About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Director, Customer Marketing

Location: United States; Remote or Canada

Experience: Director

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

About the position

The fastest revenue Keyfactor will ever win comes from the customers we have already won. As enterprises consolidate their machine identity and cryptography investments onto fewer platforms, the companies that grow are the ones whose customers realize value, renew, expand, and advocate. Keyfactor is investing in exactly that and we are looking for a Director of Customer Marketing to lead it.

Reporting to the Vice President of Product & Customer Marketing, this role owns how Keyfactor engages and grows its customer base across four outcomes: customers realize value, stay, grow, and advocate. You will lead the customer marketing and community team, own the strategy and operating model for marketing to the installed base, and build the programs behind it into one connected system with measurable revenue impact.

This is a highly cross-functional role with strong influence across Customer Success, Sales, Product, and the broader marketing organization. Customer marketing is also one of Keyfactor’s richest channels for customer insight: programs like the community and customer events surface what customers need next, and this role turns that signal into structured input for product roadmap and go-to-market strategy.

Applicants must be legally authorized to work in the United States or Canada.

Responsibilities

• Define and lead Keyfactor’s customer marketing strategy across adoption, retention, expansion, and advocacy, building a connected program calendar the business can plan against.

• Drive awareness and adoption across the installed base, helping customers discover and use the capabilities they own and the solutions they have not yet adopted, in partnership with Customer Success and Product Marketing.

• Build renewal and expansion programs in partnership with Revenue Marketing, Sales, and Customer Success, engaging accounts ahead of renewal windows and running cross-sell campaigns keyed to product whitespace and adoption signals.

• Own the customer advocacy and referral engine, including references, case studies, customer speakers, reviews, and referral programs that supply Sales, Revenue Marketing, and Analyst Relations with proof and introductions.

• Lead and develop the community manager, who owns the Keyfactor Community, setting direction and investment and connecting community engagement to retention and expansion outcomes.

• Own the strategy and evolution of the customer advisory board and executive engagement programs, guiding recruiting, agendas, and follow-through, and holding the programs to measurable member outcomes.

• Set the strategy for the customer experience at Keyfactor Connect and Keyfactor Tech Days in partnership with Field Marketing, Events and Brand, sharpening how these flagship moments drive engagement, advocacy, and pipeline.

• Channel customer insight to Product, using programs such as the community, the advisory board, and customer events to surface what customers need next and bringing structured input into roadmap and go-to-market conversations.

• Establish measurement for the function, including adoption influence, retention and expansion influence, advocacy output, and community engagement, reported in the company operating rhythm.

• Lead, develop, and grow the customer marketing and community team.

Skills and Qualification

• 8+ years in B2B enterprise marketing, with significant leadership of customer marketing, lifecycle, advocacy, or community programs.

• Proven success building retention and expansion programs in a sales-led enterprise motion, with clear measurement of revenue impact.

• Experience standing up or running customer advisory boards, executive engagement programs, or flagship customer events.

• Track record building advocacy, reference, and referral programs that supply sales, marketing, and analyst relations.

• Strong command of CRM and marketing automation data, with the ability to segment an installed base, run campaigns against it, and measure what happened.

• Experience leading and developing marketing teams, and partnering closely with Customer Success, Sales, Product, and Marketing.

• Strong written, verbal, and presentation skills, with the ability to communicate effectively across customer, field, and executive audiences.

• Experience in cybersecurity or enterprise infrastructure software is a significant advantage.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Location: This is a 100% remote role and is open to candidates residing in the United Kingdom, Spain, Portugal, Poland, the Czech Republic, Romania, and Estonia. Visa sponsorship is not available.

About the job

Testlio’s fully managed crowdsourced testing platform integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.testlio.com.

We are seeking an Engineering Manager to lead the team that owns every way the outside world connects to Testlio: our partner integrations, our public API, our identity and access surfaces. If a client’s Jira, a client’s CI pipeline, a client’s engineer, or a client’s AI agent touches Testlio, it goes through your team’s systems. This role reports to the Director, Engineering.

Why will you love this job?

• Own the platform’s contract with the world. You’ll lead the one team that covers the whole programmatic perimeter: bi-directional sync with a dozen tools (Jira, Xray, Azure DevOps, GitHub, GitLab, Asana, Linear, Monday, TestRail, Trello, YouTrack, Slack), enterprise SSO, our public API.
• Build the API as a product, not a byproduct. We have a written public-API strategy: OpenAPI contracts as the source of truth, major and dated versioning, uniform auth, granular API roles, rate limiting, end-to-end request tracing.
• Make support self-serve. You’ll cut recurring support work at the source, with self-serve setup and diagnostics, integration health visible to the people who need it, and automation and permanent fixes instead of repeat manual triage.
• Partner with product and with real customers. You’ll work closely with a dedicated product manager on discovery, prioritization, and outcomes, and also directly with enterprise client engineering teams who build against our API.

Why will you love being a part of Testlio?

• Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.

What would your day look like?

Shaping what’s next

• Stay close to the code: Expect to spend roughly 20–30% of your time on hands-on engineering, including writing production code, providing substantive reviews on critical-path pull requests, and signing off on key technical designs. You’ll help remove critical technical bottlenecks and contribute directly when needed, while empowering the team to own and deliver work independently.
• Public API strategy: Own Testlio’s public API end to end: OpenAPI specifications kept current in every service repo and treated as the consumer contract, a coherent versioning and deprecation policy, consistent authentication and authorization on every endpoint, rate limiting, and traceability across the request path.
• Integration architecture: Set the multi-quarter technical direction for a sync platform that must stay correct across a dozen third-party APIs, each with its own data model, rate limits, and release cadence. Reduce per-vendor special-casing in favour of a common mapping and sync core.
• Roadmap ownership: Turn strategy into a sequenced roadmap with your product partner, and own technical delivery from concept to production.

Running it with rigor

• Engineering operating rhythm: Establish effective planning, prioritization, and design review practices that balance delivery speed with long-term scalability.
• Technical leadership: Combine engineering vision and team mentorship with hands-on technical contribution, staying close to the codebase to understand the team’s work and make informed technical decisions.
• Third-party dependency management: Own the risk that comes with depending on other people’s APIs. Track vendor changelogs, deprecations and sunset dates, plan migrations before they become incidents, and keep credential, token, and connection failures from turning into client-visible outages.
• Production support and escalations: Own production support for your domains, including triage, escalation management, and root-cause resolution. Drive automation, self-serve setup, and permanent fixes that measurably reduce recurring support volume and improve operational efficiency.
• Reliability and observability: Define service level objectives for sync freshness, sync success rate, and API availability and latency; build the dashboards that make integration health self-serve; and lead root-cause analysis on production issues.Engineering standards: Ensure work is traceable and the Definition of Done is consistently met, minimizing escaped defects and keeping cloud costs in check.
• Team growth: Coach engineers technically, bring AI-assisted development workflows (e.g., Claude Code) into daily practice, and reduce knowledge silos through reviews and documentation.

What do you need to succeed?

Technical skills

• Engineering management: 5+ years managing a team of 4+ engineers in an agile, remote environment.
• Hands-on technical leadership: Recent experience writing production code and designing or evolving production systems. You are comfortable working directly in the codebase, contributing to implementation, reviewing code, and making architectural decisions alongside your team.
• Public or partner-facing API ownership: Proven experience designing, versioning, documenting, and deprecating APIs consumed by people outside your own company. You’ve made a breaking-change decision and lived with the consequences. OpenAPI, idempotency, pagination, webhooks, and rate limiting are familiar ground.
• Third-party integration systems: Experience building or running integrations against external APIs at scale: OAuth flows, credential storage and rotation, retries and backoff, queue and poison-message handling, conflict resolution in bi-directional sync, and per-tenant blast-radius control.
• Technical stack: Strong affinity with TypeScript and Node.js on AWS, including serverless (Lambda), DynamoDB, and event-driven patterns.

Nice-to-haves

• Identity and access: Practical knowledge of OAuth 2.0, OIDC, SAML, and enterprise SSO, plus token scoping and least-privilege API roles.
• Broader stack familiarity: Kafka, GraphQL, Python, and React are a plus.
• Observability and performance: Experience with observability and APM tools (e.g., New Relic, Datadog, Sentry) and optimizing slow database transactions.
• Application security: Knowledge of application security best practices and integrating security review into the SDLC.
• Legacy modernization: Experience modernizing legacy systems or paying down significant technical debt while keeping a product running.
• SaaS experience: Prior experience managing a SaaS product is a plus.

Human skills

• Fluency in English, with excellent written and verbal communication.
• Collaborative. Works effectively with product management and cross-functional partners in a distributed, asynchronous setting.
• Organized and thorough, with a meticulous approach to standards and process.
• Growth catalyst. Passionate about team productivity, technical excellence, and continuous improvement.
• Results-oriented, with data-driven decision-making.

What is the application process?

We do our best to bring on individuals who are excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, you’ll meet with several people from our organization so you get a clear picture of who you’d work with and what the role expects. Our process typically takes 3 to 4 weeks.

• Application review
• Recruiter interview
• Hiring Manager Interview
• Live Technical Exercise
• 2 team and stakeholder interviews
• Reference checks
• Offer

Diversity and inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.

#LI-Remote

Location(s): Canada (Remote - East Coast preferred)

Bready\* to make a change?

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven to build a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast’s future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our market share. Integration partnerships are a key part of our strategy to ensure that restaurants of all sizes can retain the parts of their tech stack outside of the Toast platform. This role is for a current vacancy.

Who We Are

Supporting customers software partners is a key part of international expansion strategy, and the advent of AI powered coding tools provided the opportunity to significantly reduce the development effort required to integrate with a partner. We are looking for a principal engineer to lead the development of this new way of integrating partners, while also providing additional technical leadership across our International expansion efforts. This is an exciting opportunity to develop new AI powered development systems that will provide direct impact for our customers.

A day in the life (Responsibilities)

• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
• Lead fellow developers, product managers, designers, and user researchers to build a strong tech infrastructure that enables scalably integration of key customer software partners.
• Architect, create and maintain an AI harness for the rapid integration and maintenance of partners with Toast’s systems
• Define and drive technical strategy for problems that affect our International expansion efforts
• Mentor developers across multiple teams through code-pairing and detailed code, architecture, and project reviews
• Champion best practices for development, deployment and quality life cycles
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
• Document solution design, write & review code, test and rollout solutions to production, capturing & actioning customer feedback to iteratively enhance customer experience
• Collaborate with UX, Product Management, QA and partner engineering teams to build best-in-class solutions in a complex and fast-moving environment

Our Tech Stack

• Backend: Java and Kotlin-based backend services.

• Frontend: React SPAs leveraging Tailwind, GraphQL, and Storybook.

• Mobile/Hardware: Android app built in Java & Kotlin running in the restaurant.

• Persistence/Databases: PostgreSQL and DynamoDB.

• Messaging & Integration: Apache Pulsar, Apache Camel, and RabbitMQ for message-based integrations.

• Plus many more technologies that help us build a top-class platform.

What you’ll need to thrive (Requirements)

• 10+ years of experience designing, building, and operating highly scalable, mission-critical distributed systems and SaaS products (ideally AWS-hosted).
• Proven track record of leading complex technical initiatives and delivering robust software architecture from design to production.
• Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms.
• Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance.
• Effective communication: Ability to articulate complex technical ideas clearly to both technical peers and product leadership.

Nice to Haves

• Experience building development harnesses that leverage LLMs or autonomous agents
• Hands-on experience with enterprise integration frameworks (e.g., Apache Camel) or event-driven messaging systems (e.g., Apache Pulsar).
• Experience establishing robust CI/CD, testing, and deployment strategies for complex systems.
• Domain knowledge in 3rd party system integrations or restaurant operations.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$169,000—$270,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you’ve ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You’d be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking an exceptional Staff Software Engineer to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

• Lead team-level technical strategy and execution on multi-quarter time horizons
• Use AI to build, optimize, and maintain software systems
• Uplevel engineers across the organization by raising the technical bar
• Collaborate across disciplines to understand our domain and iterate on projects
• Protect our users’ privacy and security through best practices

The ideal candidate has:

• 6+ years of software engineering experience
• Experience leading teams of engineers with demonstrated impact on technical strategy
• A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment
• Demonstrated ability to build complex systems using AI coding agents (we use Claude Code)
• Able to learn quickly and mentor others
• Familiarity with data security and HIPAA compliance
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

What you’ll get here

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn’t the right fit for everyone, and that’s intentional. The people here are driven by what’s at stake for real people, and that’s what gives our intensity its purpose.

Technologies we use:

• Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $275,000 - $300,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com.

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

• Lead and coach Outside Sales Representatives across the complete sales cycle.

• Support reps through:

  • Prospecting
  • Pipeline generation
  • Qualification
  • Discovery
  • Solution presentations
  • Objection handling
  • Negotiation
  • Closing
  • Account nurturing

• Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

• Coach both experienced and junior sales representatives.
• Conduct live coaching sessions during customer calls.
• Review recorded calls and provide actionable feedback.
• Help reps improve discovery, positioning, negotiation, and closing skills.
• Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

• Develop, refine, and document scalable sales processes.
• Create structured playbooks, coaching guides, and best practices.
• Standardize sales methodologies across the team.
• Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

• Leverage AI tools to improve coaching, sales execution, and operational efficiency.

• Build and manage workflows using tools such as:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Analyze sales calls, pipeline data, and team performance using AI.

• Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

• Monitor pipeline health and forecasting accuracy.
• Conduct pipeline reviews and deal strategy sessions.
• Identify risks, bottlenecks, and opportunities.
• Ensure CRM data remains accurate and up to date.
• Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

• Partner with leadership to align sales strategy and business goals.
• Share customer feedback and market insights with internal teams.
• Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

• Proven experience managing full-cycle B2B sales teams.
• Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
• Personal experience carrying a sales quota and closing complex B2B deals.
• Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

• Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
• Solid understanding of consultative technology sales processes.

AI & Technology

• Hands-on experience using AI tools within daily sales operations.

• Comfortable working with:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Ability to use AI for:

  • Sales coaching
  • Pipeline analysis
  • Playbook creation
  • Process optimization

Leadership & Communication

• Strong coaching, mentoring, and leadership abilities.
• Experience writing and improving sales playbooks and processes.
• Excellent verbal and written English communication skills.
• Native or near-native English proficiency strongly preferred.
• Availability to work during U.S. Eastern business hours.

Nice-to-Have

• Experience selling or managing sales teams within:

  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Professional Services

• Experience building high-performing remote sales teams.

• Familiarity with modern CRM platforms and sales analytics tools.

• Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

• Proven full-cycle B2B sales leader.
• Strong consultative selling mindset.
• Excellent coach who develops people through structured feedback.
• Process-oriented while remaining adaptable.
• Comfortable balancing live coaching with asynchronous development.
• Curious, technology-driven, and enthusiastic about AI.
• High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

• Review pipeline health and forecast opportunities.
• Conduct live coaching sessions with sales representatives.
• Join discovery calls and deal strategy discussions.
• Review recorded sales calls and provide coaching.
• Develop and improve sales playbooks using AI tools.
• Analyze sales metrics and identify coaching opportunities.
• Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

• Team quota attainment.
• Pipeline growth and health.
• Opportunity-to-close conversion rate.
• Sales cycle efficiency.
• Forecast accuracy.
• CRM hygiene and pipeline management.
• Rep development and coaching effectiveness.
• Adoption of sales processes and playbooks.

Why Join Us?

• Lead a full-cycle B2B sales organization.

• Work directly with executive leadership.

• High ownership over sales performance and coaching.

• Opportunity to shape sales processes using modern AI tools.

• Fully remote work environment with real business impact.

• Clear growth path into:

  • Director of Sales
  • Head of Sales
  • VP of Sales
  • Revenue Leadership

Interview Process

1. Initial Phone Screen
2. Spark Hire Intro Video (3–5 minutes)
3. Sales Leadership & Coaching Interview
4. Client Interview with CEO
5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

Location: This is a 100% remote role and is open to candidates residing in the United Kingdom, Spain, Portugal, Poland, the Czech Republic, Romania, and Estonia. Visa sponsorship is not available.

About the job

Testlio’s fully managed crowdsourced testing platform integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.testlio.com.

We are seeking an Engineering Manager to lead the team that owns every way the outside world connects to Testlio: our partner integrations, our public API, our identity and access surfaces. If a client’s Jira, a client’s CI pipeline, a client’s engineer, or a client’s AI agent touches Testlio, it goes through your team’s systems. This role reports to the Director, Engineering.

Why will you love this job?

• Own the platform’s contract with the world. You’ll lead the one team that covers the whole programmatic perimeter: bi-directional sync with a dozen tools (Jira, Xray, Azure DevOps, GitHub, GitLab, Asana, Linear, Monday, TestRail, Trello, YouTrack, Slack), enterprise SSO, our public API.
• Build the API as a product, not a byproduct. We have a written public-API strategy: OpenAPI contracts as the source of truth, major and dated versioning, uniform auth, granular API roles, rate limiting, end-to-end request tracing.
• Make support self-serve. You’ll cut recurring support work at the source, with self-serve setup and diagnostics, integration health visible to the people who need it, and automation and permanent fixes instead of repeat manual triage.
• Partner with product and with real customers. You’ll work closely with a dedicated product manager on discovery, prioritization, and outcomes, and also directly with enterprise client engineering teams who build against our API.

Why will you love being a part of Testlio?

• Great Culture: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
• Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
• Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
• Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.

What would your day look like?

Shaping what’s next

• Stay close to the code: Expect to spend roughly 20–30% of your time on hands-on engineering, including writing production code, providing substantive reviews on critical-path pull requests, and signing off on key technical designs. You’ll help remove critical technical bottlenecks and contribute directly when needed, while empowering the team to own and deliver work independently.
• Public API strategy: Own Testlio’s public API end to end: OpenAPI specifications kept current in every service repo and treated as the consumer contract, a coherent versioning and deprecation policy, consistent authentication and authorization on every endpoint, rate limiting, and traceability across the request path.
• Integration architecture: Set the multi-quarter technical direction for a sync platform that must stay correct across a dozen third-party APIs, each with its own data model, rate limits, and release cadence. Reduce per-vendor special-casing in favour of a common mapping and sync core.
• Roadmap ownership: Turn strategy into a sequenced roadmap with your product partner, and own technical delivery from concept to production.

Running it with rigor

• Engineering operating rhythm: Establish effective planning, prioritization, and design review practices that balance delivery speed with long-term scalability.
• Technical leadership: Combine engineering vision and team mentorship with hands-on technical contribution, staying close to the codebase to understand the team’s work and make informed technical decisions.
• Third-party dependency management: Own the risk that comes with depending on other people’s APIs. Track vendor changelogs, deprecations and sunset dates, plan migrations before they become incidents, and keep credential, token, and connection failures from turning into client-visible outages.
• Production support and escalations: Own production support for your domains, including triage, escalation management, and root-cause resolution. Drive automation, self-serve setup, and permanent fixes that measurably reduce recurring support volume and improve operational efficiency.
• Reliability and observability: Define service level objectives for sync freshness, sync success rate, and API availability and latency; build the dashboards that make integration health self-serve; and lead root-cause analysis on production issues.Engineering standards: Ensure work is traceable and the Definition of Done is consistently met, minimizing escaped defects and keeping cloud costs in check.
• Team growth: Coach engineers technically, bring AI-assisted development workflows (e.g., Claude Code) into daily practice, and reduce knowledge silos through reviews and documentation.

What do you need to succeed?

Technical skills

• Engineering management: 5+ years managing a team of 4+ engineers in an agile, remote environment.
• Hands-on technical leadership: Recent experience writing production code and designing or evolving production systems. You are comfortable working directly in the codebase, contributing to implementation, reviewing code, and making architectural decisions alongside your team.
• Public or partner-facing API ownership: Proven experience designing, versioning, documenting, and deprecating APIs consumed by people outside your own company. You’ve made a breaking-change decision and lived with the consequences. OpenAPI, idempotency, pagination, webhooks, and rate limiting are familiar ground.
• Third-party integration systems: Experience building or running integrations against external APIs at scale: OAuth flows, credential storage and rotation, retries and backoff, queue and poison-message handling, conflict resolution in bi-directional sync, and per-tenant blast-radius control.
• Technical stack: Strong affinity with TypeScript and Node.js on AWS, including serverless (Lambda), DynamoDB, and event-driven patterns.

Nice-to-haves

• Identity and access: Practical knowledge of OAuth 2.0, OIDC, SAML, and enterprise SSO, plus token scoping and least-privilege API roles.
• Broader stack familiarity: Kafka, GraphQL, Python, and React are a plus.
• Observability and performance: Experience with observability and APM tools (e.g., New Relic, Datadog, Sentry) and optimizing slow database transactions.
• Application security: Knowledge of application security best practices and integrating security review into the SDLC.
• Legacy modernization: Experience modernizing legacy systems or paying down significant technical debt while keeping a product running.
• SaaS experience: Prior experience managing a SaaS product is a plus.

Human skills

• Fluency in English, with excellent written and verbal communication.
• Collaborative. Works effectively with product management and cross-functional partners in a distributed, asynchronous setting.
• Organized and thorough, with a meticulous approach to standards and process.
• Growth catalyst. Passionate about team productivity, technical excellence, and continuous improvement.
• Results-oriented, with data-driven decision-making.

What is the application process?

We do our best to bring on individuals who are excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, you’ll meet with several people from our organization so you get a clear picture of who you’d work with and what the role expects. Our process typically takes 3 to 4 weeks.

• Application review
• Recruiter interview
• Hiring Manager Interview
• Live Technical Exercise
• 2 team and stakeholder interviews
• Reference checks
• Offer

Diversity and inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.

#LI-Remote

Location(s): Canada (Remote - East Coast preferred)

Bready\* to make a change?

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven to build a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast’s future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our market share. Integration partnerships are a key part of our strategy to ensure that restaurants of all sizes can retain the parts of their tech stack outside of the Toast platform. This role is for a current vacancy.

Who We Are

Supporting customers software partners is a key part of international expansion strategy, and the advent of AI powered coding tools provided the opportunity to significantly reduce the development effort required to integrate with a partner. We are looking for a principal engineer to lead the development of this new way of integrating partners, while also providing additional technical leadership across our International expansion efforts. This is an exciting opportunity to develop new AI powered development systems that will provide direct impact for our customers.

A day in the life (Responsibilities)

• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
• Lead fellow developers, product managers, designers, and user researchers to build a strong tech infrastructure that enables scalably integration of key customer software partners.
• Architect, create and maintain an AI harness for the rapid integration and maintenance of partners with Toast’s systems
• Define and drive technical strategy for problems that affect our International expansion efforts
• Mentor developers across multiple teams through code-pairing and detailed code, architecture, and project reviews
• Champion best practices for development, deployment and quality life cycles
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
• Document solution design, write & review code, test and rollout solutions to production, capturing & actioning customer feedback to iteratively enhance customer experience
• Collaborate with UX, Product Management, QA and partner engineering teams to build best-in-class solutions in a complex and fast-moving environment

Our Tech Stack

• Backend: Java and Kotlin-based backend services.

• Frontend: React SPAs leveraging Tailwind, GraphQL, and Storybook.

• Mobile/Hardware: Android app built in Java & Kotlin running in the restaurant.

• Persistence/Databases: PostgreSQL and DynamoDB.

• Messaging & Integration: Apache Pulsar, Apache Camel, and RabbitMQ for message-based integrations.

• Plus many more technologies that help us build a top-class platform.

What you’ll need to thrive (Requirements)

• 10+ years of experience designing, building, and operating highly scalable, mission-critical distributed systems and SaaS products (ideally AWS-hosted).
• Proven track record of leading complex technical initiatives and delivering robust software architecture from design to production.
• Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms.
• Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance.
• Effective communication: Ability to articulate complex technical ideas clearly to both technical peers and product leadership.

Nice to Haves

• Experience building development harnesses that leverage LLMs or autonomous agents
• Hands-on experience with enterprise integration frameworks (e.g., Apache Camel) or event-driven messaging systems (e.g., Apache Pulsar).
• Experience establishing robust CI/CD, testing, and deployment strategies for complex systems.
• Domain knowledge in 3rd party system integrations or restaurant operations.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$169,000—$270,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Supply Chain to join us in South Africa.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Kenya.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we see it as a long-term strategic location for senior hires, particularly within engineering. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Poland.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why India

Powering that scale takes engineering talent well beyond our home markets - which is where India comes in. India is our second-largest team by headcount, with close to 150 people, and it continues to grow. The team here is one of our strongest, and it has become central to how we build and run our platform globally, with world class team members joining us from Tide, Uber, Flipkat, Amazon, GoTo/Gojek, Paytm, Airtel Payments, Visa, BharatPe, MoneyView, and many others.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in India.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why India

Powering that scale takes engineering talent well beyond our home markets - which is where India comes in. India is our second-largest team by headcount, with close to 150 people, and it continues to grow. The team here is one of our strongest, and it has become central to how we build and run our platform globally, with world class team members joining us from Tide, Uber, Flipkat, Amazon, GoTo/Gojek, Paytm, Airtel Payments, Visa, BharatPe, MoneyView, and many others.

So, now we are looking for our Head of Engineering, Supply Chain to join us in the India.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why South Africa

South Africa has one of the strongest engineering communities anywhere in the world, and we are deliberately growing our technology organisation in the country. We already have several team members based here. The work is fully remote, and the mission we are working on is a good deal closer to home than it is for our teams elsewhere.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in South Africa.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

• Lead and coach Outside Sales Representatives across the complete sales cycle.

• Support reps through:

  • Prospecting
  • Pipeline generation
  • Qualification
  • Discovery
  • Solution presentations
  • Objection handling
  • Negotiation
  • Closing
  • Account nurturing

• Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

• Coach both experienced and junior sales representatives.
• Conduct live coaching sessions during customer calls.
• Review recorded calls and provide actionable feedback.
• Help reps improve discovery, positioning, negotiation, and closing skills.
• Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

• Develop, refine, and document scalable sales processes.
• Create structured playbooks, coaching guides, and best practices.
• Standardize sales methodologies across the team.
• Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

• Leverage AI tools to improve coaching, sales execution, and operational efficiency.

• Build and manage workflows using tools such as:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Analyze sales calls, pipeline data, and team performance using AI.

• Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

• Monitor pipeline health and forecasting accuracy.
• Conduct pipeline reviews and deal strategy sessions.
• Identify risks, bottlenecks, and opportunities.
• Ensure CRM data remains accurate and up to date.
• Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

• Partner with leadership to align sales strategy and business goals.
• Share customer feedback and market insights with internal teams.
• Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

• Proven experience managing full-cycle B2B sales teams.
• Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
• Personal experience carrying a sales quota and closing complex B2B deals.
• Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

• Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
• Solid understanding of consultative technology sales processes.

AI & Technology

• Hands-on experience using AI tools within daily sales operations.

• Comfortable working with:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Ability to use AI for:

  • Sales coaching
  • Pipeline analysis
  • Playbook creation
  • Process optimization

Leadership & Communication

• Strong coaching, mentoring, and leadership abilities.
• Experience writing and improving sales playbooks and processes.
• Excellent verbal and written English communication skills.
• Native or near-native English proficiency strongly preferred.
• Availability to work during U.S. Eastern business hours.

Nice-to-Have

• Experience selling or managing sales teams within:

  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Professional Services

• Experience building high-performing remote sales teams.

• Familiarity with modern CRM platforms and sales analytics tools.

• Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

• Proven full-cycle B2B sales leader.
• Strong consultative selling mindset.
• Excellent coach who develops people through structured feedback.
• Process-oriented while remaining adaptable.
• Comfortable balancing live coaching with asynchronous development.
• Curious, technology-driven, and enthusiastic about AI.
• High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

• Review pipeline health and forecast opportunities.
• Conduct live coaching sessions with sales representatives.
• Join discovery calls and deal strategy discussions.
• Review recorded sales calls and provide coaching.
• Develop and improve sales playbooks using AI tools.
• Analyze sales metrics and identify coaching opportunities.
• Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

• Team quota attainment.
• Pipeline growth and health.
• Opportunity-to-close conversion rate.
• Sales cycle efficiency.
• Forecast accuracy.
• CRM hygiene and pipeline management.
• Rep development and coaching effectiveness.
• Adoption of sales processes and playbooks.

Why Join Us?

• Lead a full-cycle B2B sales organization.

• Work directly with executive leadership.

• High ownership over sales performance and coaching.

• Opportunity to shape sales processes using modern AI tools.

• Fully remote work environment with real business impact.

• Clear growth path into:

  • Director of Sales
  • Head of Sales
  • VP of Sales
  • Revenue Leadership

Interview Process

1. Initial Phone Screen
2. Spark Hire Intro Video (3–5 minutes)
3. Sales Leadership & Coaching Interview
4. Client Interview with CEO
5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Supply Chain to join us in Portugal.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Portugal.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why India

Powering that scale takes engineering talent well beyond our home markets - which is where India comes in. India is our second-largest team by headcount, with close to 150 people, and it continues to grow. The team here is one of our strongest, and it has become central to how we build and run our platform globally, with world class team members joining us from Tide, Uber, Flipkat, Amazon, GoTo/Gojek, Paytm, Airtel Payments, Visa, BharatPe, MoneyView, and many others.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in India.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why India

Powering that scale takes engineering talent well beyond our home markets - which is where India comes in. India is our second-largest team by headcount, with close to 150 people, and it continues to grow. The team here is one of our strongest, and it has become central to how we build and run our platform globally, with world class team members joining us from Tide, Uber, Flipkat, Amazon, GoTo/Gojek, Paytm, Airtel Payments, Visa, BharatPe, MoneyView, and many others.

So, now we are looking for our Head of Engineering, Supply Chain to join us in the India.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

• Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
• Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
• Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
• Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
• Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
• Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
• Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

• 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
• Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
• Strong backend engineering skills for data-intensive, distributed, operational systems.
• Proven system design ability at large scale, managing hundreds of thousands of devices or more.
• Experience managing and developing large engineering teams of 20 or more members.
• Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
• A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
• A high-performing, motivated engineering team aligned with company growth.
• Operational data visibility and trust established across multiple global markets.
• Robust architecture standards enabling reliability and data integrity.
• Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

• Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
• Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Pakistan

Pakistan is home to the third-largest concentration of technology team members at Moniepoint, and it’s one of the fastest-growing markets we hire into, with real headroom for growth in seniority and scope. We look for people here who understand first-hand what it means for financial services to be difficult to access, and who want to work on problems at a genuine international scale - changing how banking works across emerging markets.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Pakistan.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

• Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
• Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
• Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
• Drive platform evolution towards multi-currency and international scalability.
• Ensure platform reliability, scalability and security within a regulated environment.
• Partner with product, commercial and operations teams to align technical investments with business goals.
• Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

• Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
• At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
• Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
• Deep knowledge of API-first products, developer platforms and API integration.
• Proven leadership of multiple engineering teams via managers in a scaling organisation.
• Strong backend engineering skills in high-throughput, distributed transactional systems.
• Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

• A preliminary phone call with the recruiter
• A Panel interview session with two of our VPs of Engineering
• A Technical Assessment with our Group CTO / Co-founder
• A Behavioral and technical interview with our Group CEO / Founder
• Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

• Java (latest versions)
• Spring and Spring Boot
• Docker and Kubernetes
• PostgreSQL, DynamoDB, Elastic search
• Microservices architecture on AWS

What we can offer you

• Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
• Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
• Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.