The Role We’re hiring several freelance strategists—one Senior Strategist and two Strategy Leads—to support B2B marketing work for a fast-moving technology client across multiple lines of business and campaign workstreams....

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale....

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale....

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.

What you bring

• Solid knowledge of payroll best practices and local compliance requirements.
• Strong proficiency with Excel and Google Sheets.
• An analytical mindset with problem-solving skills and strong attention to detail.
• Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities.
• A proactive attitude, always looking for ways to streamline and optimize workflows.
• experience working with payroll for Brazil and Colombia
• Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus.
• Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
• You write and speak fluent English

Key Responsibilities

• Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
• Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
• Manage the Zendesk ticket queue, providing timely and professional responses.
• Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
• Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
• Continuously improve payroll processes and keep up to date with internal payroll projects and updates
• Ensure full data integrity across all payroll systems and processes

Practicals

• You’ll report to: Payroll Operations Manager Latam
• Team: Operations - Payroll
• Location: You can fulfill this role from any location
• Start date: As soon as possible

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with future manager
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check
7. (async) Offer

#LI-DNP

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$26,650—$58,500 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

• Extensive experience in regional / global payroll operations specifically in Australia/ New Zealand
• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• You are passionate about managing people, and you don’t micromanage your reports.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• It’s not required to have experience working remotely, but is considered a plus.
• You write and speak fluent English.

Key Responsibilities

• The Payroll team will report to you and you will provide them with guidance and mentorship.
  • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
• Serve as a point of contact between internal and external stakeholders on all payroll related matters.
• Lead the Payroll team, unblock and support them.
• Be up to date with various international payroll laws / regulations.
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Manages existing relationships with payroll, accounting and payroll service providers.
• Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

• You’ll report to: Senior Manager, Payroll Operations
• Team: Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members
3. Interview with future manager
4. Interview with Senior Director, Payroll Operations
5. Bar Raiser Interview
6. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$45,000—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Headquarters:

Summary

We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.

The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.

General Information (About the Client)

Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.

They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.

Tasks and Deliverables

SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.

Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.

Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.

PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.

Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.

Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.

Required Experience

SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.

GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.

Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).

Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.

Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.

To apply: https://weworkremotely.com/remote-jobs/toptal-senior-security-compliance-consultant-soc-2-grc-specialist

Description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Cyber Security Analyst to join one of our clients’ teams. If you’re looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are seeking an enthusiastic and motivated individual to provide Managed Cyber Security Services to our valued customers. As a key member of the Optimization Engineering & Analytics team, you will be part of an integral and group that is dedicated to protecting system resources from cyber-attacks and other online threats that could have devastating consequences for millions of end users.

Successful candidates will demonstrate foundational Network Security and System Administration with advanced understanding across Endpoint Protection, Threat and Vulnerability Management, Security Automation, and Security Analysis.

Requirements

KEY RESPONSIBILITIES:

• Provide client-facing support of our managed security services, including adherence and development of processes and operational frameworks.

• Ability to work assigned shift, covering alternate shifts as needed.

• Analyze, escalate, and assist in the remediation of critical information security incidents.

• Assist with the integration, deployment, on-boarding and management of endpoint defense and attack surface managed customers.

• Perform real-time alert monitoring and analyze security event data from network and endpoint environments, peer analysts, customer platforms, and other data sources.

• Provide Incident Response (IR) support and assist customers remediation guidance.

• Review procedures relating to Cyber threat intelligence, monitoring, incident response, attack surface reduction, and design automated actions to accelerate the triage, validation, eradication, and remediation of security incidents.

• Leverage expertise in leading security operations tools and industry standard scripting languages to effectively write playbooks in security orchestration, automation, and response.

• Collaborate with team members to create, maintain, and manage a library of automated playbooks for common information security threats and customize these plans for client specific environments.

• Actively identify areas of improvement within the processes of the Security Operations Center and Cyber Incident Response with the goal of decreasing response times, increasing effectiveness, eliminating waste, and streamlining security operations.

• Integrate new security platform functionality with existing systems and automated processes as threats and controls evolve.

• Create well documented and clearly articulated code/ scripts, process, and service documentation.

• Perform health checks and optimization activities on client security technologies or systems.

• Determine information security risk and facilitate remediation actions of identified vulnerabilities and security risk across the enterprise.

• Other, as needed.

MINIMUM QUALIFICATIONS

• 4+ years of IT experience.

• 3+ years of Cyber Security experience.

• Advanced operating systems experience, in 2 or more of the following, Microsoft, MacOS, Linux.

• General network security and troubleshooting knowledge.

• Foundational scripting knowledge preferred in any of the following: PowerShell, Python, Bash.

• In-depth knowledge of TCP/IP, UDP, DNS, FTP, SSH, SSL/TLS, and HTTP Protocols, network analysis, and network/security applications.

• Good knowledge of common malware threats and attack methodologies.

• Passionate about emerging threats and security tools/technologies.

• Malware and Threat analysis.

• Incident Management.

• Able to work under general to minimal supervision.

PREFERRED QUALIFICATIONS

• 3+ years of experience with endpoint security tools (Trellix ePO, Trellix ENS, Trellix EDR, Trellix HX, CrowdStrike, Microsoft Defender, Microsoft ATP, SentinelOne).

• 3+ years managing security endpoints.

• 3+ years of experience with SIEM management and tuning in one or more of the following: LogScale formerly Humio, Splunk, Trellix Helix, Trellix ESM, Azure Sentinel, Elastic SIEM, Chronical, or Devo.

• Experience with Windows patch management tools (Automox, SCCM, SolarWinds, GFI Languard, etc.) a plus.

• Experience creating detection rules in a one ore more SIEM technologies

• Certifications a plus: CEH, CRISC, CISA, CGEIT, CISSP, CIPP, GMON, GHIA, GCIH.

• Bachelor’s Degree (Math, CS, and Engineering), preferred.

• Excellent knowledge of security methodologies, processes (i.e., Cyber Kill Chain/Diamond Models, and the MITRE ATT&CK framework).

Company Description

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Due to our continued growth, we are hiring for a AI Engineering Intern to join M3 USA.

Job Description

Build and ship

• Own a project end to end: understand the problem, build a working version, get it in front of users, improve it based on what they say.

• Write code that other people can read and maintain. AI-generated or not, it carries your name.

• Demo your work regularly to the product and engineering team, as well as to the business teams who requested it.

Work with the businesses

• Talk to the people whose jobs your tool touches. Watch how they actually work rather than taking a feature request at face value.

• Translate what you hear into something you can build this week, not next quarter.

AI-augmented development

• Use agentic AI tools (such as Claude Code) as your default workflow.

• Develop judgment about where these tools help and where they quietly produce garbage. Bring that back to the engineering team.

• Try new tools as they ship and tell us what you found, including the failures.

Qualifications

Required

• Actively pursuing or recently obtained a degree in Computer Science or a related field.

• Hands-on use of at least one AI coding agent to build something, whether a class project, a side project, or a hackathon entry.

• Working knowledge of a programming language: Python, TypeScript, or similar.

• Comfort in a terminal. You should not need a GUI for git.

• Ability to pick up unfamiliar tools by reading docs and trying things.

Preferred

• Web development experience (HTML, CSS, JavaScript, and any modern framework).

• Knowledge of how LLMs work under the hood, not only how to prompt them.

• Anything you have built that other people used, even briefly.

Additional Information

*M3 reserves the right to change this job description to meet the business needs of the organization

#LI-MM1

#LI-Remote

Scale Tech, a software development agency based in Vilnius, is hiring for their client — a fast-growing company, serving clients in the identity verification and compliance space.

Working method: Fully remote.

Contract term: 4–6 months (b2b)

Hiring process: One interview with the Development Team Lead.

Hourly rate: 30–40 EUR/hour, depending on relevant experience.

What you’ll do:

• Develop and improve backend logic for the verification product together with the team
• Contribute to architecture decisions, building a reliable and scalable system
• Write clean, testable, reusable code
• Work against a clear roadmap and acceptance criteria, owning your area independently

What makes you a great fit:

• 3+ years of hands-on experience with .NET / .NET Core
• Comfortable working independently with minimal oversight
• Good English and Lithuanian skills
• Open-minded, collaborative approach

Bonus points:

• Experience with Azure Cloud, Kubernetes
• Experience with microservices / event-driven architectur

What’s offered:

• Fully remote work
• Clear roadmap and acceptance criteria — minimal micromanagement
• Real product impact on an identity verification / compliance platform

€30 - €40 an hour

Interested? Reach out with your CV or LinkedIn profile and we’ll get back to you with more details.

Headquarters: Tampa, Florida
URL: https://koast.ai

Head of Product | Contract, 20 hrs/week to start, growing into full-time | Remote (US overlapping hours) | Reports to the CEO

The short version

Koast is the AI operating layer for teams that run Meta ads at volume. Agencies, in-house media buying teams, and enterprise buyers managing 10+ ad accounts and launching 50+ ads a week use Koast to launch faster, automate optimizations off real attribution data, and see every account from one hub. The Koast Agent is the next layer: an AI that reads the account, spots what matters, and acts inside guardrails.

We are a small team shipping fast. The product is live, customers are paying, a Whop partnership just onboarded a wave of new users, and the Agent build is underway. What we do not have is one person who owns the product end to end: what gets built, why, in what order, and whether it actually landed.

That is this role. It starts at 20 hours a week on contract. If you are the right person, it becomes the full-time product seat at Koast.

What you will own

Discovery that finds the real problem. You will sit in on enterprise sales calls and onboarding sessions, run discovery with agencies and media buying teams, and figure out what they are actually trying to get done versus what they say they want. Every feature request gets mapped to a job: launching smoother, getting their team in, getting tasks done, keeping users active and growing spend inside Koast. If it does not serve a job, it does not get built.

Specs that engineering can execute without a meeting. We run a lean engineering team plus an AI-assisted dev pipeline. That only works when the ticket is unambiguous. You will write PRDs and Shortcut tickets that define the behavior, the edge cases, the data dependencies (Meta API limits, Hyros and Cometly attribution feeds, Whop account provisioning), and the acceptance criteria. If an engineer or an agent has to guess, the spec was not done.

The queue, and what is missing from it. You own the Up Next column. You will keep engineering fed so they are never blocked, and you will keep a standing view of what is discussed in Slack, support, and QA that does not yet have a ticket. Gaps are your problem before they become customer problems.

Evidence over opinion. PostHog, Intercom, session replays, rage clicks, support threads. You will run the user-behavior audit, know where people drop off in launching, and bring numbers to every prioritization argument, including the ones with the CEO.

Delivery from spec to shipped. Governance, milestones, release notes, and the customer conversation after it ships. When something breaks or slips, you are the one who says so early, not the one who explains it after.

Technical judgement in a non-deterministic product. The Koast Agent makes decisions off data that is noisy, seasonal, and shaped by Meta's learning phase. You will make product calls that respect that: what the Agent is allowed to do, what it must never do, how we measure whether an automated action was correct. Guardrails are infrastructure here, not UI. You need to understand why.

What you will do week to week

• Run discovery sessions with prospects and customers and turn them into scoped, execution-ready PRDs.
• Surface technical risk early: undocumented API behavior, missing data, an assumption that will not survive a real ad account.
• Write and groom Shortcut tickets with enough detail for an engineer or Claude Code to ship without a follow-up question.
• Partner with engineering on feasibility, sequencing, and cutting scope to what ships this week.
• Own success metrics per feature and report on them after launch, not before.
• Be the customer's point of contact through onboarding and rollout for enterprise accounts.
• Write the updates: one version for the CEO, one for the customer, one for the engineer. Each one short.
• Say "we should not build this" when the data says so.

What sets you apart

• You have run Meta ads or sat close enough to a media buyer to know what a 2am budget change feels like. You know what Advantage+ does to a structure, why learning phase resets matter, and why "just pause the losers" is a bad automation.
• You have shipped B2B software end to end in a small team. Not managed it from a distance. Shipped it.
• You have worked on or with AI or ML products where the output is not deterministic and you had to define what "correct" means.
• Senior engineers take you seriously because you read the API docs before the meeting.
• You write tightly. Your PRDs are shorter than everyone else's and clearer.
• You are comfortable being the only product person in the room and the one who gets blamed when the roadmap is wrong.

Requirements

• 4+ years in product management on B2B SaaS, with full-lifecycle ownership from discovery through iteration.
• Hands-on familiarity with Meta Ads Manager and the Marketing API. Agency or performance marketing background strongly preferred.
• Strong technical fluency: you can read an API response, reason about data models, and understand why a rate limit changes the feature design.
• Experience working with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus.
• Experience writing specs consumed by AI coding agents is a plus. Willingness to learn it is required.
• Comfortable in Shortcut, PostHog, Intercom, Slack, and Notion, or able to get there in a week.
• Available 20 hours a week during US business hours, with the intent to go full-time.

How You Work

Small team, high trust, no theater. Decisions are made with numbers, written down, and revisited when the numbers change. These are the values we run on. If they sound like you, you will fit right in.

• Mastery. "Good enough" is where you start, not where you stop. You keep sharpening the craft: tighter specs, sharper questions, cleaner calls.
• Push the Boundaries. You take on the ambitious version of the problem. Autonomous media buying does not exist yet at the level we are building it. You want to be the one who defines it.
• Embrace the Challenge. When a launch flow breaks for a customer at 9pm, you are in the thread, not waiting for the morning standup.
• Responsibility. You own your commitments. If a date slips, everyone hears it from you first, with a new date attached.
• Dedication. You dive into the hard, unglamorous problems (data gaps, undocumented API behavior, edge cases nobody wants to spec) and iterate until they are solved.
• Collaboration. You write clearly, share what you learn, and make engineers, sales, and customers smarter for having worked with you.

Why Koast

• Early-stage impact. You will be the first product seat. The roadmap, the spec standard, and the way this company decides what to build are yours to define.
• AI and ads at scale. You will work on the frontier of AI-driven media buying, shaping how an agent makes real budget decisions for some of the highest-volume ad teams on Meta.
• Growth and ownership. Start at 20 hours a week on contract. Grow into the full-time Head of Product seat, with the potential for equity.
• Remote and flexible. Work from anywhere, on your schedule, during US hours. Just ship product that customers feel.

How to apply

Record a Loom, five minutes or less, covering these four things in order:

1. Show us an ad account. Screen-share any Meta ad account you have or have had access to (blur what you need). Tell us the last change you made in it and why.
2. One thing you would kill. A feature you shipped that you would remove today, and what you learned from it.
3. One spec. Screen-share a PRD or ticket you wrote that an engineer shipped without asking a follow-up question. Walk us through how you wrote it.
4. Where Koast fits. Sixty seconds on where a tool like Koast changes a media buyer's week, and where it does not.

Email the Loom link and your LinkedIn or resume to jobs@koast.ai with the subject line "Scale with Koast".

No cover letters. We watch the Loom first and read the resume second. Applications without the video are not reviewed.

To apply: https://weworkremotely.com/remote-jobs/koast-ai-head-of-product-koast-ai

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We’re looking for a Staff Product Engineer to help build Thunderbolt as it moves from early product development into enterprise use cases. This role sits at the intersection of full-stack product engineering, AI-enabled product development, enterprise workflows, technical execution, product judgment, and post-launch iteration.

You’ll work across the stack to turn product direction, user needs, partner feedback, and enterprise requirements into complete product features for AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows. This is not a role focused only on implementing tickets. You’ll own product work from concept through launch, adoption, and iteration, helping the team understand whether features are usable, reliable, being used, and creating value.

You should be comfortable operating independently in ambiguity, working across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas, and making thoughtful tradeoffs between speed, usability, maintainability, reliability, and enterprise needs. Strong candidates will be able to turn ambiguous product ideas and technical direction into shipped product experiences, reusable product and engineering patterns, and practical improvements that help Thunderbolt scale as both an open-source product and an enterprise-ready platform.

What you’ll do

• Own the implementation of Thunderbolt product features from concept through launch, adoption, and iteration.
• Translate product vision, user needs, partner feedback, and enterprise requirements into practical technical plans and shipped product experiences.
• Work across the stack to build, integrate, test, and ship complete product features.
• Build features for AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows.
• Partner closely with product, design, engineering, enterprise-facing teams, and open-source contributors to clarify requirements and deliver high-quality outcomes.
• Collaborate with senior technical leadership to turn product-shaping technical direction into executable product work.
• Use AI-assisted development tools thoughtfully to accelerate implementation while maintaining strong judgment around quality, security, maintainability, and reliability.
• Make thoughtful technical and product tradeoffs in ambiguous situations, balancing speed, usability, maintainability, reliability, and enterprise needs.
• Follow through after launch by reviewing usage, qualitative feedback, support signals, quality issues, and adoption patterns.
• Instrument features or collaborate on measurement approaches that help the team understand adoption, reliability, and product value.
• Identify product gaps, technical risks, edge cases, and opportunities to improve the user experience.
• Write clear, maintainable, well-tested code across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas.
• Help establish reusable product and engineering patterns that allow future features to be built more efficiently.
• Contribute to a product engineering culture grounded in ownership, quality, experimentation, user value, and practical execution.

What you bring

• 10+ years of professional software engineering experience, including significant experience building and shipping production applications with Staff-level scope, leadership, and impact.
• Strong full-stack engineering skills, with the ability to work across user interfaces, APIs, services, integrations, data flows, and infrastructure-adjacent areas.
• Demonstrated experience owning complex product features from technical planning through implementation, launch, evaluation, and iteration.
• Experience building AI-enabled products or features, with practical familiarity in LLMs, RAG, agents, model/provider abstraction, data connectors, retrieval systems, or AI application architecture.
• Practical experience evaluating and using multiple AI tools, models, frameworks, or development harnesses, with the ability to explain tradeoffs, limitations, and preferred tooling choices.
• Experience working with open-source enterprise products, developer tools, infrastructure products, platform products, or technically complex enterprise software.
• Strong product judgment, including the ability to translate product direction, user feedback, partner input, customer needs, and product signals into practical technical plans and follow-up iterations.
• Comfort operating independently in a fast-changing product environment where product direction, technical architecture, and enterprise requirements are still being defined.
• Strong understanding of software quality, testing, maintainability, security, performance, reliability, and implementation tradeoffs.
• Strong collaboration and communication skills across engineering, product, design, open-source, and customer- or partner-facing stakeholders.
• Awareness of enterprise software needs, including privacy, security, administration, access control, compliance, deployment flexibility, supportability, and responsible AI considerations.

Bonus points for

• Experience with self-hosted, hybrid, customer-controlled, or regulated deployment environments.
• Familiarity with regulatory or compliance considerations affecting AI and enterprise software, such as the EU AI Act, Cyber Resilience Act, GDPR, HIPAA, SOC 2, or similar frameworks.
• Experience working with enterprise customers, public sector organizations, systems integrators, technical partners, or customer-facing engineering teams.
• Experience contributing to reusable product patterns, component libraries, technical frameworks, or shared engineering practices.
• Experience with instrumentation, observability, experimentation, or other approaches to understanding product adoption, reliability, and value.

What success looks like

In this role, success means helping Thunderbolt turn ambiguous product ideas, technical direction, user needs, and enterprise requirements into complete product capabilities that are usable, reliable, maintainable, and valuable. You will help the team move quickly while also building the patterns, feedback loops, and product quality needed for Thunderbolt to scale as both an open-source product and an enterprise-ready platform.

Over time, successful work in this role will lead to:

• Shipped features that solve real user, partner, and enterprise needs.
• Stronger full-stack product capabilities across AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows.
• Clearer technical plans that translate product direction and enterprise requirements into executable work.
• Better post-launch understanding of whether features are being used, working as intended, and creating value.
• More reusable product and engineering patterns that help future features move faster.
• Fewer product gaps, edge cases, and technical risks discovered late in development.
• Stronger alignment between product, design, engineering, enterprise-facing teams, and open-source contributors.
• Greater confidence that Thunderbolt features are secure, maintainable, supportable, and ready for enterprise use.

Work environment

You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, contractors, and external contributors working on Thunderbolt.

This is a remote, full-time position. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $155,000 - $185,000 CAD

We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access toCoursera learning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-DNI

Hi, we’re Oscar Medical Group. We’re hiring a Bilingual Nurse Practitioner or Physician Assistant to join our Virtual Primary Care team.

At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system.

About the role:

We are looking for virtual care providers who can provide telemedicine services and are always looking to explore new ways we can provide virtual care. You will deliver patient care on Oscar’s platform(s) both via messaging and phone. As an Oscar Medical Group provider, you’ll have the opportunity to re-imagine how we diagnose, treat and follow up with members virtually. You will work remotely, and work hand in hand with our team to provide exceptional patient care.

This is a full time employed role with Oscar Medical Group.

Hours:

(5x8) 9:00 am - 5:00 pm with on weekend every 4 weeks

Work Location: Remote

Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

This is a remote / work-from-home role. You must reside in one of the following states: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia.While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The base pay for this role is: $116,400- $152,775 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses.

Responsibilities:

• Provide medical care virtually (both by phone and message)
• Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
• Focus on efficiency and quality of care delivery
• Ensure patient access to VUC services
• Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

Requirements:

• PA or NP from accredited program
• Board Certification (NP: ANCC, PA: PA-C)
• Bilingual (Spanish - read, write, and speak).  Must be able to successfully complete a fluency assessment (verbal and written).
• Current full practice licensure in at least 3 of the following states: FL, TX, OH, NJ, GA ( active at the time of submitting application)
• Willingness to be licensed in additional states with our assistance, working with our licensing vendor
• 3+ years experience in primary care, urgent care, ER or outpatient family medicine practice
• 2+ years of telehealth experience

Bonus points:

• Licensed in other OMG states: AZ, CO, CT, IA, IL, KS, MI, NC, NJ, NY, OH, OK, PA, VA

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Hi, we’re Oscar Medical Group. We’re hiring a Bilingual Physician Assistant to join our Virtual Health Assessment team.

At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system.

About the role:

Oscar Medical Group runs a Virtual Health Assessment (VHA) program that outreaches and virtually engages Oscar Health Insurance members in an evaluation and management visit. You will also help to support teams across Oscar Medical Group, including Virtual Primary Care and Virtual Urgent Care when needed.

You will report into the Director, Virtual Health Assessment.

Clinic Hours:

8a-8p EST Monday - Thursday

8a-6p EST Friday & Saturday

• Minimum 16 hrs a week required

Work Location: This is a remote position, open to candidates who reside in: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The base pay for this role is: $61.56 - $80.79 per hour. This is a 1099, independent contractor role.

Responsibilities:

• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate.
• Outreach members who are more chronically ill based on historical and suspected health information.
• Engage members who have a lower probability of seeing their PCP.
• Identify areas in the member’s medical journey that can be improved by increasing their access to care with a licensed provider.
• Cross-train into urgent care and/or virtual primary care service line
• Interact with members virtually, including virtual assessment, diagnosis and treatment.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• PA from accredited program
• Board Certification (NCCPA)
• Experience with Clinical Documentation Improvement and/or managing HEDIS quality measures
• Licensed in Georgia and one of the following states: Florida, Texas, or Ohio
• Ability to obtain licensure in additional states
• MUST be bilingual in Spanish (read, write, & speak)
• 3+ years experience in outpatient Family Medicine, Internal Medicine, or Primary Care

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Hi, we’re Oscar Medical Group. We’re hiring a Bilingual Physician to join our Virtual Urgent Care team.

At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system.

About the role:

You will deliver quality primary and urgent care to Oscar members via phone, video, and asynchronous messaging. This role will also serve as a supervising physician to other Advanced Practice Providers.

Hours:

7:00 am - 3:00 pm EST (5d x 8hrs) with one weekend every 4 weeks

You will report into the Medical Director, Oscar Primary Care

Work Location:

Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

This is a remote / work-from-home role. You must reside in one of the following states: Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Virginia, or Washington D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role is: $227,000 - $284,000 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses.

Responsibilities:

• Provide medical care virtually to a panel of patients (ages 18+) in alignment with Oscar Medical Group guidelines, practices and policies and support while supporting urgent care needs in our 24⁄7 urgent care clinic
• Collaborate with MAs, RNs, BH and CM as well as other providers across service lines
• Supervise and prescriptive authority with APPs and perform quality assurance
• Internal medicine certification not required to see children
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

Required Licenses & Certifications:

• Must hold an active medical license in a state that participates in the IMLCC (Interstate Medical Licensure Compact) – Preferred with active LOQ
• Board licensed in TN and FL
• MD or DO from an accredited medical school
• Board Certified in Internal Medicine, Family Medicine, or Med/Peds
• Must be fluent in Spanish (Read, Write & Speak)
• 3+ years experience in an in-person outpatient primary care office (Internal Medicine, Family Medicine, Med/Peds)

Bonus points:

• 2+ years of Telemedicine experience
• Licensed in other Oscar states

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Are you looking to join a company where your contributions truly matter, and where you’ll be part of a supportive, innovative team? MMS is an award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work® Certified organization, recognized for our exceptional culture and industry-leading employee retention. We support the pharmaceutical, biotech, and medical device industries with our proven scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join MMS and be part of a team that is shaping the future of clinical research.

Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn.

Job Specific Skills

• Maintains a strong understanding of regulations and guidance as they pertain to medical writing; mentors others; advises on MMS updates related to regulatory updates.
• Expert on styles of writing for various document types, including more complex document types; mentors others; document SME.
• Proficient with QC, MW tools, training, and processes; provides mentorship to others, SME
• Utilizes and trains others on technologies such as AI-assisted authoring technologies where able.
• Proficient on resolving complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
• Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
• Provides immediate supervision to their team, assigning tasks, checking work at regular intervals. Also takes on SME roles and other departmental leadership, including leading important initiatives. Mentor’s managers (Associate and I/II levels); identifies leadership roles for their reports.
• Experienced in understanding impact of updates in related deliverables.
• Competent with managing client meetings and CRMs.
• Independently manages a project from start to finish.
• Proficient with identifying and mitigating project risk, including assessing client gaps.
• Adept at handling client feedback with appropriate follow-up or resolution.

Job Requirements

• College graduate in scientific, medical, clinical discipline or related field, or related experience, Master’s or PhD preferred.
• Minimum of 6 years’ experience in Regulatory and Medical Writing or similar field required.
• Proven direct experience managing, mentoring, and developing Medical Writing professionals.
• Ability to anticipate and effectively resolve potential problems with client demands.
• Demonstrates managerial skill and experience.
• Proficiency with MS Office applications.
• Hands-on experience with clinical trial and pharmaceutical development preferred.
• Good communication skills and willingness to work with others to clearly understand needs and solve problems.
• Excellent problem-solving and organizational skills.
• Familiarity with current ISO 9001 and ISO 27001 standards preferred.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.
• Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process.

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.

Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.

A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.

To learn more, visit www.thunderbird.net and www.thunderbolt.io.

The opportunity

Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.

We’re looking for a Staff Product Engineer to help build Thunderbolt as it moves from early product development into enterprise use cases. This role sits at the intersection of full-stack product engineering, AI-enabled product development, enterprise workflows, technical execution, product judgment, and post-launch iteration.

You’ll work across the stack to turn product direction, user needs, partner feedback, and enterprise requirements into complete product features for AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows. This is not a role focused only on implementing tickets. You’ll own product work from concept through launch, adoption, and iteration, helping the team understand whether features are usable, reliable, being used, and creating value.

You should be comfortable operating independently in ambiguity, working across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas, and making thoughtful tradeoffs between speed, usability, maintainability, reliability, and enterprise needs. Strong candidates will be able to turn ambiguous product ideas and technical direction into shipped product experiences, reusable product and engineering patterns, and practical improvements that help Thunderbolt scale as both an open-source product and an enterprise-ready platform.

What you’ll do

• Own the implementation of Thunderbolt product features from concept through launch, adoption, and iteration.
• Translate product vision, user needs, partner feedback, and enterprise requirements into practical technical plans and shipped product experiences.
• Work across the stack to build, integrate, test, and ship complete product features.
• Build features for AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows.
• Partner closely with product, design, engineering, enterprise-facing teams, and open-source contributors to clarify requirements and deliver high-quality outcomes.
• Collaborate with senior technical leadership to turn product-shaping technical direction into executable product work.
• Use AI-assisted development tools thoughtfully to accelerate implementation while maintaining strong judgment around quality, security, maintainability, and reliability.
• Make thoughtful technical and product tradeoffs in ambiguous situations, balancing speed, usability, maintainability, reliability, and enterprise needs.
• Follow through after launch by reviewing usage, qualitative feedback, support signals, quality issues, and adoption patterns.
• Instrument features or collaborate on measurement approaches that help the team understand adoption, reliability, and product value.
• Identify product gaps, technical risks, edge cases, and opportunities to improve the user experience.
• Write clear, maintainable, well-tested code across front-end, back-end, APIs, integrations, and infrastructure-adjacent areas.
• Help establish reusable product and engineering patterns that allow future features to be built more efficiently.
• Contribute to a product engineering culture grounded in ownership, quality, experimentation, user value, and practical execution.

What you bring

• 10+ years of professional software engineering experience, including significant experience building and shipping production applications with Staff-level scope, leadership, and impact.
• Strong full-stack engineering skills, with the ability to work across user interfaces, APIs, services, integrations, data flows, and infrastructure-adjacent areas.
• Demonstrated experience owning complex product features from technical planning through implementation, launch, evaluation, and iteration.
• Experience building AI-enabled products or features, with practical familiarity in LLMs, RAG, agents, model/provider abstraction, data connectors, retrieval systems, or AI application architecture.
• Practical experience evaluating and using multiple AI tools, models, frameworks, or development harnesses, with the ability to explain tradeoffs, limitations, and preferred tooling choices.
• Experience working with open-source enterprise products, developer tools, infrastructure products, platform products, or technically complex enterprise software.
• Strong product judgment, including the ability to translate product direction, user feedback, partner input, customer needs, and product signals into practical technical plans and follow-up iterations.
• Comfort operating independently in a fast-changing product environment where product direction, technical architecture, and enterprise requirements are still being defined.
• Strong understanding of software quality, testing, maintainability, security, performance, reliability, and implementation tradeoffs.
• Strong collaboration and communication skills across engineering, product, design, open-source, and customer- or partner-facing stakeholders.
• Awareness of enterprise software needs, including privacy, security, administration, access control, compliance, deployment flexibility, supportability, and responsible AI considerations.

Bonus points for

• Experience with self-hosted, hybrid, customer-controlled, or regulated deployment environments.
• Familiarity with regulatory or compliance considerations affecting AI and enterprise software, such as the EU AI Act, Cyber Resilience Act, GDPR, HIPAA, SOC 2, or similar frameworks.
• Experience working with enterprise customers, public sector organizations, systems integrators, technical partners, or customer-facing engineering teams.
• Experience contributing to reusable product patterns, component libraries, technical frameworks, or shared engineering practices.
• Experience with instrumentation, observability, experimentation, or other approaches to understanding product adoption, reliability, and value.

What success looks like

In this role, success means helping Thunderbolt turn ambiguous product ideas, technical direction, user needs, and enterprise requirements into complete product capabilities that are usable, reliable, maintainable, and valuable. You will help the team move quickly while also building the patterns, feedback loops, and product quality needed for Thunderbolt to scale as both an open-source product and an enterprise-ready platform.

Over time, successful work in this role will lead to:

• Shipped features that solve real user, partner, and enterprise needs.
• Stronger full-stack product capabilities across AI-powered chat, search, research, workflow automation, administration, integrations, and enterprise workflows.
• Clearer technical plans that translate product direction and enterprise requirements into executable work.
• Better post-launch understanding of whether features are being used, working as intended, and creating value.
• More reusable product and engineering patterns that help future features move faster.
• Fewer product gaps, edge cases, and technical risks discovered late in development.
• Stronger alignment between product, design, engineering, enterprise-facing teams, and open-source contributors.
• Greater confidence that Thunderbolt features are secure, maintainable, supportable, and ready for enterprise use.

Work environment

You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, contractors, and external contributors working on Thunderbolt.

This is a remote, full-time position. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.

Compensation & benefits

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• US: $185,000 - $220,000 USD

We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience.

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & career

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Access toCoursera learning platform
• Industry conferences
• Company all-hands and team gatherings

Rest & play

• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities

Health & family

• 401(k) contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Work eligibility

Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.

How to apply

Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.

Our commitment to diversity, equity, and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.

#LI-DNI

Hi, we’re Oscar. We’re hiring a Virtual Urgent Care Physician to join our urgent care team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will provide virtual based care to Oscar Health Insurance members within designated Oscar states. You will provide compassionate, evidence-based care to patients using audio, video, and written forms of communication

You will report into the Medical Director, Virtual Urgent Care.

Hours/Days: 3pm - 11pm ET - one full weekend every four weeks

Work Location:

Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

This is a remote / work-from-home role. You must reside in one of the following states: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia.While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The base pay for this role is: $227,226 - $298,233 per year. You are also eligible for employee benefits including, but not limited to CME, PTO, 401k, and annual performance bonus.

Responsibilities:

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients
• Follow up on labs, imaging, and closed loop communication with patients and other providers as needed
• Use tooling to allow virtual “exams” including remote home monitoring equipment, remote physical exam, remote point of care diagnostics
• Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable
• Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• MD/DO from accredited program
• Board Certification (ER/FM/IM)
• 3+ years of outpatient urgent care or emergency department experience
• 2+ years of experience delivering virtual care/telemedicine
• Licensed in Tennessee and Florida, Active IMLC
• Willingness to be licensed in additional states with our assistance, working with our licensing vendor
• Compact license from IMLCC or eligible for a compact license (hold a full, unrestricted medical license in a state that is a member of the Compact)

Bonus points:

• Able and willing to obtain additional licensure in Oscar Medical Group states: AZ, CA, CT, FL, GA, IA, IL, KS, MI, NC, NE, NJ, NY, OH, OK, PA, TX, VA
• Spanish fluency (read, write, and speak)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Hi, we’re Oscar Medical Group. We’re hiring Nurse Practitioners to join our Virtual Health Assessment team.

At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system.

About the role:

Oscar Medical Group runs a Virtual Health Assessment (VHA) program that outreaches and virtually engages Oscar Health Insurance members in an evaluation and management visit. You will also help to support teams across Oscar Medical Group, including Virtual Primary Care and Virtual Urgent Care when needed.

You will report into the Director, Virtual Health Assessment.

This a remote role.

Hours:

8a-8p EST Monday - Thursday

8a-6p EST Friday & Saturday

• 8 hour shifts (scheduled for 9 hours minus one hour lunch)
• 1 late day (shift ending at 8p EST) is required per week
• 2 Saturday shifts required per quarter

Work Location: This is a remote position, open to candidates who reside in: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia.. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The base pay for this role is: $116,400 - $152,775 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses.

Responsibilities:

• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate.
• Outreach members who are more chronically ill based on historical and suspected health information.
• Engage members who have a lower probability of seeing their PCP.
• Identify areas in the member’s medical journey that can be improved by increasing their access to care with a licensed provider.
• Cross-train into urgent care and/or virtual primary care service line
• Interact with members virtually, including virtual assessment, diagnosis and treatment.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• PA or DNP, FNP, ENP from accredited program
• Board Certification (AANP, ANCC, or NCCPA)
• Compact RN (NP only)
• Experience with Clinical Documentation Improvement and/or managing HEDIS quality measures
• Must be fully licensed in Florida
• Bilingual - Spanish fluency (read, write, & speak)
• Ability to obtain licensure in additional states
• 3+ years experience in outpatient Family Medicine, Internal Medicine, or Primary Care

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11495 Appointment Setting Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A Florida-based licensed life insurance agent is seeking a part-time Virtual Assistant to contact existing annuity leads and schedule qualified appointments for the client and other agents on the team.

The client has already generated a large volume of leads and currently has more than 280 prospects requiring follow-up, with additional leads expected to continue entering the pipeline.

The VA’s responsibility is straightforward: call the leads, determine interest, and book appointments on the appropriate agent’s calendar.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Outbound Calling

• Call client-generated annuity and life-insurance leads
• Follow client-provided scripts and talking points
• Confirm basic interest and availability
• Handle basic objections professionally
• Maintain a natural, conversational phone approach
• Conduct recurring follow-up with leads when appropriate

Appointment Setting

• Schedule qualified prospects on the client’s or designated agent’s calendar
• Select the appropriate calendar based on client instructions
• Confirm appointment information
• Maintain accurate lead statuses and follow-up requirements
• Ensure promising leads are not lost due to missed follow-up

CRM & Tracking

• Update lead records in GoHighLevel
• Record call outcomes and notes
• Maintain accurate follow-up information
• Track appointments scheduled
• Provide basic end of day reporting as requested by client

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Previous appointment setting, outbound calling, customer service, or lead-generation experience required
• Strong spoken English required
• Experience calling U.S.-based consumers preferred
• GoHighLevel and/or CRM experience preferred
• Insurance, annuity, mortgage, banking, or financial-services experience is a plus but not required
• Strong objection-handling skills preferred
• Comfortable working toward appointment-setting goals

IDEAL CANDIDATE PROFILE

• Confident and professional on the phone
• Strong appointment-setting ability
• Comfortable with high-volume outbound calls
• Natural communicator who can work from a script without sounding robotic
• Persistent without being aggressive
• Strong follow-up habits
• Organized and results-focused
• Comfortable working with U.S.-based prospects

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• GoHighLevel – Preferred
• Phone / Dialer Systems
• Calendar / Appointment Scheduling Tools
• Email / SMS Platforms

Work Schedule

• Contracted Hours per Week: 10 Hours (May increase to 20+ hours/week as lead volume grows)
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: TBD EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
• Contracted Hours per Week: 10 hours/week (May increase to 20+ hours/week as lead volume grows)
• Daily Working Time: TBD EST
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-B Preferred (Native or near-native English accent required)
• REGION PREFERENCES: Any

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – DSP-CPT-11477 Administrative & Operations Support Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A newly launched Ohio-based delivery (Amazon DSP) operation is seeking a part-time Virtual Assistant to provide back-office administrative, organizational, and reporting support as the business grows.

The VA will help maintain organized employee and audit documentation, improve spreadsheets and trackers, pull operational data, maintain recurring records, and ensure important administrative requirements do not fall through the cracks.

The position will begin at 10 hours per week, with the intent to gradually expand the VA’s responsibilities and hours as the business ramps.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Administrative & File Management

• Organize and maintain employee and operational files
• Maintain audit-ready documentation and folders
• Organize onboarding records such as required licenses, screening documentation, and related records
• Maintain workers’ compensation, insurance, and other business documentation
• Track outstanding administrative requests and deadlines
• Ensure important documents and information can be located quickly when requested

Spreadsheet & Operational Reporting

• Maintain and improve recurring Excel spreadsheets and trackers
• Pull operational data from client-provided systems
• Track daily routes, package volume, delivery results, and other operational information
• Organize data so the client can review business performance and costs
• Maintain accurate recurring reports
• Assist with simplifying repetitive data-entry and reporting workflows

General Operations Support

• Maintain task lists and follow up on outstanding administrative items
• Assist with occasional employee onboarding administration when needed
• Help document and organize policies and recurring business processes
• Support the owner and operations manager with back-office tasks
• Learn additional systems and responsibilities as the business grows
• Assist with inbox, calendar, or other executive-support activities as the role expands

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Previous administrative, executive assistant, operations support, or back-office experience required
• Strong Microsoft Excel / spreadsheet skills required
• File and document-management experience required
• Strong attention to detail and organizational skills
• Comfortable handling confidential employee and business records
• Experience working with operational data or recurring reports preferred
• Logistics, transportation, delivery, or similar experience is a plus but not required

IDEAL CANDIDATE PROFILE

• Highly organized and dependable
• Strong thinker and quick learner
• Excellent with spreadsheets and backend organization
• Able to take loosely organized information and turn it into a usable system
• Comfortable working in a fast-moving operational environment
• Proactive about tracking outstanding tasks and deadlines
• Able to learn unfamiliar platforms without extensive hand-holding
• Comfortable using AI tools to improve productivity
• Interested in becoming a dependable long-term resource as the company grows

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Microsoft Excel
• Google Sheets
• Microsoft Office / Google Workspace
• AI Productivity Tools
• Amazon / Client Operational Systems – Training Provided

Work Schedule

• Contracted Hours per Week: 10 Hours (Hours expected to increase as the business grows)
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible EST Business Hours – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: Flexible EST Business Hours – TBD
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Clear, Professional English Communication Required)
• REGION PREFERENCES: Any

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!