer Relationship Management Software and Data Systems to move clients through the sales pipeline and provide detailed and accurate data and information.
  • Follow Standard Operating Procedures (SOPs), guidelines, and policies. Create and maintain internal resources, such as training materials, reference guides, SOPs to support team onboarding and the continuous improvement of department operations.
  • Be knowledgeable of other departments’ workflows and collaborate cross-functionally to
  • support shared goals and improve operational efficiency. Provide feedback to enhance
  • internal workflows and suggest process improvements that support business growth. Triage and field client issues that require escalation to other teams. Internally collaborate to resolve issues pertaining to payment, shipping, collection, weight discrepancies, etc.
  • Maintain technical refrigerant knowledge of chemical and physical properties such as classification and composition, as well as, where and how gases are used.
  • Strong technical knowledge of cylinder sizes, tare weights, recognizing the differences between various container types, refrigerant identifiers and safety/HazMat classifications.
  • Knowledge of storage and handling procedures, in order to coordinate refrigerant shipments in full compliance with DOT and HazMat regulations, guiding clients on proper labeling, packaging and documentation.
  • Obtain EPA certification and maintain up-to-date knowledge of protocols, verifier requirements, DOT and EPA shipping regulations, and other relevant compliance standards.
  • Be knowledgeable of other departments’ workflows and collaborate cross-functionally to support shared goals and improve operational efficiency. Provide feedback to enhance internal workflows and suggest process improvements that support business growth. Triage and field client issues that require escalation to other teams. Internally collaborate to resolve issues pertaining to payment, shipping, collection, weight discrepancies, etc.
  • Facilitate assigned training sessions and actively contribute to the content. Serve as an onboarding buddy to new team members.
  • Support Special Projects when applicable.

Requirements:

  • Bachelor’s degree and/or 5-7 years relevant equivalent work experience.
  • Passion for environmental sustainability and mission to fight climate change.
  • Ability and willingness to travel by car or plane within the United States, roughly 30% of the time (average 1-3 trips per month) and drive long hours (up to 12 hours per day). International travel may be required occasionally for company meetings.
  • Confidence to coordinate and execute travel independently, in a timely manner, often to rural areas.
  • Great communication and interpersonal skills, including prior demonstrated customer service experience.
  • Experience with and comfort using Microsoft Suite and other web-based applications on both computers and smart phones. Experience using CRMs and/or inventory management systems preferred.
  • Strong attention to detail, ability to be incredibly careful with paperwork, and ability to thoroughly complete tasks.
  • Willingness to handle and transport refrigerants and follow DOT Hazmat Regulations.
  • Disciplined approach to carefully comply with policies and safety procedures.
  • Willingness to handle new situations and meet challenges with enthusiasm.
  • All candidates must have a clean driving record and pass a driving record check, own a smartphone, be able to maneuver containers up to 220 pounds, with the help of rolling and leveraging, and be able to lift, on your own, containers that weigh up to 80 pounds.
  • While it is not necessary that a candidate have their own car or truck, it is preferred.
  • Not required but knowledge of DOT hazmat regulations an added plus.
  • Not required, but experience with HVAC and refrigerants an added plus.
  • Not required but experience preparing shipping documents an added plus.

The Application Process

If you are passionate about Tradewater’s mission and think you can be successful in this role, even if you don’t check all the boxes, please apply. Here is a guide for what to expectthroughout the hiring process.

Tradewater provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, political affiliation, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws.

Tradewater is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email [email protected]. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Salary & Benefits

The expected annual salary range for a U.S. based candidate is between $55,000-$70,000 USD. Compensation is determined based on a variety of factors including relevant experience, other position-related qualifications/skills, geographic location, and business needs.

This position may be based in a variety of locations around the world. Tradewater’s compensation approach is determined by geographic location as well as relevant experience, qualifications, and skills.

Benefits vary by region and may include:

  • A bonus program to recognize the shared success of our team.
  • Multiple paid time away from work offerings; including personal and sick time, parental leave, and company and floating (flex) holidays.
  • Home office reimbursement for new team members to support a productive home working environment.
  • An annual professional development budget for you to further your growth.
  • Free mental health benefits and services
  • A team-wide annual retreat – an opportunity to spend quality in-person time with other Tradewateurs.
  • Currently available in the U.S.:
    • Employer provided insurance including health, life, disability; with options to elect dental, vision and other supplemental coverage.
    • Safe Harbor 401(k) retirement plan with an annual employer contribution
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