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Manages enterprise telephony platforms, troubleshoots voice issues, and handles incident triage for contact center migrations across Cisco, Avaya, Five9, and Teams environments.
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOLâs open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com
BETSOL is hiring remote Contact Center / Telephony Operations Engineers to support an enterprise clientâs migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management while the clientâs colleagues transition their skills to Five9. This is a fully remote role; offshore candidates are welcome and must work U.S. business hours, or, where that is not possible, provide overlap until noon Eastern on U.S. business days.
Key Responsibilities
Required Skills & Experience
All your information will be kept confidential according to EEO guidelines.
Implements and optimizes HubSpot CRM systems for clients, configuring workflows, automating processes, migrating data, and training users on best practices.
Position Type: Full-Time, Remote
Location: Remote
Working Hours: U.S. Business Hours
At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.
In this role, youâll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. Youâll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.
If youâre passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.
Configure and optimize HubSpot across:
Build and manage:
Execute data migrations, including:
Develop dashboards, reporting, and campaign structures.
Support HubSpot CMS and content deployment initiatives.
Deliver projects from onboarding through deployment.
Participate in:
Ensure every implementation aligns with client goals and delivery standards.
Perform quality assurance testing to ensure accuracy, scalability, and performance.
Lead client onboarding and training sessions.
Educate clients on HubSpot best practices and platform capabilities.
Translate business requirements into scalable HubSpot solutions.
Collaborate with:
Deliver an exceptional client experience throughout each engagement.
Diagnose and resolve HubSpot platform and integration issues.
Improve:
Escalate complex technical issues with detailed documentation.
Recommend process improvements based on platform performance.
Proven hands-on experience with:
Strong expertise in:
Experience with:
Ability to manage multiple implementation projects simultaneously.
Professional written and spoken English.
Experience leading:
Strong analytical and problem-solving skills.
In short: Youâll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.
Work with a leading HubSpot implementation agency.
Partner directly with clients to solve meaningful business challenges.
Continuous opportunities for HubSpot certifications and professional development.
Fully remote role with flexible work arrangements.
Collaborative team environment focused on learning and innovation.
Career progression into:
After submitting your application, youâll receive an email invitation from Spark Hire to record a short 3â5 minute Intro Video. This is the first step in our hiring process and can be completed whenever itâs convenient for you.
Instead of an initial screening call, youâll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how youâve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. Youâll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpotâs Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.
You can record your video as many times as youâd like before submitting itâonly your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
If youâre passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, weâd love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.
Leads strategic sales operations initiatives, owns cross-functional projects from GTM redesigns to process governance, and partners with leadership to optimize sales performance through data and automation.
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24â7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
The Strategic Sales Operations Lead is responsible for high-impact strategic initiatives that shape how our sales organization operates and grows. Youâll partner closely with Sales Operations leadership, lead complex cross-functional projects, build scalable processes and governance, and turn data into clear, actionable recommendations. This role has no direct reports, but youâll provide project leadership, mentoring, and coaching for other ICs and cross-functional partners, including Implementation.
What Youâll Do:
What You Have:
The national total targetcash compensation range for this position, including base salary and bonus target, is $123,000â$173,000 annually.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What Youâll Get from Us:
Youâll get a terrifically compelling experience in an innovative, high performing environment. Youâll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and youâll get all this: Market competitive salary, stock options that youâll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when youâre in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicantsâ personal information, please visit our Job Applicant Privacy Policy.
#BI-Remote
Implements and optimizes HubSpot CRM systems across Sales, Marketing, and Service hubs, configures workflows and automations, migrates data, and trains clients on platform best practices.
Position Type: Full-Time, Remote
Location: Remote
Working Hours: U.S. Business Hours
At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.
In this role, youâll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. Youâll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.
If youâre passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.
Configure and optimize HubSpot across:
Build and manage:
Execute data migrations, including:
Develop dashboards, reporting, and campaign structures.
Support HubSpot CMS and content deployment initiatives.
Deliver projects from onboarding through deployment.
Participate in:
Ensure every implementation aligns with client goals and delivery standards.
Perform quality assurance testing to ensure accuracy, scalability, and performance.
Lead client onboarding and training sessions.
Educate clients on HubSpot best practices and platform capabilities.
Translate business requirements into scalable HubSpot solutions.
Collaborate with:
Deliver an exceptional client experience throughout each engagement.
Diagnose and resolve HubSpot platform and integration issues.
Improve:
Escalate complex technical issues with detailed documentation.
Recommend process improvements based on platform performance.
Proven hands-on experience with:
Strong expertise in:
Experience with:
Ability to manage multiple implementation projects simultaneously.
Professional written and spoken English.
Experience leading:
Strong analytical and problem-solving skills.
In short: Youâll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.
Work with a leading HubSpot implementation agency.
Partner directly with clients to solve meaningful business challenges.
Continuous opportunities for HubSpot certifications and professional development.
Fully remote role with flexible work arrangements.
Collaborative team environment focused on learning and innovation.
Career progression into:
After submitting your application, youâll receive an email invitation from Spark Hire to record a short 3â5 minute Intro Video. This is the first step in our hiring process and can be completed whenever itâs convenient for you.
Instead of an initial screening call, youâll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how youâve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. Youâll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpotâs Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.
You can record your video as many times as youâd like before submitting itâonly your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
If youâre passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, weâd love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.
Virtual assistant handles administrative tasks, maintains employee documentation, organizes files, manages spreadsheets, and tracks operational data for a growing Amazon DSP delivery operation.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.
The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.
The position will begin at 10 hours per week, with the intent to gradually expand the VAâs responsibilities and hours as the business ramps.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Leads a payments operations team, ensuring timely execution of payment activities, supervising analysts, managing external banking partnerships, and optimizing operational processes.
Diversity is at the heart of who we are at Xapo Bank.
Weâre a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.
Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job.
We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!
The main responsibility of the Payment Operations Lead is to guarantee the âend-to-endâ execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.
The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.
It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.
The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.
Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.
Impact Globally, Work Remotely.
Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, youâll get a yearly budget for your individual learning and development goals.
At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.
Leads payment operations team, ensures timely execution of payment activities, supervises analysts, manages external banking relationships, and drives process improvements.
Diversity is at the heart of who we are at Xapo Bank.
Weâre a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.
Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job.
We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!
The main responsibility of the Payment Operations Lead is to guarantee the âend-to-endâ execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.
The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.
It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.
The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.
Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.
Impact Globally, Work Remotely.
Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, youâll get a yearly budget for your individual learning and development goals.
At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.
Sources profitable Amazon FBA products, researches suppliers and wholesalers, and builds a structured pipeline of reliable vendors for an e-commerce business.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
Independent Contractor â CPT-11471 Amazon Wholesale FBA Product Sourcing Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established Amazon seller operating across European marketplaces is seeking an experienced E-Commerce VA to support and expand its wholesale sourcing operation.
The VA will focus on identifying profitable products, researching brands and authorized wholesalers/distributors, analyzing sourcing opportunities, conducting supplier outreach, and developing a structured pipeline of reliable suppliers and profitable ASINs.
The client also has access to UAE and Saudi Arabian Amazon marketplaces, making international marketplace experience valuable.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
VP leads clinical operations transformation initiatives across radiology practices, optimizing workflows and operational efficiency at the executive level.
Processes and routes lab and referral documentation for a virtual healthcare platform, ensuring timely delivery to clinicians while maintaining privacy and quality standards.
Build better healthcare together
Mapleâs purpose is to meet the worldâs healthcare needs. Weâre Canadaâs leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, weâre proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of whatâs possible every day.
Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, youâll do work that changes livesâincluding your own.
Weâre looking for our next cohort of Bilingual Lab and Referral Operations Coordinators (French/English) to join our Care Delivery Operations team. This is a role where the details matterâwhere your precision, reliability and follow-through directly support the clinicians, patients and partners who depend on us every day.
In this role, youâll own the day-to-day administrative workflows that keep lab and referral processes running smoothlyâreviewing, processing and routing documentation, making sure nothing gets missed and everything meets our privacy and quality standards. Key to success will be your technical confidence, sharp organizational instincts, strong problem-solving skills and the ability to work both independently and collaborativelyâall while managing multiple priorities without losing accuracy in a fast-paced environment.
Please note this is a fully administrative roleâmedical or clinical experience isnât required, though prior admin work in a healthcare setting is an asset. This isnât a lab-based position; Maple is a virtual platform connecting patients with doctors and nurse practitioners.
As a Bilingual Lab and Referral Operations Coordinator (French/English), you will:
Take ownership of a high volume of incoming lab and referral documentationâfaxes, voicemails and digital recordsâprocessing and managing each one in line with Mapleâs privacy and security standards
Upload, route and track lab results and referral information so clinicians can review and follow up without delay
Respond to urgent lab communications and escalate critical results quicklyâbecause getting it right the first time supports patient safety
Dig into missing, incomplete or unclear documentation and coordinate with labs, clinics and internal teams to get it resolved
Keep patient records accurate and ensure everything lines up between patient information and lab or referral data
Support public health reporting and compliance-related documentation as required
Work closely with Customer Support and Care Delivery teams to address lab- and referral-related questions from patients and providers
Hold the bar highâconsistently meeting accuracy, quality and turnaround expectations to keep care delivery running at its best
In your first 90 days, youâll get a strong handle on Mapleâs lab and referral workflows, tools and privacy requirementsâand youâll start contributing right away. That means managing a real volume of administrative tasks independently, hitting your productivity benchmarks and building solid working relationships with your teammates and cross-functional partners.
Over the next 6 to 12 months, youâll be a trusted, go-to contributor on the teamâsomeone colleagues count on for accuracy, clear communication and consistent follow-through. Youâll consistently meet or exceed quality and productivity expectations, take ownership of more complex issues as they arise, Â and your work will be a visible part of what makes Care Delivery Operations run well.
Two or more years of experience in an administrative or operations role; a background as a Medical Office Assistant or Medical Receptionist, or experience in a healthcare or clinic environment, is an asset
Fluency in both French and Englishâwritten and verbalâso you can support patients and partners across Canada
A detail-oriented mindset with a genuine commitment to accuracy, quality and process adherence
Confidence in managing multiple tasks and deadlines independently in a fast-paced, high-volume environment
Strong written and verbal communication skills, with a natural ability to collaborate across teams
Sharp problem-solving and critical thinking skills when navigating more complex or ambiguous issues
Comfort learning and navigating multiple systems and tools; experience with Google Workspace, PDF management tools and Slack is an asset
Play to your strengths. Finding the right fit goes both waysâso this section is yours to complete. When you join, youâll add the unique strengths you bring that arenât captured above.
We recognize our peopleâs health is everything. Thatâs why we take care of them.
Maple for you and your family: 24â7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mindâand your loved onesâmatter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialized therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: Weâre here for the long haul. Invest in your future with our group retirement plan
Job type: Existing vacancy, full-time
Hiring manager: Team Lead, Care Delivery Operations
Location: Remote within Canada
Start date: October 2026
Vacation: 3 weeks
Pay range: $21.30 - $23.15
Offers can vary depending on skills, experience and readiness to meet Mapleâs expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, youâre welcome to ask at any point in the interview process.
Weâre committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the roleâs requirements.
Use of artificial intelligence
We donât currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.
Senior Director oversees onboarding and implementation operations, managing teams and partners to deliver customer projects profitably while optimizing P&L performance.
Fluxx is looking for a Senior Director, Professional Services, to join the Customer Experience Team.
The Senior Director of Professional Services is a strategic business leader accountable for the operational and financial performance of the organizationâs onboarding and implementations. This leader will oversee both internal teams and external implementation partners to ensure customer projects are delivered efficiently, profitably, and at scale, and model both financial discipline and customer stewardship, ensuring the Professional Services function operates as a scalable business engine and a trusted partner to our customers.
This is a full-time exempt and remote position. Candidates must be located in the United States.
About Fluxx:
At Fluxx, our mission is to be the leading collaborative grantmaking platform in our global communities. We believe in building technology that drives positive impact in our world. Our platform helps foundations and agencies streamline the grantmaking process, making it easier to get funding to those who need it to support their mission. We are driven to facilitate change through solutions that automate grantmaking for organizations worldwide. Over the past decade, Fluxx has built a diverse and engaged community of 350+ grantmakers who work with over 150,000 foundations, government agencies, and nonprofits worldwide. Through Fluxx, they have issued over $15B in grants in the past year alone.â
Strategic & Financial Leadership:
Operate Professional Services as a strategic business function, accountable for P&L performance, including utilization, margin, throughput, and revenue forecasting.
Develop and execute financial forecasts, staffing models, and pricing strategies that align with revenue goals and corporate objectives.
Partner with Finance and the VP of Customer Experience to report on performance, identify levers for margin improvement, and ensure profitability across the portfolio.
Define annual PS financial targets and develop plans to achieve or exceed them.
Optimize for both financial and customer outcomes â ensuring short-term profitability supports long-term customer and business health.
Balanced Decision-Making & Customer Stewardship:
Exercise sound judgment in balancing financial outcomes with strategic customer investments, knowing when exceptions or goodwill work are warranted to protect relationships or market reputation.
Evaluate tradeoffs thoughtfully â using data, business context, and customer insight to guide when to prioritize margin versus long-term trust.
Partner with Finance and CX leadership to track and learn from these decisions, creating guidelines for future scenarios.
Champion the principle that strong customer outcomes and operational discipline are mutually reinforcing, not opposing goals.
Operational Excellence & Delivery Governance:
Establish and enforce delivery methodologies, governance standards, and performance frameworks to ensure quality, efficiency, and predictability in project outcomes.
Standardize implementation offerings ranging from Quick Start (~$10K, ~1 month) to complex enterprise deployments (~ 18 months, $100K+).
Drive improvements in throughput, resource utilization, and burn rate while maintaining high customer satisfaction.
Implement clear project performance tracking â ensuring visibility into backlog, delivery velocity, and margin by project type.
Partner Ecosystem Leadership:
Serve as the executive owner of the implementation partner ecosystem, which delivers approximately half of all implementations.
Design and lead a partner enablement and certification framework, ensuring partners are trained, equipped, and empowered to deliver as seamless extensions of the company.
Establish partner performance scorecards and conduct quarterly business reviews to drive accountability, delivery quality, and contribution to profitability.
Create scalable reporting and collaboration processes to minimize tactical management overhead while improving partner outcomes.
Cross-Functional Alignment & Sales Partnership
Collaborate closely with Sales leadership to ensure accurate project scoping, pricing, and resourcing, driving predictable and profitable deal structures.
Partner with Product, Customer Success, and Support to align Professional Services delivery with product evolution and the overall customer lifecycle.
Serve as a key member of the Customer Experience Leadership Team, influencing company-wide decisions that impact revenue, delivery, and customer outcomes.
Tools, Data, and Performance Visibility:
Own the Professional Services Automation (PSA) and project management tools, ensuring data accuracy and real-time reporting on utilization, backlog, forecast, and burn rate.
Build and maintain dashboards to provide executive visibility into PS performance metrics, trends, and risks.
Use data-driven insights to optimize staffing, resource allocation, and delivery processes.
Talent Development & Leadership:
Lead, mentor, and scale a team of project managers, solution builders, and data migration specialists.
Build clear role definitions, career paths, and performance frameworks to attract and retain top talent.
Foster a culture of accountability, adaptability, and continuous improvement across internal and partner teams.
What you bring to the team/ About you:
10+ years of experience in Professional Services, Consulting, or Customer Delivery, with at least 5 years in a senior leadership role.
Proven success in managing financial and operational metrics, including utilization, margin, throughput, and forecasting.
Demonstrated ability to balance financial accountability with customer value creation, using strategic judgment to guide tradeoffs.
Experience managing implementation partners, including enablement, certification, and performance management.
Strong financial acumen and experience developing and managing P&L forecasts.
Exceptional communication and executive presence, with a track record of influencing cross-functional stakeholders.
Expertise with PSA tools, project management platforms, and performance dashboards, particularly Rocketlane and/or Planhat.
Experience leading teams delivering SaaS implementations from quick-start to complex enterprise configurations.
Experience with grants management, CRM, ERP, or workflow automation SaaS products.
Background in scaling Professional Services functions in a high-growth or mid-market SaaS company.
MBA or advanced degree preferred.
Fluxx is committed to fair, transparent, and equitable compensation practices. We use a market based approach that considers cost of labor by geographic region, along with company size and industry benchmarks.
This role is categorized into compensation tiers based on location, with the following expected annual on-target earnings (base & 10% bonus):
Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role.
 $175,000 â $200,000
 $165,000 â $190,000
Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role.
The range listed reflects the expectations outlined in this job description. The final salary and commission package will be determined based on, but not limited to:
(a) the candidateâs location, (b) individual skills and qualifications, and © relevant experience.
Fluxx offers the following benefits for the position, subject to applicable eligibility requirements: Medical, dental, and vision insurance; Flexible time off; Paid sick leave; 12 weeks of fully-paid parental leave; Annual learning and development stipend; Internet stipend; One-time home office set-up stipend; 401(k) retirement plan with company match. This position is also eligible for incentive stock options, subject to the terms of Fluxxâs applicable stock plans.
We are a people-first and inclusive workplace committed to continuous learning. We pride ourselves on having a diverse workforce, and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity, and gender expression of our applicants and employees. It is our policy to comply with all applicable national, state, and local laws about nondiscrimination and equal opportunity.
Process and route lab and referral documentation for a virtual healthcare platform, managing workflows, tracking records, and escalating critical results while maintaining privacy standards.
Build better healthcare together
Mapleâs purpose is to meet the worldâs healthcare needs. Weâre Canadaâs leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, weâre proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of whatâs possible every day.
Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, youâll do work that changes livesâincluding your own.
Weâre looking for our next cohort of Bilingual Lab and Referral Operations Coordinators (French/English) to join our Care Delivery Operations team. This is a role where the details matterâwhere your precision, reliability and follow-through directly support the clinicians, patients and partners who depend on us every day.
In this role, youâll own the day-to-day administrative workflows that keep lab and referral processes running smoothlyâreviewing, processing and routing documentation, making sure nothing gets missed and everything meets our privacy and quality standards. Key to success will be your technical confidence, sharp organizational instincts, strong problem-solving skills and the ability to work both independently and collaborativelyâall while managing multiple priorities without losing accuracy in a fast-paced environment.
Please note this is a fully administrative roleâmedical or clinical experience isnât required, though prior admin work in a healthcare setting is an asset. This isnât a lab-based position; Maple is a virtual platform connecting patients with doctors and nurse practitioners.
As a Bilingual Lab and Referral Operations Coordinator (French/English), you will:
Take ownership of a high volume of incoming lab and referral documentationâfaxes, voicemails and digital recordsâprocessing and managing each one in line with Mapleâs privacy and security standards
Upload, route and track lab results and referral information so clinicians can review and follow up without delay
Respond to urgent lab communications and escalate critical results quicklyâbecause getting it right the first time supports patient safety
Dig into missing, incomplete or unclear documentation and coordinate with labs, clinics and internal teams to get it resolved
Keep patient records accurate and ensure everything lines up between patient information and lab or referral data
Support public health reporting and compliance-related documentation as required
Work closely with Customer Support and Care Delivery teams to address lab- and referral-related questions from patients and providers
Hold the bar highâconsistently meeting accuracy, quality and turnaround expectations to keep care delivery running at its best
In your first 90 days, youâll get a strong handle on Mapleâs lab and referral workflows, tools and privacy requirementsâand youâll start contributing right away. That means managing a real volume of administrative tasks independently, hitting your productivity benchmarks and building solid working relationships with your teammates and cross-functional partners.
Over the next 6 to 12 months, youâll be a trusted, go-to contributor on the teamâsomeone colleagues count on for accuracy, clear communication and consistent follow-through. Youâll consistently meet or exceed quality and productivity expectations, take ownership of more complex issues as they arise, Â and your work will be a visible part of what makes Care Delivery Operations run well.
Two or more years of experience in an administrative or operations role; a background as a Medical Office Assistant or Medical Receptionist, or experience in a healthcare or clinic environment, is an asset
Fluency in both French and Englishâwritten and verbalâso you can support patients and partners across Canada
A detail-oriented mindset with a genuine commitment to accuracy, quality and process adherence
Confidence in managing multiple tasks and deadlines independently in a fast-paced, high-volume environment
Strong written and verbal communication skills, with a natural ability to collaborate across teams
Sharp problem-solving and critical thinking skills when navigating more complex or ambiguous issues
Comfort learning and navigating multiple systems and tools; experience with Google Workspace, PDF management tools and Slack is an asset
Play to your strengths. Finding the right fit goes both waysâso this section is yours to complete. When you join, youâll add the unique strengths you bring that arenât captured above.
We recognize our peopleâs health is everything. Thatâs why we take care of them.
Maple for you and your family: 24â7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mindâand your loved onesâmatter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialized therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: Weâre here for the long haul. Invest in your future with our group retirement plan
Job type: Existing vacancy, full-time
Hiring manager: Team Lead, Care Delivery Operations
Location: Remote within Canada
Start date: October 2026
Vacation: 3 weeks
Pay range: $21.30 - $23.15
Offers can vary depending on skills, experience and readiness to meet Mapleâs expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, youâre welcome to ask at any point in the interview process.
Weâre committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the roleâs requirements.
Use of artificial intelligence
We donât currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.
Executive personal assistant manages calendar, travel, administrative tasks, and vendor coordination across multiple companies and countries for a founder.
Headquarters: Dubai, United Arab Emirates
URL: https://aceventures.ai/
Location: Remote, based in the UAE or Europe. Engagement: full-time independent contractor (own visa and invoicing setup required).
You will be the right hand to a Dubai-based founder who runs a group of companies in performance marketing and consumer brands and splits his time between Dubai and Europe. Your job is to take every administrative task off his plate, business and personal, so his time goes to decisions and deals rather than logistics.
We are looking for an A player. This is a fast-moving environment with high expectations: priorities change daily, decisions are made quickly, and the standard is that things get done properly the first time. You need to be driven, want to work hard, and take pride in running a tight operation for someone who moves fast.
This is a hands-on, high-trust role. You will handle calendars, travel, bookings, paperwork, payments, vendors and follow-ups across several companies and several countries. You should be the kind of person who closes loops without being chased and notices problems before they land on his desk.
Business administration
Travel and bookings
Personal administration
You need a fixed 9 to 5 with no interruptions, you prefer to wait for instructions rather than propose a plan, or you are uncomfortable handling someone else's money, documents and personal life with total discretion.
Google Workspace (Gmail, Calendar, Drive), WhatsApp and Slack for daily communication, Notion for tasks and documentation, Claude for drafting, research and workflow automation, and standard travel and booking platforms. Experience with UAE government portals (GDRFA, DED, Dubai Now) and European banking is useful but not required.
You will have access to passports, payment cards, company accounts and private correspondence. The engagement is conditional on a signed NDA, reference checks and a background check. Access is granted step by step during the probation period.
Apply with your CV, your earliest start date, and short written answers (a few sentences each) to the following:
Shortlisted candidates complete a 30-minute practical task (plan a sample trip from a short brief) before a video interview.
Virtual assistant handles administrative tasks, maintains employee/audit documentation, organizes spreadsheets, and tracks operational data for a growing delivery operation.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
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20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.
The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.
The position will begin at 10 hours per week, with the intent to gradually expand the VAâs responsibilities and hours as the business ramps.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Virtual assistant manages housing-code compliance cases by verifying AI-generated information, creating work orders, reviewing repair evidence, and tracking cases through closure.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A technology-first company supporting property owners and property management companies is seeking a part-time Virtual Assistant to manage housing-code compliance cases from initial intake through final submission and acceptance.
The VA will work within an established process and existing SOPs to verify AI-generated case information, create and track work orders, review repair evidence, assemble proof-of-repair packages, and monitor cases through closure.
This is not a basic data-entry role. The position requires strong attention to detail, sound judgment when reviewing documents and photos, consistent deadline management, and the ability to flag questionable information before it creates compliance issues.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Case Intake & Work Order Management
Evidence Review & Quality Control
Submission & Case Closure
Communication & Process Support
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
IDEAL CANDIDATE PROFILE
PERFORMANCE EXPECTATIONS
The VA will be evaluated primarily on:
Quantity and quality of work orders reviewed
Quantity and quality of evidence packets prepared
First-pass acceptance rate of submitted proof-of-repair packets
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Virtual assistant manages administrative files, maintains audit-ready documentation, organizes employee records, and tracks operational data for a growing business.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.
The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.
The position will begin at 10 hours per week, with the intent to gradually expand the VAâs responsibilities and hours as the business ramps.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Virtual assistant manages housing compliance cases from intake through closure, verifying AI-generated information, creating work orders, and tracking repairs.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A technology-first company supporting property owners and property management companies is seeking a part-time Virtual Assistant to manage housing-code compliance cases from initial intake through final submission and acceptance.
The VA will work within an established process and existing SOPs to verify AI-generated case information, create and track work orders, review repair evidence, assemble proof-of-repair packages, and monitor cases through closure.
This is not a basic data-entry role. The position requires strong attention to detail, sound judgment when reviewing documents and photos, consistent deadline management, and the ability to flag questionable information before it creates compliance issues.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Case Intake & Work Order Management
Evidence Review & Quality Control
Submission & Case Closure
Communication & Process Support
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
IDEAL CANDIDATE PROFILE
PERFORMANCE EXPECTATIONS
The VA will be evaluated primarily on:
Quantity and quality of work orders reviewed
Quantity and quality of evidence packets prepared
First-pass acceptance rate of submitted proof-of-repair packets
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Travel to customer sites to install, commission, and train users on 3D printing equipment, perform repairs and preventative maintenance, and manage complex logistics schedules.
**Please apply with an English resumé!**
Do you want to change how the world creates?
At Formlabs, weâre building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, weâre helping everyone design, prototype, and manufacture faster than ever before.
As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across the DACH region and beyond. This is a role where you will be traveling 80% or more of the time.
You will be responsible for the full lifecycle of the customerâs on-site experience: from the initial installation and commissioning of equipment to delivering comprehensive user training and performing critical repairs. You are not just fixing machines; you are empowering customers to use them.
Weâre a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If youâre ready to shape the future of fabrication, come build it with us.
The Challenge:
Installation & Customer Training (On-Site)
Break-Fix & Maintenance (On-Site)
Logistics & Reporting
Your Profile:
Bonus Skills:
Our Perks:
We build amazing things. Come join us!
Even if you donât check every box, but see yourself contributing, please apply.Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Your personal data is processed in accordance with our Privacy Policy. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at privacy@formlabs.com.
Virtual assistant handles administrative tasks, file management, spreadsheet maintenance, and operational support for a growing business.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.
The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.
The position will begin at 10 hours per week, with the intent to gradually expand the VAâs responsibilities and hours as the business ramps.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Manages ad campaign execution, customer support, and operational processes while building AI-powered automations to scale Discord's advertising business.
Headquarters: San Francisco Bay Area or New York (Remote)
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereâs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
Ad Operations and Sales Analytics support Discord's ads business, partnering with Sales, Product, Engineering, Data Science, and other cross-functional teams to deliver high-quality campaign executions, impactful data insights, and go-to-market strategy across our advertising products.
As an Ad Operations Manager, you will play a crucial part in scaling our Ads business. You'll improve the efficiency and scale of campaign execution while contributing to deep-dive analyses that drive business growth and inform go-to-market strategy. You'll provide valuable feedback to Product and Engineering teams, directly impacting Discord's advertising capabilities while removing friction from customers' experience with our platform.
What You'll Be Doing
What you should have
Bonus Points
This position is US-based and can be based in New York (remote) or San Francisco but if you live in the Bay Area, youâre welcome to work from our beautiful SF office.Â
The US base salary range for this full-time position is $192,000.00 to $216,000.00 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?Â
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discordâs collection and usage of personal information relating to the application and recruitment process by clicking HERE.
To apply: https://weworkremotely.com/remote-jobs/discord-advertising-operations-manager
