Location: This is a 100% remote role and is open to candidates residing in the United Kingdom, Spain, Portugal, Poland, the Czech Republic, Romania, and Estonia. Visa sponsorship is not available.

About the job

Testlio’s fully managed crowdsourced testing platform integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.testlio.com.

We are seeking an Engineering Manager to lead the team that owns every way the outside world connects to Testlio: our partner integrations, our public API, our identity and access surfaces. If a client’s Jira, a client’s CI pipeline, a client’s engineer, or a client’s AI agent touches Testlio, it goes through your team’s systems. This role reports to the Director, Engineering.

Why will you love this job?

• Own the platform’s contract with the world. You’ll lead the one team that covers the whole programmatic perimeter: bi-directional sync with a dozen tools (Jira, Xray, Azure DevOps, GitHub, GitLab, Asana, Linear, Monday, TestRail, Trello, YouTrack, Slack), enterprise SSO, our public API.
• Build the API as a product, not a byproduct. We have a written public-API strategy: OpenAPI contracts as the source of truth, major and dated versioning, uniform auth, granular API roles, rate limiting, end-to-end request tracing.
• Make support self-serve. You’ll cut recurring support work at the source, with self-serve setup and diagnostics, integration health visible to the people who need it, and automation and permanent fixes instead of repeat manual triage.
• Partner with product and with real customers. You’ll work closely with a dedicated product manager on discovery, prioritization, and outcomes, and also directly with enterprise client engineering teams who build against our API.

Why will you love being a part of Testlio?

• Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.

What would your day look like?

Shaping what’s next

• Stay close to the code: Expect to spend roughly 20–30% of your time on hands-on engineering, including writing production code, providing substantive reviews on critical-path pull requests, and signing off on key technical designs. You’ll help remove critical technical bottlenecks and contribute directly when needed, while empowering the team to own and deliver work independently.
• Public API strategy: Own Testlio’s public API end to end: OpenAPI specifications kept current in every service repo and treated as the consumer contract, a coherent versioning and deprecation policy, consistent authentication and authorization on every endpoint, rate limiting, and traceability across the request path.
• Integration architecture: Set the multi-quarter technical direction for a sync platform that must stay correct across a dozen third-party APIs, each with its own data model, rate limits, and release cadence. Reduce per-vendor special-casing in favour of a common mapping and sync core.
• Roadmap ownership: Turn strategy into a sequenced roadmap with your product partner, and own technical delivery from concept to production.

Running it with rigor

• Engineering operating rhythm: Establish effective planning, prioritization, and design review practices that balance delivery speed with long-term scalability.
• Technical leadership: Combine engineering vision and team mentorship with hands-on technical contribution, staying close to the codebase to understand the team’s work and make informed technical decisions.
• Third-party dependency management: Own the risk that comes with depending on other people’s APIs. Track vendor changelogs, deprecations and sunset dates, plan migrations before they become incidents, and keep credential, token, and connection failures from turning into client-visible outages.
• Production support and escalations: Own production support for your domains, including triage, escalation management, and root-cause resolution. Drive automation, self-serve setup, and permanent fixes that measurably reduce recurring support volume and improve operational efficiency.
• Reliability and observability: Define service level objectives for sync freshness, sync success rate, and API availability and latency; build the dashboards that make integration health self-serve; and lead root-cause analysis on production issues.Engineering standards: Ensure work is traceable and the Definition of Done is consistently met, minimizing escaped defects and keeping cloud costs in check.
• Team growth: Coach engineers technically, bring AI-assisted development workflows (e.g., Claude Code) into daily practice, and reduce knowledge silos through reviews and documentation.

What do you need to succeed?

Technical skills

• Engineering management: 5+ years managing a team of 4+ engineers in an agile, remote environment.
• Hands-on technical leadership: Recent experience writing production code and designing or evolving production systems. You are comfortable working directly in the codebase, contributing to implementation, reviewing code, and making architectural decisions alongside your team.
• Public or partner-facing API ownership: Proven experience designing, versioning, documenting, and deprecating APIs consumed by people outside your own company. You’ve made a breaking-change decision and lived with the consequences. OpenAPI, idempotency, pagination, webhooks, and rate limiting are familiar ground.
• Third-party integration systems: Experience building or running integrations against external APIs at scale: OAuth flows, credential storage and rotation, retries and backoff, queue and poison-message handling, conflict resolution in bi-directional sync, and per-tenant blast-radius control.
• Technical stack: Strong affinity with TypeScript and Node.js on AWS, including serverless (Lambda), DynamoDB, and event-driven patterns.

Nice-to-haves

• Identity and access: Practical knowledge of OAuth 2.0, OIDC, SAML, and enterprise SSO, plus token scoping and least-privilege API roles.
• Broader stack familiarity: Kafka, GraphQL, Python, and React are a plus.
• Observability and performance: Experience with observability and APM tools (e.g., New Relic, Datadog, Sentry) and optimizing slow database transactions.
• Application security: Knowledge of application security best practices and integrating security review into the SDLC.
• Legacy modernization: Experience modernizing legacy systems or paying down significant technical debt while keeping a product running.
• SaaS experience: Prior experience managing a SaaS product is a plus.

Human skills

• Fluency in English, with excellent written and verbal communication.
• Collaborative. Works effectively with product management and cross-functional partners in a distributed, asynchronous setting.
• Organized and thorough, with a meticulous approach to standards and process.
• Growth catalyst. Passionate about team productivity, technical excellence, and continuous improvement.
• Results-oriented, with data-driven decision-making.

What is the application process?

We do our best to bring on individuals who are excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, you’ll meet with several people from our organization so you get a clear picture of who you’d work with and what the role expects. Our process typically takes 3 to 4 weeks.

• Application review
• Recruiter interview
• Hiring Manager Interview
• Live Technical Exercise
• 2 team and stakeholder interviews
• Reference checks
• Offer

Diversity and inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.

#LI-Remote

Location: This is a 100% remote role and is open to candidates residing in the United Kingdom, Spain, Portugal, Poland, the Czech Republic, Romania, and Estonia. Visa sponsorship is not available.

About the job

Testlio’s fully managed crowdsourced testing platform integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.testlio.com.

We are seeking an Engineering Manager to lead the team that owns every way the outside world connects to Testlio: our partner integrations, our public API, our identity and access surfaces. If a client’s Jira, a client’s CI pipeline, a client’s engineer, or a client’s AI agent touches Testlio, it goes through your team’s systems. This role reports to the Director, Engineering.

Why will you love this job?

• Own the platform’s contract with the world. You’ll lead the one team that covers the whole programmatic perimeter: bi-directional sync with a dozen tools (Jira, Xray, Azure DevOps, GitHub, GitLab, Asana, Linear, Monday, TestRail, Trello, YouTrack, Slack), enterprise SSO, our public API.
• Build the API as a product, not a byproduct. We have a written public-API strategy: OpenAPI contracts as the source of truth, major and dated versioning, uniform auth, granular API roles, rate limiting, end-to-end request tracing.
• Make support self-serve. You’ll cut recurring support work at the source, with self-serve setup and diagnostics, integration health visible to the people who need it, and automation and permanent fixes instead of repeat manual triage.
• Partner with product and with real customers. You’ll work closely with a dedicated product manager on discovery, prioritization, and outcomes, and also directly with enterprise client engineering teams who build against our API.

Why will you love being a part of Testlio?

• Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.

What would your day look like?

Shaping what’s next

• Stay close to the code: Expect to spend roughly 20–30% of your time on hands-on engineering, including writing production code, providing substantive reviews on critical-path pull requests, and signing off on key technical designs. You’ll help remove critical technical bottlenecks and contribute directly when needed, while empowering the team to own and deliver work independently.
• Public API strategy: Own Testlio’s public API end to end: OpenAPI specifications kept current in every service repo and treated as the consumer contract, a coherent versioning and deprecation policy, consistent authentication and authorization on every endpoint, rate limiting, and traceability across the request path.
• Integration architecture: Set the multi-quarter technical direction for a sync platform that must stay correct across a dozen third-party APIs, each with its own data model, rate limits, and release cadence. Reduce per-vendor special-casing in favour of a common mapping and sync core.
• Roadmap ownership: Turn strategy into a sequenced roadmap with your product partner, and own technical delivery from concept to production.

Running it with rigor

• Engineering operating rhythm: Establish effective planning, prioritization, and design review practices that balance delivery speed with long-term scalability.
• Technical leadership: Combine engineering vision and team mentorship with hands-on technical contribution, staying close to the codebase to understand the team’s work and make informed technical decisions.
• Third-party dependency management: Own the risk that comes with depending on other people’s APIs. Track vendor changelogs, deprecations and sunset dates, plan migrations before they become incidents, and keep credential, token, and connection failures from turning into client-visible outages.
• Production support and escalations: Own production support for your domains, including triage, escalation management, and root-cause resolution. Drive automation, self-serve setup, and permanent fixes that measurably reduce recurring support volume and improve operational efficiency.
• Reliability and observability: Define service level objectives for sync freshness, sync success rate, and API availability and latency; build the dashboards that make integration health self-serve; and lead root-cause analysis on production issues.Engineering standards: Ensure work is traceable and the Definition of Done is consistently met, minimizing escaped defects and keeping cloud costs in check.
• Team growth: Coach engineers technically, bring AI-assisted development workflows (e.g., Claude Code) into daily practice, and reduce knowledge silos through reviews and documentation.

What do you need to succeed?

Technical skills

• Engineering management: 5+ years managing a team of 4+ engineers in an agile, remote environment.
• Hands-on technical leadership: Recent experience writing production code and designing or evolving production systems. You are comfortable working directly in the codebase, contributing to implementation, reviewing code, and making architectural decisions alongside your team.
• Public or partner-facing API ownership: Proven experience designing, versioning, documenting, and deprecating APIs consumed by people outside your own company. You’ve made a breaking-change decision and lived with the consequences. OpenAPI, idempotency, pagination, webhooks, and rate limiting are familiar ground.
• Third-party integration systems: Experience building or running integrations against external APIs at scale: OAuth flows, credential storage and rotation, retries and backoff, queue and poison-message handling, conflict resolution in bi-directional sync, and per-tenant blast-radius control.
• Technical stack: Strong affinity with TypeScript and Node.js on AWS, including serverless (Lambda), DynamoDB, and event-driven patterns.

Nice-to-haves

• Identity and access: Practical knowledge of OAuth 2.0, OIDC, SAML, and enterprise SSO, plus token scoping and least-privilege API roles.
• Broader stack familiarity: Kafka, GraphQL, Python, and React are a plus.
• Observability and performance: Experience with observability and APM tools (e.g., New Relic, Datadog, Sentry) and optimizing slow database transactions.
• Application security: Knowledge of application security best practices and integrating security review into the SDLC.
• Legacy modernization: Experience modernizing legacy systems or paying down significant technical debt while keeping a product running.
• SaaS experience: Prior experience managing a SaaS product is a plus.

Human skills

• Fluency in English, with excellent written and verbal communication.
• Collaborative. Works effectively with product management and cross-functional partners in a distributed, asynchronous setting.
• Organized and thorough, with a meticulous approach to standards and process.
• Growth catalyst. Passionate about team productivity, technical excellence, and continuous improvement.
• Results-oriented, with data-driven decision-making.

What is the application process?

We do our best to bring on individuals who are excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, you’ll meet with several people from our organization so you get a clear picture of who you’d work with and what the role expects. Our process typically takes 3 to 4 weeks.

• Application review
• Recruiter interview
• Hiring Manager Interview
• Live Technical Exercise
• 2 team and stakeholder interviews
• Reference checks
• Offer

Diversity and inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.

#LI-Remote

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives.

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives.

Company Description

At Wellbeam Consumer Health, we are inspired by our consumer. We are creating the leading ecommerce-focused consumer wellness business, delivering value-added products that help people thrive. We’re focused on dramatically accelerating existing brands as well as adding select, new digitally-native consumer wellness brands.

The current Wellbeam portfolio includes Eu Natural, a digitally-native provider of vitamin and mineral nutritional supplements; Penetrex, a leading joint & muscle relief and recovery brand; TruSkin, a leading skincare brand with a range of high quality, plant-powered products including the #1 best-selling facial serum on Amazon; and BioTRUST Nutrition, a fast-growing, leading eCommerce, nutrition brand with a portfolio of premium-quality, science-based products that focuses on making health living and health aging more accessible and enjoyable. Wellbeam is backed by American Pacific Group.

Job Description

NPD Specialist, Consumer Health

Product Development & Brand

Reports To: Chief Operating Officer

Supports: Product Development and Brand

Status: Full-time, remote

ROLE SUMMARY

The NPD Specialist keeps TruSkin’s new product development pipelines  and the brand workstreams that run alongside it moving on schedule. The role maintains launch calendars, gathers status updates, organizes vendor and sample logistics, schedules meetings, tracks follow-ups, and provides early visibility into upcoming milestones or delays.

This is a hands-on execution and support role within the NPD function. It does not independently own technical, regulatory, commercial, supplier, creative, or product-development decisions, negotiate vendor terms, or commit the company to outside obligations.

DEVELOPMENT PIPELINE & REPORTING

• Maintain the master NPD calendar with current development stages, milestone dates, owners, and next steps.
• Collect status updates from Product Development, Brand, Creative, and Operations.
• Flag upcoming deadlines, overdue activities, dependencies, and launch-date risks.
• Schedule meetings, prepare agendas, capture notes and decisions, and follow up on open items.
• Prepare and circulate a concise weekly NPD status recap.

VENDOR & SAMPLE COORDINATION

• Handle day-to-day administrative communication with CMOs, vendors, and outside partners.
• Circulate approved specs, artwork, briefs, and date confirmations, and confirm receipt.
• Follow up on outstanding deliverables and log vendor responses and date changes for the responsible owner.
• Coordinate sample requests and track shipment status, receipt dates, and internal distribution.
• Maintain the internal sample inventory and coordinate outbound samples for photography, retail meetings, PR seeding, and internal reviews.

CROSS-FUNCTIONAL SUPPORT

• Track cross-functional handoffs and confirm receiving teams have what they need to begin their next step.
• Coordinate PR and marketing sample and information requests with the appropriate owners.
• Track brand deliverable deadlines against launch, retail, and promotional milestone dates.
• Maintain an organized record of development briefs, launch calendars, notes, and approved information.
• Support general NPD execution and administrative activities as assigned.

QUALIFICATIONS

• 2–4 years supporting new product development, brand, or marketing execution inside a consumer packaged goods company; beauty, personal care, or consumer health strongly preferred.
• Working fluency in the CPG new product development lifecycle — concept through launch — including CMO relationships, specs and formulas, sampling, artwork routing, and retail launch windows.
• Experience managing multiple concurrent deadlines in a lean, fast-moving environment.
• Proficiency in Excel, PowerPoint, and workflow tracking tools.
• Comfortable using AI tools, particularly Claude, to draft, summarize, and organize information.
• Professional written communication with internal teams and outside vendors.
• Strong follow-through, precision with dates and versions, and comfort with shifting priorities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

We’re looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders.

You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations.

You Will:

• Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders.
• Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams.
• Design and implement scalable processes that support the organisation’s rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX.
• Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution.
• Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking.
• Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and maximise efficiency.
• Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal and communication skills to maintain alignment and psychological safety within collaborative settings.
• Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all information management activities.
• Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are applied effectively to support delivery.
• Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset.

You Have:

• 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices.
• Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders toward shared goals.
• Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and evaluate technical dependencies and risks.
• A proven track record of leading successful projects from initiation through to completion, applying strong planning, prioritisation, and organisational skills throughout.
• The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred outcomes.
• Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound independent judgement — all while contributing positively as a collaborative team member.
• Excellent written and verbal communication skills in English, with the ability to present clearly to technical and non-technical audiences including executives and third-party vendors.
• Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain performance under pressure and amid evolving priorities.
• Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously while maintaining attention to detail and quality.
• Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but requires understanding of resource implications and organisational priorities.
• Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as standard for this sedentary role.
• A business-related degree or equivalent professional experience.
• Legal eligibility to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

BG Base Salary Pay Range

€38,500 - €47,250 EUR

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

We’re looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders.

You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations.

You Will:

• Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders.
• Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams.
• Design and implement scalable processes that support the organisation’s rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX.
• Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution.
• Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking.
• Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and maximise efficiency.
• Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal and communication skills to maintain alignment and psychological safety within collaborative settings.
• Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all information management activities.
• Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are applied effectively to support delivery.
• Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset.

You Have:

• 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices.
• Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders toward shared goals.
• Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and evaluate technical dependencies and risks.
• A proven track record of leading successful projects from initiation through to completion, applying strong planning, prioritisation, and organisational skills throughout.
• The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred outcomes.
• Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound independent judgement — all while contributing positively as a collaborative team member.
• Excellent written and verbal communication skills in English, with the ability to present clearly to technical and non-technical audiences including executives and third-party vendors.
• Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain performance under pressure and amid evolving priorities.
• Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously while maintaining attention to detail and quality.
• Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but requires understanding of resource implications and organisational priorities.
• Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as standard for this sedentary role.
• A business-related degree or equivalent professional experience.
• Legal eligibility to work in Bulgaria on an ongoing basis.
• Fluency in English is required.

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

BG Base Salary Pay Range

€38,500 - €47,250 EUR

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

The Future of Life Institute (FLI) is hiring a Special Projects Manager for the Communications Team. The Communications Team produces a high volume of design and digital work — websites, campaign microsites, event identities, reports and assets — for a global audience, often on fast timelines tied to policy moments. We work with a retained external studio that delivers design and development from briefs, supported by a small in-house team. You will be the person who makes that model work - driving diverse projects from initial scoping all the way to completion.

The Special Projects Manager will report directly to the Director of Communications.

Who we are

FLI educates and engages lawmakers, key stakeholders, and the general public about transformative technologies and their implications. We advocate for policies and approaches that mitigate catastrophic risks while advancing positive futures for humanity.

As Special Projects Manager, you will:

• Develop briefs: translate stakeholder requirements into clear, actionable creative and technical briefs, and push back constructively when asks are unclear, conflicting or unscoped.

• Oversee project performance and progress: work with internal and external stakeholders to define what success looks like for each project, integrate those goals into design and content strategies, and develop/execute comms projects that reflect them.

• Identify, onboard and manage agencies and contractors: i dentify the skill gaps required to make a project shine, then source and steer talent to fill those gaps through web development agencies or individual freelancers.

• Own quality assurance: define what “done” looks like — reviewing deliverables against brief, brand guidelines and accessibility standards (WCAG), running structured review rounds, and holding the final quality bar before anything ships.

• Product innovation: ideate and develop digital products to help achieve FLI’s mission and meet org objectives.

• Run special projects: deliver multi-month initiatives such as international creative contests end to end.

• Steward brand coherence: work with the website development agency to maintain our design system and keep high-volume output visually consistent.

Required experience and qualifications:

• Based in a timezone between West Coast, USA and the UK (UTC-8 to UTC+1).

• Proven ability to coordinate complex, multi-stakeholder projects — comfortable navigating competing priorities, securing alignment from senior colleagues, and turning messy input into clear direction.

• A track record of building or significantly improving delivery processes — intake, review, QA or approval workflows — not just operating within them.

• Project management experience across design, communications and/or digital/web projects, ideally including managing external agencies.

Required skills and qualities:

• Genuine interest in FLI’s mission and the issues we work on — able to represent our work credibly to agencies, judges, contest entrants and partners.

• Sharp quality instincts and the confidence to send things back when they’re not right (ideally provable with a portfolio of shipped work you’ve quality-assured).

• Calm under deadline pressure; comfortable saying no and offering alternatives.

Preferred qualifications, skills and qualities:

• Experience running participatory or multi-stakeholder projects — contests, awards, grant rounds, festivals or similar.

• Familiarity with website delivery: CMS platforms and enough technical literacy to triage issues and talk credibly with developers.

• Working knowledge of SEO and digital audience growth: technical and on-page fundamentals, analytics tools (e.g. GA4, Search Console), and how content and campaign decisions affect reach.

• Nonprofit, policy, advocacy or campaign experience.

$100,000 - $190,000 a year

Exact compensation will vary depending on experience and geography.

For US hires, additional benefits include: health insurance, 24+ days of PTO per year, paid parental leave, 401k matching in the US, a work from home allowance for the purchase of office supplies or equipment, and a professional development budget.

Exact benefits will depend on location.

Application Deadline: 2nd October 2026

Start Date: We’d like the chosen candidate to start as soon as possible after accepting an offer.

Application Process: Apply by uploading your resume, a portfolio of design products you have quality assured (if available), alongside a short answer to the following question(s):

• In 200 words or less, please describe the digital or communications project you are most proud of working on. What was the project and how were your contributions critical to its success.

• In 200 words or less, outline why are you interested in working at FLI in particular

Please apply via our website. Email applications are not accepted.

FLI aims to be an inclusive organization. We proactively seek job applications from candidates with diverse backgrounds. If you are passionate about FLI’s mission and think you have what it takes to be successful in this role even though you may not check all the boxes, please still apply. We would appreciate the opportunity to consider your application.

Questions may be directed to [email protected].

About the Future of Life Institute

Founded in 2014, FLI is an independent non-profit working to steer transformative technology towards benefiting life and away from extreme large-scale risks. Our work includes grantmaking, educational outreach, and policy engagement.

Our work has been featured widely, including in The Washington Post, Politico, Vox, Forbes, The Guardian, the BBC, The Economist and Wired.

Some of our achievements include:

• Superintelligence Statement, an open letter calling for a prohibition on the development of superintelligent AI until there is strong public buy-in and scientific consensus that it can be developed safely and controllably. The letter has been signed by more than 130,000 people, including Yoshua Bengio, Geoffrey Hinton, Steve Wozniak, Richard Branson, Steve Bannon, Prince Harry and Susan Rice.
• Superintelligence Imagined Creative Contest - From 180+ submissions, we selected 6 winning artworks that best illustrate the risks of advanced artificial intelligence.
• The Asilomar AI Principles, one of the earliest and most influential sets of AI governance principles.
• The Pro-Human AI Declaration, a document with five guidelines on how AI development must be centred on humanity first, created during a meeting of bipartisan civil society groups spanning faith, labour, and think tanks.
• How would a nuclear war between Russia and the US affect you personally?- A scientifically accurate simulation showing the consequences of nuclear war, with over 6 millions views and a feature in Time Magazine.

FLI is a largely virtual organization, with a team of approximately 40 distributed internationally, mostly in Europe and the US. We have four offices: Campbell in California, Brussels in Belgium, London in the UK, and Washington DC. We meet in person as a full team twice a year.

The Future of Life Institute (FLI) is hiring a Special Projects Manager for the Communications Team. The Communications Team produces a high volume of design and digital work — websites, campaign microsites, event identities, reports and assets — for a global audience, often on fast timelines tied to policy moments. We work with a retained external studio that delivers design and development from briefs, supported by a small in-house team. You will be the person who makes that model work - driving diverse projects from initial scoping all the way to completion.

The Special Projects Manager will report directly to the Director of Communications.

Who we are

FLI educates and engages lawmakers, key stakeholders, and the general public about transformative technologies and their implications. We advocate for policies and approaches that mitigate catastrophic risks while advancing positive futures for humanity.

As Special Projects Manager, you will:

• Develop briefs: translate stakeholder requirements into clear, actionable creative and technical briefs, and push back constructively when asks are unclear, conflicting or unscoped.

• Oversee project performance and progress: work with internal and external stakeholders to define what success looks like for each project, integrate those goals into design and content strategies, and develop/execute comms projects that reflect them.

• Identify, onboard and manage agencies and contractors: i dentify the skill gaps required to make a project shine, then source and steer talent to fill those gaps through web development agencies or individual freelancers.

• Own quality assurance: define what “done” looks like — reviewing deliverables against brief, brand guidelines and accessibility standards (WCAG), running structured review rounds, and holding the final quality bar before anything ships.

• Product innovation: ideate and develop digital products to help achieve FLI’s mission and meet org objectives.

• Run special projects: deliver multi-month initiatives such as international creative contests end to end.

• Steward brand coherence: work with the website development agency to maintain our design system and keep high-volume output visually consistent.

Required experience and qualifications:

• Based in a timezone between West Coast, USA and the UK (UTC-8 to UTC+1).

• Proven ability to coordinate complex, multi-stakeholder projects — comfortable navigating competing priorities, securing alignment from senior colleagues, and turning messy input into clear direction.

• A track record of building or significantly improving delivery processes — intake, review, QA or approval workflows — not just operating within them.

• Project management experience across design, communications and/or digital/web projects, ideally including managing external agencies.

Required skills and qualities:

• Genuine interest in FLI’s mission and the issues we work on — able to represent our work credibly to agencies, judges, contest entrants and partners.

• Sharp quality instincts and the confidence to send things back when they’re not right (ideally provable with a portfolio of shipped work you’ve quality-assured).

• Calm under deadline pressure; comfortable saying no and offering alternatives.

Preferred qualifications, skills and qualities:

• Experience running participatory or multi-stakeholder projects — contests, awards, grant rounds, festivals or similar.

• Familiarity with website delivery: CMS platforms and enough technical literacy to triage issues and talk credibly with developers.

• Working knowledge of SEO and digital audience growth: technical and on-page fundamentals, analytics tools (e.g. GA4, Search Console), and how content and campaign decisions affect reach.

• Nonprofit, policy, advocacy or campaign experience.

$100,000 - $190,000 a year

Exact compensation will vary depending on experience and geography.

For US hires, additional benefits include: health insurance, 24+ days of PTO per year, paid parental leave, 401k matching in the US, a work from home allowance for the purchase of office supplies or equipment, and a professional development budget.

Exact benefits will depend on location.

Application Deadline: 2nd October 2026

Start Date: We’d like the chosen candidate to start as soon as possible after accepting an offer.

Application Process: Apply by uploading your resume, a portfolio of design products you have quality assured (if available), alongside a short answer to the following question(s):

• In 200 words or less, please describe the digital or communications project you are most proud of working on. What was the project and how were your contributions critical to its success.

• In 200 words or less, outline why are you interested in working at FLI in particular

Please apply via our website. Email applications are not accepted.

FLI aims to be an inclusive organization. We proactively seek job applications from candidates with diverse backgrounds. If you are passionate about FLI’s mission and think you have what it takes to be successful in this role even though you may not check all the boxes, please still apply. We would appreciate the opportunity to consider your application.

Questions may be directed to [email protected].

About the Future of Life Institute

Founded in 2014, FLI is an independent non-profit working to steer transformative technology towards benefiting life and away from extreme large-scale risks. Our work includes grantmaking, educational outreach, and policy engagement.

Our work has been featured widely, including in The Washington Post, Politico, Vox, Forbes, The Guardian, the BBC, The Economist and Wired.

Some of our achievements include:

• Superintelligence Statement, an open letter calling for a prohibition on the development of superintelligent AI until there is strong public buy-in and scientific consensus that it can be developed safely and controllably. The letter has been signed by more than 130,000 people, including Yoshua Bengio, Geoffrey Hinton, Steve Wozniak, Richard Branson, Steve Bannon, Prince Harry and Susan Rice.
• Superintelligence Imagined Creative Contest - From 180+ submissions, we selected 6 winning artworks that best illustrate the risks of advanced artificial intelligence.
• The Asilomar AI Principles, one of the earliest and most influential sets of AI governance principles.
• The Pro-Human AI Declaration, a document with five guidelines on how AI development must be centred on humanity first, created during a meeting of bipartisan civil society groups spanning faith, labour, and think tanks.
• How would a nuclear war between Russia and the US affect you personally?- A scientifically accurate simulation showing the consequences of nuclear war, with over 6 millions views and a feature in Time Magazine.

FLI is a largely virtual organization, with a team of approximately 40 distributed internationally, mostly in Europe and the US. We have four offices: Campbell in California, Brussels in Belgium, London in the UK, and Washington DC. We meet in person as a full team twice a year.

Fractional Project Manager (Part-Time Consultant)

About the Opportunity

Voyage Advisory is seeking an experienced Fractional Project Manager to support a large enterprise client undergoing a significant organizational transformation initiative. This is a part-time consulting engagement for a highly accountable, self-directed project leader who can quickly assess project health, establish structure, drive execution, and help bring a challenged project back on track. This is a great opportunity for a self-employed consulting seeking remote 1099 work. The initial phase of this work is expected to be 10-15 hours per week for 3-4 months with the potential for extension.

The ideal candidate is not someone who requires extensive onboarding or day-to-day direction. Rather, they are a seasoned project professional who applies foundational project management principles, understands what needs to be done, proactively drives progress, escalates issues appropriately, and provides leadership with clear visibility into project status, risks, and decisions.

This role will work closely with senior leadership, Human Resources, talented Organizational Change Management (OCM) professionals, and external consulting partners to support employee training and change adoption initiatives impacting hundreds of employees. While this position is not responsible for developing change management strategy, the Project Manager must understand OCM principles and be able to effectively coordinate and execute OCM-related workstreams.Required Qualifications

• CAPM certification required.
• 8+ years of Project or Program Management experience.
• Demonstrated experience managing projects within large enterprise organizations (1,000+ employees).
• Proven success rescuing, stabilizing, or turning around projects that were behind schedule, off track, or at risk.
• Experience supporting organizational transformation, organizational redesign, or workforce change initiatives.
• Experience leading enterprise training initiatives involving 100+ employee populations.
• Occasional travel to East Coast client locations may be required for key meetings or project milestones.
• Ability to quickly onboard and become productive with minimal supervision.
• Experience working in fast-paced, high-visibility environments where discretion and professionalism are critical.
• Must be available during standard Eastern Time business hours.

Preferred Qualifications

• PMP certification.
• Consumer Packaged Goods (CPG) industry experience.
• Human Resources project experience.
• Organizational Change Management experience or certification.

What Success Looks Like

• Quickly establishes structure and accountability within a project environment that requires stabilization.
• Requires minimal onboarding and little day-to-day oversight.
• Provides leadership with consistent, transparent reporting and visibility.
• Proactively identifies and resolves risks before they become major issues.
• Successfully coordinates complex transformation and training initiatives across multiple stakeholder groups.
• Helps bring challenged projects back on track while improving overall execution discipline.
• Serves as a trusted partner to senior leaders by reducing the need for project oversight and follow-up.

Compensation and Location

This position is a 1099 contract position. Total compensation is negotiable.  The position is primarily remote with possible occasional travel to East Coast client locations.

About the Role

As a Project Associate, you’ll manage the processes that prepare contributors for AI, LLM, data collection, and relevance projects. You’ll build and maintain onboarding workflows, learning materials, and readiness reporting while evaluating contributor performance to ensure they are prepared to begin work.

You’ll partner with Recruiting, Trust & Safety, Delivery, and Program teams to ensure onboarding programs are ready for launch, aligned with project requirements, and continuously improved.

Your Impact

• Set up workflows, launch materials, and supporting content for new and expanding projects.
• Create and maintain clear enablement materials, including modules, FAQs, exercises, quizzes, and knowledge checks.
• Evaluate contributor qualifications and eligibility, maintain records, and manage access and task assignments within project tools.
• Respond to contributor questions and tickets related to onboarding and access, escalating issues when needed.
• Maintain trackers and dashboards, provide project updates, and flag inconsistencies or risks affecting contributor readiness.
• Analyze onboarding and performance issues, identify root causes, and develop targeted clarifications or refresher content.

Success in this role means contributors are prepared on time, project quality standards are met, and stakeholders have clear visibility into readiness and performance.

What You Bring

• 2–3 years of experience in a metric-driven environment such as operations, production, or a customer support/call center setting.
• Moderate to advanced Excel and Power BI or equivalent dashboarding experience, with the ability to build and maintain trackers and readiness reporting.
• Familiarity with AI concepts and terminology, including LLMs, prompting, annotation, and search relevance.
• Experience working with ticketing or contributor/crowd support platforms.
• Strong written and verbal English communication skills, with the ability to clearly explain policies and guidelines to diverse audiences.
• Flexibility to support changing program needs and work a night shift schedule.

Preferred

• Bachelor’s degree or equivalent work experience.
• Project Management, data analytics or process improvement.

Why You’ll Love Working Here

At Appen, we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest quality AI solutions for frontier models.

You’ll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You’ll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources, and development opportunities to continue to build your capability over time.

About Appen

Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azumo is looking for a Project Manager to lead software development projects and personalized technology initiatives from inception to delivery.

As a Project Manager, you will be a key player within our IT Delivery team, collaborating cross-functionally with both business and technical teams. You will bring structure, accountability, and technical credibility to every engagement, bridging the gap between engineering teams and stakeholders with clarity and confidence.

This is a hands-on, results-oriented role for someone who thrives on ownership, moves fast, and uses modern tools, including AI, to deliver better outcomes.

The position is FULLY REMOTE, based in Latin America.

Responsibilities:

Project Delivery

• Lead end-to-end planning, execution, and delivery of software development projects, ensuring alignment with business objectives, timelines, and budget constraints.
• Manage multiple concurrent projects simultaneously, maintaining quality and meeting deadlines across all engagements.
• Identify, assess, and proactively mitigate project risks and blockers, maintaining a live risk log and escalating issues with recommended solutions.
• Manage vendor and third-party relationships relevant to project delivery, including tracking SLAs and delivery commitments.

Agile Execution

• Apply Agile, Scrum, and Kanban methodologies to manage project workflows, maintain healthy backlogs, and ensure timely, iterative delivery of software solutions.
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives) ensuring actionable outcomes from each session.

Financial & Resources

• Own billing, time tracking, and budget management across projects, including forecasting and variance analysis.
• Plan and optimize resource allocation to ensure the right people are on the right tasks at the right time.

Team Leadership

• Lead and support cross-functional teams through performance coaching, clear communication, and structured problem-solving, fostering a high-accountability culture.

Reporting & Documentation

• Create and maintain comprehensive project documentation: timelines, risk registers, status reports, RACI matrices, and resource allocation plans.
• Communicate clear project updates, escalations, and strategic insights to senior management and stakeholders using structured reporting cadences.

AI- Powered Delivery

• Leverage AI tools, such as Claude, ChatGPT, Notion AI, and Jira automation, to improve delivery efficiency, generate status reports, assist in documentation drafting, and identify project risks proactively.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, or a related field.
• 5+ years of experience managing software development projects across the full SDLC.
• Strong leadership, organizational, and problem-solving skills with a bias for action.
• Hands-on experience with JIRA and Notion for project tracking and documentation.
• Demonstrated use of AI productivity tools (e.g., Claude, ChatGPT, Notion AI, Copilot) in a professional project delivery context.
• Ability to manage multiple projects simultaneously while consistently meeting deadlines.
• Professional English proficiency (C1/C2)
• Based in Latin America.

Nice to have:

• Previous experience as a Software Developer, Technical Lead, enables tighter collaboration with engineering teams and more accurate technical scoping.
• Hands-on familiarity with software development workflows: version control (Git), CI/CD pipelines, API concepts, or sprint-level technical reviews.
• Experience delivering AI, ML, or data-driven software projects, a meaningful advantage given Azumo’s specialization.
• Familiarity with prompt engineering applied to documentation, reporting, or team productivity workflows.

Company benefits include:

• Paid Time Off
• Mentored Career Development
• U.S. Holidays
• USD Remuneration
• Profit Sharing
• Maternity Coverage
• 100% Remote

Summary

The Wikimedia Foundation (WMF) is looking for an experienced Software Quality Manager to lead two teams who are providing testing & documentation services to multiple WMF engineering teams while fostering a culture where Software Quality & Documentation is everyone’s responsibility.

This role supports geographically distributed teams of 5-10 Test Engineers & 3 Technical Writers who are providing services that improve the quality of our software. They engage with multiple WMF teams in high-impact initiatives to provide technical documentation, automated test suites, and manual testing for the software that runs Wikipedia and its sister projects.

We’re committed to making knowledge available to everyone globally. This is an opportunity to do good while empowering the current and future generations of developers across the globe to build high-quality and well-documented software that scales with our mission.

Our team provides services that enable our staff & communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge.

The Wikimedia Foundation values diversity and recognizes that employees from a broad range of perspectives are essential to creating a knowledge source that benefits everyone. We are committed to inclusion, diversifying tech, and advocating for diversity in our employees, their experiences, and the people we serve.

You are responsible for:

• Collaborating with multiple teams and cross-functional stakeholders to align on testing and documentation needs while balancing project goals with technical requirements and team skill sets.
• Driving execution–ensuring SLAs are met, key performance metrics are being tracked, and work is being actively unblocked.
• Expanding and refining automated processes and supporting teams in adopting best practices that improve software quality and technical documentation
• Promoting a mindset of quality and documentation-first practices across the engineering teams.
• Oversee the design, implementation, and maintenance of automated test suites, manual testing practices and technical documentation.
• Ensuring both teams are engaged and productive, and understands the big picture of the different projects they contribute to and how their efforts contribute to it.
• Coaching your team, conducting performance reviews, providing career guidance, and building a professional and inclusive work culture.

Skills and Experience:

• Demonstrated engineering experience in a technical management or leadership role.
• Strong hands-on experience developing, designing, and reviewing software applications using languages such as Go, Python, PHP, or other object-oriented programming languages.
• Proven track record of managing a team that provides critical centralized services (such as quality assurance, technical documentation or technical program management) to various product teams.
• Experience managing the expectations of diverse teams with varying goals, ensuring that your service team prioritizes tasks effectively and delivers value across the organization.
• Excellent verbal and written communication skills in English, with the ability to articulate complex technical topics and solutions clearly and concisely.
• An established track record and prior success in working with a multicultural, remote and distributed high-performing team.

Qualities that are important to us:

• Alignment with our mission and values.
• Experience with open source development methodologies and open source community.
• Technical background in either manual and automated testing or technical documentation writing
• Strong ability to identify and implement strategies that improve testing and documentation practices, ensuring they scale with the organization’s needs.
• Excellent communication and follow-up skills. You’re actively engaged, and your team feels involved and well-informed about what’s happening in the team and broader organization.
• Experience with remote work and the level of engagement and communication it takes to build a geographically distributed team that is functional and healthy.
• Experience with large-scale, global developer ecosystems a nd platforms and managing the risks and opportunities associated with them.
• Resilience—we work on new and interesting problems in public and collaborative ways.
• Working together for outcomes, and being willing to change course.
• Passionate about developing people and platforms, with a focus on fostering a strong product-minded culture.

Additionally, we’d love it if you have:

• Knowledge of testing automation tools for E2E and Visual Regression
• Knowledge of documentation as code tools such as Markdown
• Experience in transitioning Test Engineers from manual testing towards automation
• Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises.
• Familiarity with MediaWiki.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501©(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries *. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 129,193 to US$ 202,962   with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:

US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. ( *citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

Azumo is looking for a Project Manager to lead software development projects and personalized technology initiatives from inception to delivery.

As a Project Manager, you will be a key player within our IT Delivery team, collaborating cross-functionally with both business and technical teams. You will bring structure, accountability, and technical credibility to every engagement, bridging the gap between engineering teams and stakeholders with clarity and confidence.

This is a hands-on, results-oriented role for someone who thrives on ownership, moves fast, and uses modern tools, including AI, to deliver better outcomes.

The position is FULLY REMOTE, based in Latin America.

Responsibilities:

Project Delivery

• Lead end-to-end planning, execution, and delivery of software development projects, ensuring alignment with business objectives, timelines, and budget constraints.
• Manage multiple concurrent projects simultaneously, maintaining quality and meeting deadlines across all engagements.
• Identify, assess, and proactively mitigate project risks and blockers, maintaining a live risk log and escalating issues with recommended solutions.
• Manage vendor and third-party relationships relevant to project delivery, including tracking SLAs and delivery commitments.

Agile Execution

• Apply Agile, Scrum, and Kanban methodologies to manage project workflows, maintain healthy backlogs, and ensure timely, iterative delivery of software solutions.
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives) ensuring actionable outcomes from each session.

Financial & Resources

• Own billing, time tracking, and budget management across projects, including forecasting and variance analysis.
• Plan and optimize resource allocation to ensure the right people are on the right tasks at the right time.

Team Leadership

• Lead and support cross-functional teams through performance coaching, clear communication, and structured problem-solving, fostering a high-accountability culture.

Reporting & Documentation

• Create and maintain comprehensive project documentation: timelines, risk registers, status reports, RACI matrices, and resource allocation plans.
• Communicate clear project updates, escalations, and strategic insights to senior management and stakeholders using structured reporting cadences.

AI- Powered Delivery

• Leverage AI tools, such as Claude, ChatGPT, Notion AI, and Jira automation, to improve delivery efficiency, generate status reports, assist in documentation drafting, and identify project risks proactively.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, or a related field.
• 5+ years of experience managing software development projects across the full SDLC.
• Strong leadership, organizational, and problem-solving skills with a bias for action.
• Hands-on experience with JIRA and Notion for project tracking and documentation.
• Demonstrated use of AI productivity tools (e.g., Claude, ChatGPT, Notion AI, Copilot) in a professional project delivery context.
• Ability to manage multiple projects simultaneously while consistently meeting deadlines.
• Professional English proficiency (C1/C2)
• Based in Latin America.

Nice to have:

• Previous experience as a Software Developer, Technical Lead, enables tighter collaboration with engineering teams and more accurate technical scoping.
• Hands-on familiarity with software development workflows: version control (Git), CI/CD pipelines, API concepts, or sprint-level technical reviews.
• Experience delivering AI, ML, or data-driven software projects, a meaningful advantage given Azumo’s specialization.
• Familiarity with prompt engineering applied to documentation, reporting, or team productivity workflows.

Company benefits include:

• Paid Time Off
• Mentored Career Development
• U.S. Holidays
• USD Remuneration
• Profit Sharing
• Maternity Coverage
• 100% Remote

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

This is a highly client-facing role. You will operate as a Program Manager for data and AI programs, accountable for both execution and client outcomes. You will be the “one hand to shake” — orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.

Core Responsibilities

• Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
• Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
• Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
• Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
• Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
• Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
• Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
• Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
• Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
• Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Core Requirements

• Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
• 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
• Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
• Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
• Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
• Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
• Experience leading remote, multi-geo teams.
• Bachelor’s degree in IT or a related technical field.
• PMP and CSM certifications are strongly preferred.
• Willingness to travel up to 50% per month (10 of 20 business days) when required by our clients

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

This is a highly client-facing role. You will operate as a hybrid Engagement Lead + delivery leader for data and AI programs, accountable for both execution and client outcomes. You will be the “one hand to shake”, orchestrating multi-geo phData teams and partners; and ensuring technical delivery translates into measurable business impact.

Core Responsibilities

• Lead, and be accountable for the success of complex data and AI programs, serving as primary point of contact for client sponsors and partners.
• Partner closely with technical delivery leads and execution teams to drive success and measurable client outcomes.
• Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, and risk across multi-geo teams.
• Own and actively manage scope across all parties involved. Own engagement financials (budget, burn, margins, forecasting), early risk/variance management using delivery metrics (e.g., burn, velocity, adoption, value realization), associated communication, and change control as necessary.
• Build strong, trust-based relationships with senior clients, partners, and technology stakeholders.
• Navigate ambiguity, conflicting priorities, and tough trade-offs with calm, data-informed recommendations.
• Coordinate effectively with ecosystem partners (e.g., Snowflake, ISVs) to align roadmaps, funding, and delivery.
• Shape a healthy, inclusive delivery culture by setting sustainable operating rhythms and coaching PMs/Delivery Leads/consultants.
• Contribute to the ongoing iteration and refinement of existing phData processes and methodologies.

Qualifications

• Executive-facing client leadership: Track record working directly with executive stakeholders; excellent written and verbal communication, including concise status and executive storytelling.
• Consulting & engagement leadership: Significant consulting experience leading complex technology programs and owning delivery outcomes.
• Program/delivery management: Deep experience with multi-workstream initiatives (ideally data platforms, analytics, cloud, AI/ML) and strong command of Agile/iterative delivery.
• Commercial & financial ownership: Experience managing budget, margin, and commercial risk on services engagements and comfort discussing trade-offs with internal and client leaders.
• Domain alignment: Familiarity with modern data stacks (e.g., Snowflake, AWS/Azure/GCP, modern BI, ML platforms), including risks and trade-offs.
• Foundational: Prior experience leading remote, multi-geo teams strongly preferred; Bachelor’s degree or equivalent experience in a relevant field.

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

This is a highly client-facing role. You will operate as a hybrid Engagement Lead + delivery leader for data and AI programs, accountable for both execution and client outcomes. You will be the “one hand to shake”, orchestrating multi-geo phData teams and partners; and ensuring technical delivery translates into measurable business impact.

Core Responsibilities

• Lead, and be accountable for the success of complex data and AI programs, serving as primary point of contact for client sponsors and partners.
• Partner closely with technical delivery leads and execution teams to drive success and measurable client outcomes.
• Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, and risk across multi-geo teams.
• Own and actively manage scope across all parties involved. Own engagement financials (budget, burn, margins, forecasting), early risk/variance management using delivery metrics (e.g., burn, velocity, adoption, value realization), associated communication, and change control as necessary.
• Build strong, trust-based relationships with senior clients, partners, and technology stakeholders.
• Navigate ambiguity, conflicting priorities, and tough trade-offs with calm, data-informed recommendations.
• Coordinate effectively with ecosystem partners (e.g., Snowflake, ISVs) to align roadmaps, funding, and delivery.
• Shape a healthy, inclusive delivery culture by setting sustainable operating rhythms and coaching PMs/Delivery Leads/consultants.
• Contribute to the ongoing iteration and refinement of existing phData processes and methodologies.

Qualifications

• Executive-facing client leadership: Track record working directly with executive stakeholders; excellent written and verbal communication, including concise status and executive storytelling.
• Consulting & engagement leadership: Significant consulting experience leading complex technology programs and owning delivery outcomes.
• Program/delivery management: Deep experience with multi-workstream initiatives (ideally data platforms, analytics, cloud, AI/ML) and strong command of Agile/iterative delivery.
• Commercial & financial ownership: Experience managing budget, margin, and commercial risk on services engagements and comfort discussing trade-offs with internal and client leaders.
• Domain alignment: Familiarity with modern data stacks (e.g., Snowflake, AWS/Azure/GCP, modern BI, ML platforms), including risks and trade-offs.
• Foundational: Prior experience leading remote, multi-geo teams strongly preferred; Bachelor’s degree or equivalent experience in a relevant field.
• Willingness to travel up to 50% per month (10 of 20 business days) when required by our clients

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team? As a Senior Project Manager at Massive Rocket, you’ll lead the delivery of complex, high-value client engagements across multiple workstreams. You’ll be the senior delivery lead for your accounts, responsible for client satisfaction, commercial performance, delivery quality, and team development.

You’ll translate client objectives into structured, measurable programmes, establish strong governance, and bring clarity across teams, dependencies, risks, timelines, and budgets. Working with senior client stakeholders and globally distributed delivery teams, you’ll ensure programmes are delivered on time, on budget, and to the highest standard.

This role combines senior client leadership, programme delivery, commercial ownership, and people development, making it ideal for an experienced Project Manager ready to take greater ownership of complex client engagements.

What will you do?

• Own delivery across complex, multi-workstream client engagements, managing timelines, dependencies, risks, quality, and overall programme health
• Act as the primary delivery contact for clients, building trusted relationships with senior stakeholders and ensuring alignment to business objectives
• Establish governance frameworks, delivery cadences, RAID management, and reporting to keep programmes predictable and on track
• Own account P&L, including budget forecasting, margin management, revenue recognition, and change requests
• Lead and coordinate globally distributed delivery teams, setting clear expectations and driving accountability across workstreams
• Coach and develop Project Managers and junior team members, helping raise delivery standards across the wider team
• Lead delivery input into RFPs, proposals, and pitches while identifying opportunities to support account growth
• Use AI tools, dashboards, and project data to improve reporting, delivery efficiency, and decision-making
• Continuously improve Massive Rocket’s delivery processes, tools, governance, and ways of working

What Makes You a Great Fit

• 5–8 years of Project or Programme Management experience, with clear progression and experience leading complex, high-value client engagements
• Proven ability to manage multiple workstreams, cross-team dependencies, risks, and senior stakeholders within complex delivery environments
• Strong commercial and P&L experience, including budget forecasting, margin management, revenue recognition, and scope/change management
• Excellent client leadership skills, with confidence managing senior stakeholders and navigating complex organisational dynamics
• Experience leading and developing delivery teams, including globally distributed teams across multiple time zones
• Strong governance, risk management, planning, reporting, and quality management skills
• Experience contributing to RFPs, proposals, pitches, and account growth initiatives
• Comfortable using AI tools and data to automate reporting, improve visibility, and drive better delivery decisions
• Experience working in a fast-paced agency, consultancy, Martech, or technology environment
• English proficiency at C1 level

Desirable

• Experience managing significant client accounts within a digital agency or Martech consultancy
• Deep understanding of CRM, Braze, Snowflake, and data-driven delivery
• Braze certification or strong platform knowledge
• MSP Practitioner, PgMP, or equivalent programme-level certification

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team? As a Senior Project Manager at Massive Rocket, you’ll lead the delivery of complex, high-value client engagements across multiple workstreams. You’ll be the senior delivery lead for your accounts, responsible for client satisfaction, commercial performance, delivery quality, and team development.

You’ll translate client objectives into structured, measurable programmes, establish strong governance, and bring clarity across teams, dependencies, risks, timelines, and budgets. Working with senior client stakeholders and globally distributed delivery teams, you’ll ensure programmes are delivered on time, on budget, and to the highest standard.

This role combines senior client leadership, programme delivery, commercial ownership, and people development, making it ideal for an experienced Project Manager ready to take greater ownership of complex client engagements.

What will you do?

• Own delivery across complex, multi-workstream client engagements, managing timelines, dependencies, risks, quality, and overall programme health
• Act as the primary delivery contact for clients, building trusted relationships with senior stakeholders and ensuring alignment to business objectives
• Establish governance frameworks, delivery cadences, RAID management, and reporting to keep programmes predictable and on track
• Own account P&L, including budget forecasting, margin management, revenue recognition, and change requests
• Lead and coordinate globally distributed delivery teams, setting clear expectations and driving accountability across workstreams
• Coach and develop Project Managers and junior team members, helping raise delivery standards across the wider team
• Lead delivery input into RFPs, proposals, and pitches while identifying opportunities to support account growth
• Use AI tools, dashboards, and project data to improve reporting, delivery efficiency, and decision-making
• Continuously improve Massive Rocket’s delivery processes, tools, governance, and ways of working

What Makes You a Great Fit

• 5–8 years of Project or Programme Management experience, with clear progression and experience leading complex, high-value client engagements
• Proven ability to manage multiple workstreams, cross-team dependencies, risks, and senior stakeholders within complex delivery environments
• Strong commercial and P&L experience, including budget forecasting, margin management, revenue recognition, and scope/change management
• Excellent client leadership skills, with confidence managing senior stakeholders and navigating complex organisational dynamics
• Experience leading and developing delivery teams, including globally distributed teams across multiple time zones
• Strong governance, risk management, planning, reporting, and quality management skills
• Experience contributing to RFPs, proposals, pitches, and account growth initiatives
• Comfortable using AI tools and data to automate reporting, improve visibility, and drive better delivery decisions
• Experience working in a fast-paced agency, consultancy, Martech, or technology environment
• English proficiency at C1 level

Desirable

• Experience managing significant client accounts within a digital agency or Martech consultancy
• Deep understanding of CRM, Braze, Snowflake, and data-driven delivery
• Braze certification or strong platform knowledge
• MSP Practitioner, PgMP, or equivalent programme-level certification

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Headquarters: Brazil
URL: http://lawnstarter.com

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all outdoor home services - pest control, pool cleaning, window cleaning, and more.

About Engineering at LawnStarter

Our engineering team builds the platform that connects hundreds of thousands of homeowners with over 70,000 active service pros. We operate three brands (LawnStarter, Lawn Love, HomeGnome) on shared infrastructure, and we're profitable and growing. Engineering here is fast - we ship constantly, we own our systems end-to-end, and we don't tolerate "not my problem." We have strong processes and existing engineering managers, so you're not building from scratch. You're raising the bar.

The Role

We're growing, and that means adding engineering leadership capacity to support new initiatives. You'll lead cross-functional delivery teams of 4-5 engineers, reporting to our Head of Engineering. Your job is to make sure your team ships reliably, grows professionally, and doesn't become a bottleneck as LawnStarter scales into new service verticals.

This is a people-first role. If your identity as an EM is primarily technical - if you'd rather review architecture than develop an underperformer - this isn't the right fit. If you're the manager who knows what every person on your team needs to grow, who handles conflict directly, and who can articulate team performance in metrics, keep reading.

What makes this role different:

- You'll own both delivery AND people outcomes - neither can be delegated

- Distributed team across time zones, so async leadership and written communication matter as much as meetings

- We move fast and actually ship - you'll feel the difference between a team that's humming and one that's stuck

- AI-forward is not a buzzword here - we expect you to lead your team on how to use it, not just follow along

What You'll Own

- People development: Concrete growth plans for every IC on your team - not just the struggling ones. You know where each person is going and what it takes to get there.

- Delivery: Your team ships on cadence with predictable quality. You surface risk early, manage scope, and don't miss commitments without warning.

- Team health: Conflict gets addressed directly. Underperformers are managed with a clear process. Top performers are protected and developed.

- Cross-functional partnership: You're the interface between your team and Product, Design, and other engineering teams. Decisions get made, not stalled.

- Technical direction: Close enough to the work to weigh in on system design and catch architectural risks. Not so close that you're in the weeds instead of removing blockers.

- AI adoption: You're actively introducing AI tools and workflows into how your team operates - code review, documentation, sprint planning, debugging. You set the pace, not follow it.

Problems to Solve

Building people leadership depth as the team scales

LawnStarter is expanding into new service verticals quickly. That means new headcount, new complexity, and more pressure on EMs to develop the next generation of senior engineers and tech leads - not just ship features. We need an EM who's done this before, not one who's figuring it out.

Managing distributed teams without losing culture or accountability

Our engineering team spans multiple time zones and countries. Async communication, remote 1:1s, and distributed sprint ceremonies are the norm - not a workaround. An EM who needs daily in-person proximity to lead effectively won't thrive here.

Turning delivery consistency into a competitive advantage

We have product-market fit and real momentum. The constraint now is shipping reliably enough to compound on that momentum. Your team's velocity and predictability directly affects LawnStarter's ability to launch new services and capture market share.

Orchestrating cross-functional delivery from roadmap to release

An EM here is the connective tissue between Product, Design, and specialist functions - quality engineering, architecture, and security - from estimation through delivery. The hard part isn't running any one of those conversations well; it's running all of them in parallel without becoming the bottleneck they route through. We need an EM who can hold business value and technical soundness in view at once and make the tradeoff calls - not one who stalls when Product wants speed, Security wants rigor, and Architecture wants the durable answer.

Turning AI adoption into throughput without sacrificing craftsmanship

We're not experimenting with AI on the margins. Claude Code, spec-driven development, and AI-assisted review are becoming default workflows here - and we track adoption seriously. We need an EM who can turn "the team uses AI" into measurable throughput without letting quality slip, with real opinions about where AI helps and where it quietly creates debt.

What Success Looks Like (Year 1)

- Every engineer on your team has a documented growth plan within 60 days - and you can speak to it from memory

- Your team ships its committed scope on cadence within 90 days

- Zero surprise departures - you know your retention risks and are actively working them

- Underperformance is addressed directly and documented, not deferred

- The Head of Engineering trusts your team's commitments because you've proven they're reliable

- Your team is visibly more AI-enabled than when you joined - new tools adopted, old manual tasks automated, engineers unblocked faster

Requirements

Who You Are

Deeply AI-integrated, not just AI-aware. You've gone well past "I use ChatGPT to write emails." Your engineers expect you to bring new AI workflows to the team - you've used Claude to accelerate code review, built prompts that help engineers write sharper tickets, or led your team's adoption of Copilot in the development workflow. When you see a task eating team time, your first instinct is to figure out if AI can handle it. You're actively experimenting, sharing what works, and setting the pace on AI adoption for your team - not following someone else's lead. This is unlikely to be a good fit if your AI usage stops at occasional prompting, if you're still evaluating whether the tools are worth the learning curve, or if you'd describe yourself as "AI-curious" rather than AI-native.

A people developer, not just a delivery manager. You can give concrete examples of career growth plans you've built, hard conversations you've had, and underperformers you've managed through a structured process. You spend your 1:1 time on people, not status updates. This is unlikely to be a good fit if your management examples are mostly about process improvements or shipping milestones - or if you tend to blame team outcomes on the engineers rather than the environment you built.

Remote-native. You've led full-remote teams before - not just as a workaround during COVID, but as a default. You know how to build trust without shared physical space, how to run async decision-making, and how to keep distributed engineers from feeling isolated. This is unlikely to be a good fit if you haven't managed a fully remote team in a leadership position, or if you feel like remote work is harder than in-person management.

Direct in conflict. When there's tension on the team - between engineers, between engineering and product, between a team member's performance and what's expected - you address it directly and quickly. You don't let it simmer. This is unlikely to be a good fit if you've left roles or situations because of unresolved conflict, or if your conflict resolution examples are mostly about "creating space for dialogue" without resolution.

Data-driven about people and delivery. You can articulate your team's performance in metrics - not just vibes. You track velocity, retention risk, and IC growth, and you use that data to make decisions. This is unlikely to be a good fit if your answers to performance questions are mostly common-sense observations without examples tied to specific numbers or outcomes.

Technically credible. You stay close enough to the code to earn your engineers' respect - code reviews, architectural input, helping debug under pressure. You don't need to be the best engineer in the room, but your team needs to believe you understand what they're doing. This is unlikely to be a good fit if you've fully transitioned to pure management and haven't touched technical work in years.

A delegator, not a bottleneck. Your job is to build a team that makes good decisions without you - not to be the person all decisions flow through. You coach engineers toward answers rather than providing them. When you go hands-on, it's deliberate and time-bounded, not a default. This is unlikely to be a good fit if your instinct when a team struggles is to take over, if you find yourself becoming the access point for all requests, or if your team's output goes down when you're unavailable.

This Role Is NOT

- A pure technical architect role. The team has senior engineers. Your job is to make sure they're effective and growing, not to be the smartest person in every technical conversation.

- A process manager. We have processes. Your job isn't to document them better - it's to lead the people running them and improve outcomes.

- A stepping stone. We're looking for someone committed to people leadership as their primary craft - not someone who's considering moving back to IC or is ambivalent about managing people vs. building systems.

- A reactive firefighter. We want someone who surfaces risk early and manages it proactively - not someone who thrives in chaos and sees every crisis as a badge of honor.

- An AI skeptic in a leadership seat. We expect our engineering leaders to actively drive AI adoption on their teams, not wait to be convinced.

Benefits

- Rate: $120,000-$140,000 USD annually (contractor), depending on experience

- Location: Fully remote - this role is built for remote-first leaders

- Flexibility: Structured work hours with reasonable flexibility for life

LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

To apply: https://weworkremotely.com/remote-jobs/lawnstarter-software-engineering-manager-5