Description

MGID is a global advertising technology company and pioneer in native advertising, operating a programmatic platform that connects advertisers and publishers across 200+ countries. The company runs a real-time bidding (OpenRTB) business model with AI-powered targeting and content recommendation widgets, serving hundreds of millions of users monthly.

MGID is seeking a Strategy Manager to help define and execute the company’s multi-year strategic direction, with a strong focus on shifting from a product-led to a customer-value-led mindset, evaluating strategic product and investment opportunities, and cascading strategy into prioritized, cross-functional initiatives.

This role sits within a fast-moving, data-driven ad-tech environment and reports to the COO.

Role Purpose

The Strategy Manager will act as a key strategic partner to the COO and leadership team, responsible for shaping MGID’s medium- to long-term strategy, evaluating strategic options for products and markets, and ensuring that strategic priorities are translated into concrete, prioritized projects with clear ownership and measurable outcomes.

Requirements

Who You Are:

• 10+ years of experience in strategy, corporate development, or related roles within international tech scale-ups or high-growth environments; ad-tech or programmatic advertising experience is a strong plus.

• Proven track record in a top-tier consulting firm (e.g., McKinsey, BCG, Bain, Big Four strategy practices) or equivalent strategic role in a tech company.

• Hands-on experience preparing and presenting successful strategic cases with visible internal impact, such as new market entry, product portfolio optimization, or major investment decisions.

• Strong financial modeling skills, including practical experience with valuation methods such as DCF, NPV, and IRR, and the ability to build and maintain investment models in Excel.

• Experience working cross-functionally with product, commercial, data/BI, and operations leaders in a fast-paced, remote-first environment.

• Excellent analytical, communication, and stakeholder management skills; able to influence senior audiences and drive alignment across geographies.

• Self-starter mindset: ready to operate as an individual contributor who can both design strategy and execute hands-on.

What You’ll Do:

Corporate & Product Strategy

• Lead the identification and articulation of MGID’s overall strategy and strategic direction for the next 3–5 years, aligning with business focus and growth trajectory.

• Evaluate strategic perspectives for specific products and portfolios, assessing market exposure, competitive dynamics, and growth potential.

• Support the shift from a product-led to a customer-value-led company by embedding customer-centric frameworks into strategic planning, prioritization, and roadmap decisions.

Investment & Business Evaluation

• Lead evaluations of stand-alone investment opportunities, including new products, markets, partnerships, and M&A, and prepare robust business cases with clear financial impact assessments.

• Own and evolve company evaluation models, including DCF, NPV, IRR, and scenario analysis, and ensure consistent application across strategic and investment decisions.

• Support participation in accelerators and corporate venture initiatives to identify and select startup investments that drive business growth and strategic synergy.

Strategy Execution & Prioritization

• Cascade corporate strategy into granular projects and initiatives, working closely with the CPO, CRO, and BI Director on prioritization, resourcing, and sequencing.

• Define KPIs and performance frameworks to track strategy implementation and outcomes, and establish governance and reporting routines for strategic workstreams.

• Monitor progress, adapt plans in response to changing market conditions, and recommend corrective actions to keep strategic initiatives on track.

Strategic Analysis & Advisory

• Conduct market, competitor, and customer analysis to inform strategic choices and identify opportunities and risks.

• Facilitate scenario planning and stress testing to assess strategic resilience under different market and regulatory conditions.

• Present strategic recommendations and status updates to senior leadership, influencing decision-making with clear, evidence-based insights.

At MGID, we thrive on innovation, collaboration, and a passion for AdTech. Our culture is built on openness, transparency, and a shared drive for excellence. We empower our teams to take bold steps, embrace challenges, and grow together in a dynamic, people-first environment. Here, your ideas matter, your contributions are valued, and your potential has no limits. Join us and shape the futureof digital advertising!

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About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to...

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to...

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Us

Fieldguide is the agentic AI-native platform for audit and advisory. We’re establishing a new state of trust for global commerce and capital markets by putting AI agents to work alongside the practitioners who verify how the economy actually operates.

The profession is facing a structural capacity problem. CPA exam candidates are at a 17-year low, and as many as 75% of today’s CPAs are expected to retire over the next decade, while regulatory complexity and client expectations keep rising. We’re building the system that closes that gap.

We’ve raised over $125M from Growth Equity by Goldman Sachs, Bessemer Venture Partners, 8VC, Thomson Reuters, Floodgate, and Y Combinator. More than half of the top-100 U.S. CPA firms are customers, including several Big 4 firms, and we have the NPS to match. Our agents help practitioners save up to 75% of time on manual tasks and unlock over 4x capacity.

We’re deliberate about how we operate. Our FFLOWI values (Fearless, Fast, Lovable, Owners, Win-Win, Inclusive) mean we launch fast and iterate to perfection, we solve problems without red tape, and we hold ourselves to 11-star experiences for customers who cannot afford to be let down.

About the Role

As Senior Manager, Product Strategy & Operations, you’ll be the connective tissue between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You’ll build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact for the firms betting their delivery model on us.

This is the first dedicated hire in this function. You’ll work as an extension of product leadership, balancing hands-on execution with strategic initiatives, and you’ll build from zero rather than inherit. If ambiguity slows you down, this isn’t the role.

What You’ll Do

• Build and maintain Voice of Customer systems that synthesize signal from engagement partners, managers, and staff auditors, along with Solutions, Implementation, and Sales, into product signals teams can act on

• Establish rigorous mechanisms for measuring product success and user impact i.e. dashboards, KPIs

• Own the analysis behind major product bets: competitive positioning, where agent capabilities should expand next, and the unit economics of running agents at scale i.e. inference cost per engagement, cost-to-serve by segment, and what those trends imply for roadmap sequencing

• Own and improve core product development processes, tooling, and team rituals: planning cycles, roadmap reviews, monthly business reviews

• Build run-of-business systems that scale as we grow i.e. launch calendars, intake frameworks, RACI structures

• Drive cross-functional alignment across Product, Engineering, Marketing, Sales, and Customer Success

Who You Are

• 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company

• You’ve built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them

• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue

• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority

More about Fieldguide

Fieldguide is a values-based company. Our values are:

• Fearless - Inspire & break down seemingly impossible walls.

• Fast - Launch fast with excellence, iterate to perfection.

• Lovable - Deliver happiness & 11 star experiences.

• Owners - Execute & run the business with ownership.

• Win-win - Create mutual value & earn trust for life.

• Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include

• Competitive compensation packages with meaningful ownership

• Flexible PTO

• 401k

• Wellness benefits, including a bundle of free therapy sessions

• Technology & Work from Home reimbursement

• Flexible work schedules

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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and...

About Us

Fieldguide is the agentic AI-native platform for audit and advisory. We’re establishing a new state of trust for global commerce and capital markets by putting AI agents to work alongside the practitioners who verify how the economy actually operates.

The profession is facing a structural capacity problem. CPA exam candidates are at a 17-year low, and as many as 75% of today’s CPAs are expected to retire over the next decade, while regulatory complexity and client expectations keep rising. We’re building the system that closes that gap.

We’ve raised over $125M from Growth Equity by Goldman Sachs, Bessemer Venture Partners, 8VC, Thomson Reuters, Floodgate, and Y Combinator. More than half of the top-100 U.S. CPA firms are customers, including several Big 4 firms, and we have the NPS to match. Our agents help practitioners save up to 75% of time on manual tasks and unlock over 4x capacity.

We’re deliberate about how we operate. Our FFLOWI values (Fearless, Fast, Lovable, Owners, Win-Win, Inclusive) mean we launch fast and iterate to perfection, we solve problems without red tape, and we hold ourselves to 11-star experiences for customers who cannot afford to be let down.

About the Role

As Senior Manager, Product Strategy & Operations, you’ll be the connective tissue between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You’ll build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact for the firms betting their delivery model on us.

This is the first dedicated hire in this function. You’ll work as an extension of product leadership, balancing hands-on execution with strategic initiatives, and you’ll build from zero rather than inherit. If ambiguity slows you down, this isn’t the role.

What You’ll Do

• Build and maintain Voice of Customer systems that synthesize signal from engagement partners, managers, and staff auditors, along with Solutions, Implementation, and Sales, into product signals teams can act on

• Establish rigorous mechanisms for measuring product success and user impact i.e. dashboards, KPIs

• Own the analysis behind major product bets: competitive positioning, where agent capabilities should expand next, and the unit economics of running agents at scale i.e. inference cost per engagement, cost-to-serve by segment, and what those trends imply for roadmap sequencing

• Own and improve core product development processes, tooling, and team rituals: planning cycles, roadmap reviews, monthly business reviews

• Build run-of-business systems that scale as we grow i.e. launch calendars, intake frameworks, RACI structures

• Drive cross-functional alignment across Product, Engineering, Marketing, Sales, and Customer Success

Who You Are

• 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company

• You’ve built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them

• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue

• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority

More about Fieldguide

Fieldguide is a values-based company. Our values are:

• Fearless - Inspire & break down seemingly impossible walls.

• Fast - Launch fast with excellence, iterate to perfection.

• Lovable - Deliver happiness & 11 star experiences.

• Owners - Execute & run the business with ownership.

• Win-win - Create mutual value & earn trust for life.

• Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include

• Competitive compensation packages with meaningful ownership

• Flexible PTO

• 401k

• Wellness benefits, including a bundle of free therapy sessions

• Technology & Work from Home reimbursement

• Flexible work schedules

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers.
• B2B Expertise: Deep experience building business-facing products at scale
• AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
• Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strategic Versatility: You are a “smart generalist” who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
• Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
• SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

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