Company Description

Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com

Job Description

BETSOL is hiring remote Contact Center / Telephony Operations Engineers to support an enterprise client’s migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management while the client’s colleagues transition their skills to Five9. This is a fully remote role; offshore candidates are welcome and must work U.S. business hours, or, where that is not possible, provide overlap until noon Eastern on U.S. business days.

Key Responsibilities

• Implement and support enterprise voice platforms — primarily Cisco, with some Avaya, Five9, and Microsoft Teams
• Troubleshoot voice issues (call quality, connectivity, log-in/authentication, endpoints) across multi-vendor environments
• Perform incident triage, escalation, and root cause analysis using tools such as Wireshark, Aternity, and Nectar
• Manage ServiceNow queues, ticket documentation, and user support workflows
• Support carrier integrations, SIP trunking, and telecom lifecycle activities (adds, moves, changes)
• Monitor and optimize voice performance (MOS, latency, jitter, packet loss)
• Collaborate with IT, network, vendors, and business teams to deliver and maintain solutions
• Maintain documentation, call flows, and operational procedures
• Provide mentoring, knowledge sharing, and operational support in a 24x7 environment
• Apply AI to proactively identify and resolve voice issues, accelerate diagnostics and resolution, automate ticket triage and self-service workflows, and analyze incident and call-quality trends for continuous improvement

Qualifications

Required Skills & Experience

• 3-5 years of hands-on support experience across enterprise voice platforms (Cisco, Avaya, Five9, Microsoft Teams)
• Proficiency with diagnostic and monitoring tools (Wireshark, Aternity, Nectar)
• ServiceNow ticket and queue management
• Understanding of SIP trunking, carrier integrations, and voice quality metrics (MOS, latency, jitter, packet loss)
• Familiarity applying AI and automation to voice operations and support workflows
• Strong troubleshooting, documentation, and collaboration skills; comfortable in a 24x7 operational environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are seeking a Technical Content Creator to showcase the practical power of Tether’s peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.

We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical “build-in-public” prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.

Responsibilities

• Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.

• Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.

• Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).

• Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.

• Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.

• Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.

Requirements

• 3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.

• Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.

• Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.

• Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).

• Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.

• Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions.

This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You’ll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You’ll work across web, data and technical teams to make sure Spring Health’s digital presence is structured to perform as AI discovery continues to evolve, and you’ll connect that performance to traffic, demand and pipeline. You’ll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings.

What you’ll be doing:

• Build and own Spring Health’s company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences.
• Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation.
• Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information.
• Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability.
• Own onsite/offsite content as discovery and experimentation surfaces.
• Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority.
• Maximize the long-term discovery value of high-priority content and thought leadership.
• Ensure AEO and GEO standards are consistently applied across Spring Health’s broader digital content ecosystem.
• Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact.
• Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis.
• Serve as the company-wide expert on AEO and AI discovery as the space continues to change.
• You’ll work across communications, marketing, web and other teams to turn Spring Health’s expertise into content that AI engines can find, understand and cite. You’ll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility.

What success looks like in this role:

• Improve Spring Health’s visibility and citation across priority AI-powered search and answer platforms for B2B and consumer.
• Increase qualified website traffic and engagement from AI-powered search and discovery channels.
• Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled.
• Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure.
• Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline.

What you’ll bring:

• 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years.
• Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences.
• A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content.
• Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing.
• A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence.
• Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms..
• The ability to create and modify content when needed without relying on a traditional editorial production process.
• Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis.
• The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly.
• Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise.
• The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams.
• A track record of building new capabilities without waiting for someone else to hand you the playbook.
• Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes.

Nice to have:

• Experience with server logs or crawler analysis
• Basic HTML/CSS, Python or SQL, APIs and automated workflows
• Experience with proprietary research, or healthcare and other regulated categories.
• In-house B2B or B2B SaaS experience is strongly preferred.

The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot across:

  • Sales Hub
  • Marketing Hub
  • Service Hub

• Build and manage:

  • Workflows
  • Automations
  • Pipelines
  • CRM architecture
  • System logic

• Execute data migrations, including:

  • Data mapping
  • Imports
  • Validation

• Develop dashboards, reporting, and campaign structures.

• Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

• Deliver projects from onboarding through deployment.

• Participate in:

  • Discovery
  • Strategic planning
  • Configuration
  • Development
  • Testing
  • Go-live support

• Ensure every implementation aligns with client goals and delivery standards.

• Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

• Lead client onboarding and training sessions.

• Educate clients on HubSpot best practices and platform capabilities.

• Translate business requirements into scalable HubSpot solutions.

• Collaborate with:

  • Project Managers
  • Solutions Architects
  • Developers

• Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

• Diagnose and resolve HubSpot platform and integration issues.

• Improve:

  • CRM structure
  • Workflows
  • Reporting
  • Automation

• Escalate complex technical issues with detailed documentation.

• Recommend process improvements based on platform performance.

Performance & Documentation

• Analyze CRM performance and campaign effectiveness.
• Provide data-driven recommendations for optimization.
• Maintain accurate project documentation within HubSpot.
• Ensure documentation remains organized and scalable.

What Success Looks Like

• HubSpot implementations are delivered successfully and on schedule.
• Clients confidently adopt and utilize the HubSpot platform.
• CRM systems remain scalable, organized, and efficient.
• Automations improve operational efficiency.
• Data migrations are completed accurately.
• Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

• You enjoy solving complex technical and operational challenges.
• You combine technical expertise with excellent client communication.
• You thrive in fast-paced consulting environments.
• You’re highly organized and detail-oriented.
• You proactively identify opportunities for optimization.
• You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong expertise in:

  • CRM architecture
  • Workflows
  • Automation
  • Pipelines

• Experience with:

  • Data migration
  • System integrations
  • Troubleshooting
  • Platform optimization

• Ability to manage multiple implementation projects simultaneously.

• Professional written and spoken English.

• Experience leading:

  • Client meetings
  • Training sessions
  • Solution workshops

• Strong analytical and problem-solving skills.

Nice to Have

• Active HubSpot Certifications or willingness to obtain them.
• Experience with HubSpot CMS.
• Background in digital marketing or CRM consulting.
• Experience working in implementation agencies or consulting environments.
• Knowledge of API integrations and third-party business applications.

Tech Stack

• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• HubSpot CMS
• Google Workspace
• Microsoft Office
• CRM reporting and dashboard tools
• AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

• Meet with clients to review implementation progress.
• Configure HubSpot workflows, pipelines, and automations.
• Execute data imports and validate CRM data.
• Troubleshoot platform or integration issues.
• Build dashboards and reporting.
• Train clients on HubSpot functionality and best practices.
• Collaborate with Project Managers, Developers, and Solutions Architects.
• Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

• Successful implementation delivery.
• Project completion within timeline and scope.
• Client satisfaction.
• HubSpot adoption and utilization rates.
• CRM accuracy and data integrity.
• Workflow and automation performance.
• Quality assurance and documentation accuracy.

Why This Role Stands Out

• Work with a leading HubSpot implementation agency.

• Partner directly with clients to solve meaningful business challenges.

• Continuous opportunities for HubSpot certifications and professional development.

• Fully remote role with flexible work arrangements.

• Collaborative team environment focused on learning and innovation.

• Career progression into:

  • Senior HubSpot Consultant
  • Solutions Architect
  • CRM Implementation Lead
  • Client Success Leadership

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.

Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.

You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.

In this role you will:

• Provide swift, high-priority support to Premium customers, responding within strict SLAs.

• Diagnose, reproduce, and resolve complex technical issues across the Replit platform.

• Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.

• Lead customer-facing communications during outages or incidents.

• Identify recurring issues and collaborate internally to reduce time-to-resolution.

• Contribute to internal tooling, automation, and documentation that improves team efficiency.

• Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.

• Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.

Required skills and experience:

• 3+ years in technical support, developer support, or systems engineering.

• Experience providing rapid-response support to high-value or enterprise customers.

• Strong debugging skills with JavaScript, Python, or similar languages.

• Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.

• Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.

• Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.

• A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.

Nice to have:

• Has used Replit in the last 3 to 6 months.

• Experience working with IDEs, terminals, or other common developer tools.

• Experience with AI tools (Claude, ChatGPT, etc.)

What we value:

• Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions

• Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams

• Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences

• Continuous learning: Passion for staying current with industry best practices and new technologies

• Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems

Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence.

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match ( US Only)

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🏝 Flexible Time Off (FTO) + Holidays

🚗 Commuter Benefits ( In-Office & US Only)

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement ( In-Office Only)

🚀 Quarterly Team Gatherings

☕ In Office Amenities ( In-Office Only)

Want to learn more about what we are up to?

• Self-driving Company

• Replit Agent at Scale

• AI Adoption

• Build Open-Source Apps

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are seeking a Technical Content Creator to showcase the practical power of Tether’s peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.

We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical “build-in-public” prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.

Responsibilities

• Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.

• Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.

• Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).

• Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.

• Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.

• Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.

Requirements

• 3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.

• Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.

• Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.

• Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).

• Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.

• Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Mission - Why we exist, what we do, and why we need you

Onomi is the HCP engagement and intelligence platform for life sciences. Pharma commercial and medical teams use Onomi to run their HCP engagements, congresses, webinars, advisory boards, and everyday meetings, and to capture what actually happens in them: every interaction captured with consent, matched to the right HCP record, and written back to Veeva or Salesforce in minutes, so the engagement they already pay for comes back as data their teams can act on.

Why now:

This is Onomi’s first dedicated business development role in the US, and you are not starting from zero. We have a strong US account management and event services team on the ground, a US customer base of 100 referenceable pharma companies including AstraZeneca, Takeda, Sanofi, GSK, and BeOne, and over 500,000 HCPs engaged across our platform every month. Our go-to-market is event-first: our leadership team speaks at the industry’s events, usually with a booth alongside, and you will be there with them; at key conventions we prospect as participants, where our customers gather; our biweekly webinars hand you a warm, named audience after every session. What has been missing are the people on the ground converting that presence and proof into new logos. We are hiring 3 talents at once as our founding US new-business group, working directly with the CEO, the leadership team, and senior sales colleagues in other regions.

What you will do:

• [35%] Work industry events: build target lists from attendee data before each event, staff the booth at leadership’s speaking events, prospect conventions as a participant (first alongside colleagues, then solo), and follow up with every named contact with relevant messaging.
• [20%] Run personalized outbound to webinar audiences and industry event attendee lists, turning warm names into booked first meetings. No mass sequences; every message is yours and very specific.
• [20%] Run first meetings: your three-slide story, sharp discovery questions, and a crisp follow-up that gets forwarded internally.
• [25%] Progress opportunities with senior support: bring in a senior seller, our solutions team or our leadership team at the right moment, keep every deal moving in an open deal channel, and co-sell through scoping and close.

What we need from you:

In your first month, you will:

• Join our leadership team at live industry events: staff the booth at tradeshows and walk congresses with them.
• Master our core sales plays: rehearse them, listen to past winning calls, and run mock first meetings that convince the team you can do it alone.
• Start outbound on your first event attendee list and webinar audience, and book your first attended meetings.

In your first 3 months, you will:

• Have 30+ attended first meetings on the board, with a 70%-plus show rate.
• Staff your first medical convention solo, with a pre-event target list, a floor contact log, and 100% follow-up.
• Convert each webinar cycle into at least 2 attended meetings.
• Have your first opportunities in discovery with a senior co-seller attached.

By month 6, you will have closed your first new US logo, co-sold with a senior colleague (for which you will get 100% quota retirement), and earned a clear conversation about your lane: toward closing bigger deals or leading meeting generation as we scale the team.

What you need to be great at:

• Speed and consistency despite ambiguity: following up same day, never dropping a ball, staying creative when the playbook runs out.
• Curiosity about the product and the customer: you ask why a customer runs things the way they do, you go into the layers underneath.
• Nobody expects you to become a sales engineer, but if your answer to every product question is ‘let me loop someone in,’ buyers lose interest and the someone loses patience.
• In-person presence: you are at your best on a floor, at a booth, in a hallway conversation, and you want to travel to make that happen (expect to hop on a plane every 2-3 weeks).
• Taking feedback fast: we coach constantly; what we correct on Monday shows up in your work on Tuesday.
• Working with support rather than an army: you handle what you can and escalate deliberately.
• Writing that sells: short, specific, personal messages that get replies.

What we are most curious about:

• Tell us about events or trade shows you have worked on: what you did before, on, and after the floor, and what it produced, with real numbers.
• Walk us through a product you sold and what sat underneath it: how it worked, why customers chose it, what its limits were.
• What are 2 or 3 outreach tactics that reliably got you replies and meetings, and how did you know they worked?
• Tell us about the last piece of feedback that changed how you work, and what changed.

Compensation: 150,000 to 190,000 USD on-target earnings (60% base, 40% variable), with guaranteed variable during ramp.

US-based, remote, near a major hub airport.

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings.

Being a Partner Account Manager at iManage Means…

iManage is the system of record for the world’s most complex legal and professional services organizations. More than 80% of the AmLaw 100 & 200 run on iManage. The technology partners who build on this platform gain immediate access to that install base and the enterprise credibility that comes with it.

The partners who win in this ecosystem are the ones who extend the value of the iManage platform in ways that create real outcomes for shared customers. Your job is to find those partners, get them building, and support them to market so that the innovation they bring puts the customer at the center of everything. That is the flywheel that drives long-term growth for the partner, for iManage, and most importantly for the customers who depend on both. You are responsible for turning it.

Target Outcomes…

• Deliver partner territory royalty revenue and activation metrics that compound over time, with a forecast you can defend at every stage of the quarter
• Qualify and sign new technology partners into the iManage ecosystem with speed and commercial rigor
• Drive partners from first conversation to live integration to active royalty revenue generation
• Own an active, growing territory with clear activation status and expansion pipeline across every tier
• Build the programmatic playbooks that allow the partner ecosystem to scale beyond individual relationship management

iM Responsible For…

• Qualify and sign new partners. Own the full partner lifecycle from first conversation through first revenue report. Manage inbound partnership interest with speed and judgment. Evaluate fit against iManage’s ecosystem strategy, route candidates to the right program entry point, and own the commercial conversation from initial qualification through signed agreement and into early activation.
• Get partners building. The best partnerships are anchored in technology. Own the path from signed agreement to live integration and drive partners through the technical and commercial milestones required to build meaningfully on the iManage platform.
• Activate partners and take them to market. Once a partner is live, own their go-to-market activation. Enable partners on iManage’s product and positioning, connect them to the right internal resources, and drive joint marketing and sales activity that produces adoption. Measure success by live integrations and royalty revenue reported by active partners, not signed contracts.
• Manage your territory. Own your forecast. Run structured QBR cadence across your territory and know where every partner stands on activation, expansion, and royalty revenue contribution at every stage of the quarter. Surface problems before they escalate and come with solutions, not status updates.
• Build the playbook. Contribute to the onboarding frameworks, qualification criteria, and programmatic infrastructure that scale the partner ecosystem beyond individual relationship management. If you are doing something manually that should be systematized, build the system.
• Coordinate internally. Serve as the connective tissue between your partner territory and iManage’s Product, Engineering, and Marketing teams. Pull in the right resources at the right time and keep your team informed on territory health without being asked.

iM Qualified Because I Have…

• 5 to 10 years in partner management, ISV business development, technology alliances, or a closely related field at an enterprise SaaS company
• Demonstrated experience managing technology partners through the full lifecycle: qualification, commercial agreement, integration build, activation, and joint go-to-market
• Track record of owning and closing commercial partnership agreements, not just managing relationships after the deal is done
• Commercial fluency in partner economics, royalty models, and marketplace distribution; able to structure and close deals independently within defined authority levels
• Forecast discipline: you own a number and you know where it is coming from at every stage of the quarter. Pipeline hygiene, activation tracking, and QBR cadence are how you stay ahead of the forecast, not how you explain it after the fact
• Technical comfort sufficient to engage credibly with technical founders and engineering teams on API architecture, integration requirements, and platform capabilities

Bonus Points If I Have…

• Background in legal tech, practice management, or enterprise document and knowledge management
• Experience building on or selling through an ISV marketplace such as Salesforce AppExchange, Microsoft AppSource, or a comparable platform ecosystem
• Prior experience writing partner onboarding or activation playbooks from scratch
• Comfort operating in a high-inbound, fast-moving environment where prioritization is a daily discipline
• An existing network in the legal technology or enterprise SaaS partner community

The overall US annual base salary range for this position is $150,000 - $200,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.

Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By…

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

This position offers a competitive compensation package reflecting the hunting nature of the role: 70% base salary / 30% variable compensation based on net new partner acquisition (MRR or ACV of new partnerships).

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.

#LI-KN1

#LI-Remote

Douro Labs is the core development team behind the Pyth Network. We’re looking for a compliance professional to build and manage our AML/KYC processes and lay the groundwork for potential regulatory licensing in the EU.

This role is for an operator who understands the plumbing of institutional trust: someone who can walk a flagged counterparty through a documentation request one hour and brief the General Counsel on jurisdictional threshold risk the next. You will serve as the primary safeguard between Douro Labs and the institutional clients, prime brokers, and financial infrastructure players we onboard, managing the supply side of trust (running AML/KYC review on customers and companies entering our network) and the regulatory side (building the policies, audits, and controls that let Douro Labs pursue EU benchmark administrator licensing).

Location: Remote (EU-based preferred)

Type: full-time

Reports to: General Counsel

About Our Team and Your Role

We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Trust and diligence are key to how we operate.

Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm.

Startup-level Speed: We thrive in the dynamic DeFi space and need a compliance professional who can build sound processes without slowing down the business. We’re building an Amsterdam hub with strong technical, business development, and legal/compliance talent.

The Mission: You will be building the trust infrastructure behind Pyth Pro, our institutional-grade data solution. As we bring on sophisticated institutional buyers and pursue regulatory licensing in the EU, your work will define how Douro Labs manages risk and earns the confidence of regulators and counterparties alike.

About the Role

This is a hybrid compliance/operations role. At the outset, you’ll manage day-to-day AML/KYC operations for our customer onboarding flow. Over time, as Douro Labs moves forward with EU benchmark administrator licensure, this role is expected to evolve into a full-time Compliance Officer position with broader regulatory responsibility.

We operate a deliberately permissive onboarding model: customers get access first, and a compliance review happens behind the scenes. This role exists to manage that review process and build the compliance infrastructure we’ll need as we scale.

Responsibilities

AML/KYC Operations

• Manage the ongoing AML/KYC review queue via Sumsub

• Request and follow up on additional information from flagged customers and companies

• Escalate higher-risk or ambiguous cases to the General Counsel

• Apply onboarding policy consistently across individual and company customers

• Manage and maintain company-wide AML and sanctions policies

EU Benchmark Regulatory Readiness

• Work with engineering to build tracking for feed usage by product type and jurisdiction (EU/UK volume)

• Monitor usage against regulatory thresholds

• Manage customer usage audits

• Help prepare groundwork for potential EU benchmark administrator licensing (policies, procedures, code of conduct for data publishers)

• Develop and implement policies, procedures, and structures required to seek registration as a benchmark administrator in the EU

Internal Compliance

• Keep internal policies current across Douro Labs’ multiple entities

• Manage Douro Labs’ onboarding processes at counterparties’ request

• Support periodic reviews to keep the compliance queue moving

Finance Compliance

• Serve as the point of contact for financial compliance, coordinating statutory deliverables with the Finance team and appropriate record keeping

• Maintain internal financial controls: approval workflows, segregation of duties, digital asset policies etc.

• Coordinate the annual external/financial audit for relevant entities and serve as the compliance point of contact for auditors.

• Work with Head of Finance to ensure 360 coverage of all tax obligations across all entities.

• Ensure billing and revenue recognition align with signed customer contracts and applicable standards.

• Flag contract terms with financial/compliance implications and upcoming renewals.

• Track concentration risk across major counterparties.

About You

• Background in compliance operations, AML/KYC, aC related regulatory function

• Comfortable managing a recurring operational workload independently

• Clear communicator with customers requesting documentation

• Interested in growing into a full Compliance Officer role as our regulatory footprint expands

• Crypto/DeFi or financial infrastructure familiarity a plus, not required

• Comfortable with startup pace and evolving scope

Think you’ve got what it takes to build the most talented team in the world? We’d love to meet you.

Mission - Why we exist, what we do, and why we need you

Onomi is the HCP engagement and intelligence platform for life sciences. Pharma commercial and medical teams use Onomi to run their HCP engagements, congresses, webinars, advisory boards, and everyday meetings, and to capture what actually happens in them: every interaction captured with consent, matched to the right HCP record, and written back to Veeva or Salesforce in minutes, so the engagement they already pay for comes back as data their teams can act on.

Why now:

This is Onomi’s first dedicated business development role in the US, and you are not starting from zero. We have a strong US account management and event services team on the ground, a US customer base of 100 referenceable pharma companies including AstraZeneca, Takeda, Sanofi, GSK, and BeOne, and over 500,000 HCPs engaged across our platform every month. Our go-to-market is event-first: our leadership team speaks at the industry’s events, usually with a booth alongside, and you will be there with them; at key conventions we prospect as participants, where our customers gather; our biweekly webinars hand you a warm, named audience after every session. What has been missing are the people on the ground converting that presence and proof into new logos. We are hiring 3 talents at once as our founding US new-business group, working directly with the CEO, the leadership team, and senior sales colleagues in other regions.

What you will do:

• [35%] Work industry events: build target lists from attendee data before each event, staff the booth at leadership’s speaking events, prospect conventions as a participant (first alongside colleagues, then solo), and follow up with every named contact with relevant messaging.
• [20%] Run personalized outbound to webinar audiences and industry event attendee lists, turning warm names into booked first meetings. No mass sequences; every message is yours and very specific.
• [20%] Run first meetings: your three-slide story, sharp discovery questions, and a crisp follow-up that gets forwarded internally.
• [25%] Progress opportunities with senior support: bring in a senior seller, our solutions team or our leadership team at the right moment, keep every deal moving in an open deal channel, and co-sell through scoping and close.

What we need from you:

In your first month, you will:

• Join our leadership team at live industry events: staff the booth at tradeshows and walk congresses with them.
• Master our core sales plays: rehearse them, listen to past winning calls, and run mock first meetings that convince the team you can do it alone.
• Start outbound on your first event attendee list and webinar audience, and book your first attended meetings.

In your first 3 months, you will:

• Have 30+ attended first meetings on the board, with a 70%-plus show rate.
• Staff your first medical convention solo, with a pre-event target list, a floor contact log, and 100% follow-up.
• Convert each webinar cycle into at least 2 attended meetings.
• Have your first opportunities in discovery with a senior co-seller attached.

By month 6, you will have closed your first new US logo, co-sold with a senior colleague (for which you will get 100% quota retirement), and earned a clear conversation about your lane: toward closing bigger deals or leading meeting generation as we scale the team.

What you need to be great at:

• Speed and consistency despite ambiguity: following up same day, never dropping a ball, staying creative when the playbook runs out.
• Curiosity about the product and the customer: you ask why a customer runs things the way they do, you go into the layers underneath.
• Nobody expects you to become a sales engineer, but if your answer to every product question is ‘let me loop someone in,’ buyers lose interest and the someone loses patience.
• In-person presence: you are at your best on a floor, at a booth, in a hallway conversation, and you want to travel to make that happen (expect to hop on a plane every 2-3 weeks).
• Taking feedback fast: we coach constantly; what we correct on Monday shows up in your work on Tuesday.
• Working with support rather than an army: you handle what you can and escalate deliberately.
• Writing that sells: short, specific, personal messages that get replies.

What we are most curious about:

• Tell us about events or trade shows you have worked on: what you did before, on, and after the floor, and what it produced, with real numbers.
• Walk us through a product you sold and what sat underneath it: how it worked, why customers chose it, what its limits were.
• What are 2 or 3 outreach tactics that reliably got you replies and meetings, and how did you know they worked?
• Tell us about the last piece of feedback that changed how you work, and what changed.

Compensation: 150,000 to 190,000 USD on-target earnings (60% base, 40% variable), with guaranteed variable during ramp.

US-based, remote, near a major hub airport.

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

Website Designer – WordPress, Webflow, Figma & UI/UX | Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Client Business Hours

Location: Remote — LATAM, South Africa, Philippines & Pakistan Preferred

About the Role

At Pavago, one of our clients is hiring a creative and technically capable Website Designer to design, build, and optimize modern, responsive, and conversion-focused websites.

This is not purely a graphic design role. You’ll combine UI/UX design with hands-on website implementation, taking projects from wireframes and visual concepts through CMS development, responsive testing, SEO optimization, and ongoing improvements.

You’ll work across platforms such as WordPress, Webflow, Shopify, and Squarespace, while using Figma and front-end technologies like HTML and CSS to create polished digital experiences.

If you have a strong eye for design, understand how websites support conversions, and can both design and build, this role is a strong fit.

What You’ll Own

Website Design & UI/UX

• Create wireframes, mockups, and responsive website designs using:

  • Figma
  • Adobe XD
  • Sketch

• Design modern:

  • Landing pages
  • Marketing websites
  • Business websites
  • Campaign pages

• Apply strong UI/UX principles around:

  • Visual hierarchy
  • Typography
  • Spacing
  • Navigation
  • Usability
  • Conversion-focused design

• Translate business and marketing requirements into intuitive website experiences

• Maintain consistency with established brand guidelines and design systems

• Ensure designs work effectively across desktop, tablet, and mobile

CMS Development & Website Builds

• Build and customize websites using:

  • WordPress
  • Webflow
  • Shopify
  • Squarespace

• Customize themes, templates, and page layouts

• Use HTML and CSS for custom implementations and styling

• Apply light JavaScript customization when needed

• Configure:

  • Forms
  • Plugins
  • Integrations
  • Tracking tools
  • Website widgets

• Build reusable components and scalable CMS structures

• Translate approved Figma or design files into functional web pages

Website Performance & SEO

• Optimize websites for:

  • Page speed
  • Mobile responsiveness
  • Accessibility
  • SEO
  • User experience

• Implement on-page SEO fundamentals, including:

  • Metadata
  • Heading structures
  • Image optimization
  • Schema basics

• Run performance audits using:

  • Google Lighthouse
  • PageSpeed Insights
  • GTmetrix

• Identify and resolve issues affecting website speed, performance, and usability

• Maintain SEO-friendly website structures and page layouts

Testing, QA & Maintenance

• Test websites across:

  • Desktop
  • Mobile
  • Tablets
  • Major browsers

• Troubleshoot:

  • Responsive design issues
  • Formatting problems
  • Plugin conflicts
  • CMS issues

• Perform routine website updates and maintenance

• Review pages carefully before publishing

• Ensure websites remain stable, secure, responsive, and fully functional

• Catch visual and functional inconsistencies before they reach users

Marketing & Content Collaboration

• Collaborate with marketing, content, and leadership teams

• Build landing pages supporting:

  • Lead generation
  • Marketing campaigns
  • Product launches

• Implement stakeholder feedback quickly and accurately

• Maintain organized design assets and reusable website components

• Support ongoing website optimization based on business and marketing needs

Requirements

• 2+ years of professional website design experience

• Strong proficiency with Figma, Adobe XD, or Sketch

• Hands-on experience with one or more of:

  • WordPress
  • Webflow
  • Shopify
  • Squarespace

• Strong HTML and CSS skills

• Experience building responsive websites

• Experience optimizing websites for performance and mobile devices

• Strong understanding of modern website UI/UX principles

• Ability to translate designs into functional website experiences

• Strong attention to detail and quality assurance

• Ability to manage multiple website projects and priorities simultaneously

• Strong communication and collaboration skills

• Ability to work independently in a remote environment

• Availability during U.S. client business hours

Preferred Experience

• Shopify or WooCommerce experience

• Basic JavaScript/front-end development knowledge

• Familiarity with:

  • Google Analytics
  • Google Tag Manager
  • SEO tools

• Experience with SaaS, agencies, or e-commerce brands

• Landing page and conversion optimization experience

• Understanding of SEO-friendly website architecture

Tools & Technology

Figma | WordPress | Webflow | Shopify | Squarespace | HTML | CSS | JavaScript | Adobe XD | Sketch | WooCommerce | Google Lighthouse | PageSpeed Insights | GTmetrix | Google Analytics | Google Tag Manager | SEO Tools

What Makes You a Strong Fit

You’ll likely thrive in this role if you:

• Combine a strong visual design eye with practical website-building skills
• Understand both UI/UX and website implementation
• Can balance aesthetics with performance, SEO, usability, and conversions
• Are highly detail-oriented and quickly catch visual or responsive inconsistencies
• Can manage multiple website projects simultaneously
• Communicate clearly and work effectively with marketing and content teams
• Can take a website from concept through implementation and QA
• Implement feedback accurately without losing design consistency
• Work independently and take ownership of deliverables

What a Typical Day Looks Like

Your day might start by designing a new landing page in Figma or translating an approved design into WordPress or Webflow.

Throughout the day, you could customize layouts using HTML and CSS, optimize website speed and mobile responsiveness, run Lighthouse or PageSpeed audits, test pages across devices and browsers, and implement stakeholder revisions.

You may also support marketing campaigns by launching new pages or troubleshoot CMS, plugin, or formatting issues across existing websites.

In short: you design and build visually polished, responsive, fast, and conversion-focused websites that support both user experience and business growth.

Key Metrics for Success

• Website projects and updates delivered on time
• Strong mobile responsiveness across devices
• Improved Lighthouse and website performance scores
• Fast page-load performance
• Reduced website errors and formatting issues
• Consistent quality across browsers and devices
• Positive stakeholder feedback on design and usability
• Improvements in SEO and conversion performance
• Accurate implementation of approved designs

Why This Role Stands Out

• Opportunity to both design and build websites

• Hands-on ownership from concept through launch

• Exposure to WordPress, Webflow, Shopify, and modern web technologies

• Direct collaboration with marketing, content, and leadership teams

• Opportunity to work across landing pages, campaigns, and complete website projects

• Fully remote working environment

• Career growth opportunities into:

  • Senior Website Designer
  • UI/UX Designer
  • Webflow / WordPress Developer
  • Conversion Rate Optimization (CRO)
  • Web Design Lead

Interview Process

1. Initial Application
2. Spark Hire One-Way Video Interview
3. Video Interview with Pavago Recruiter
4. Portfolio Review & Practical Assessment
5. Client Interview
6. Offer & Background Verification

Spark Hire Video Interview – Required

As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire.

After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.

Completion of the Spark Hire video is required to be considered for the next stage. Please check your inbox as well as your spam or junk folder for the invitation.

Apply Now

If you’re a Website Designer who can both design and build, have hands-on experience with Figma, WordPress or Webflow, HTML/CSS, and care about creating fast, responsive, conversion-focused websites, we’d love to hear from you.

Apply today and help create digital experiences that combine strong UI/UX, technical performance, SEO, and conversion-focused design.

#WebsiteDesigner #WebDesigner #WebDesign #WordPress #Webflow #Figma #HTML #CSS #Shopify #UIUX #LandingPageDesign #ResponsiveDesign #SEO #WebDevelopment #RemoteJobs #FrontendDesign

#LI-AG1

Account Executive – B2B Sales | Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

We’re hiring an experienced B2B Account Executive to own the sales process from qualified opportunity through close.

You’ll lead discovery, presentations, proposals, negotiations, and closing while maintaining a healthy pipeline and consistently achieving revenue targets.

What You’ll Do

• Conduct discovery and qualification calls
• Understand customer challenges, goals, and buying criteria
• Deliver compelling product or service presentations and demos
• Develop proposals and commercial recommendations
• Handle objections and negotiate pricing and terms
• Manage opportunities throughout the sales cycle
• Maintain accurate CRM records and sales forecasts
• Consistently achieve monthly and quarterly revenue targets

Requirements

• 3+ years of B2B closing experience
• Proven history of meeting or exceeding sales quotas
• Strong discovery, negotiation, objection-handling, and closing skills
• Experience managing multiple opportunities simultaneously
• Proficiency with CRM platforms
• Excellent business communication and presentation skills
• Results-driven and comfortable working against revenue targets

What Success Looks Like

• Consistent quota attainment
• Strong opportunity-to-close conversion rates
• Healthy and well-managed sales pipeline
• Accurate forecasting and CRM records
• Consistent revenue generation

Interview Process

1. Initial Screening Call
2. Spark Hire Video Interview
3. Recruiter Interview
4. Client Interview
5. Offer & Onboarding

Apply Now

If you’re a proven B2B closer who can run strong discovery conversations, navigate objections, and consistently turn qualified opportunities into revenue, apply now and take ownership of a high-impact sales pipeline.

#AccountExecutive #B2BSales #Sales #Closing #BusinessDevelopment #SalesExecutive #AccountExecutiveJobs #RemoteSales #RemoteJobs

Charter Sales Executive – Private Aviation & Luxury Client Sales

Position Type: Full-Time, Remote

Location: Remote – EST Time Zone Preferred

Compensation: Competitive Base + Uncapped Commission

About the Role

We’re hiring a polished, relationship-driven Charter Sales Executive to convert qualified inbound opportunities into booked private jet charters and long-term client relationships.

You’ll support a leading private aviation company serving high-net-worth individuals, executives, entrepreneurs, and discerning travelers worldwide.

This is a high-touch sales role where responsiveness, trust, discretion, and exceptional service directly impact revenue. You’ll manage the client journey from initial inquiry through booking and post-flight follow-up while working closely with operations to deliver a seamless experience.

If you have experience in luxury sales, private aviation, high-ticket services, hospitality, travel, real estate, financial services, or other relationship-driven sales environments, this could be an excellent fit.

What You’ll Own

Charter Sales & Closing

• Manage qualified inbound charter inquiries

• Understand each client’s:

  • Travel requirements
  • Schedule
  • Destination
  • Passenger needs
  • Aircraft preferences

• Recommend appropriate charter and aircraft solutions

• Present options professionally and confidently

• Manage objections, follow-ups, and negotiations

• Convert qualified opportunities into booked flights

• Drive repeat bookings and long-term revenue

High-Net-Worth Client Relationship Management

• Build trusted relationships with prospective and existing clients
• Deliver discreet, responsive, white-glove service
• Maintain a consultative approach rather than transactional selling
• Anticipate client needs and respond with urgency
• Follow up after flights to maintain relationships and generate repeat business
• Represent the brand professionally in every interaction

Client Communication & Booking Coordination

• Respond quickly to inquiries through:

  • Phone
  • Email
  • WhatsApp
  • Slack

• Maintain clear communication throughout the booking process

• Coordinate closely with operations and support teams

• Keep clients informed of important updates and next steps

• Ensure a smooth transition from sale to flight execution

CRM & Sales Pipeline Management

• Maintain accurate CRM records and client notes
• Track opportunities, follow-ups, bookings, and sales activity
• Manage multiple active opportunities simultaneously
• Ensure no qualified leads or follow-ups fall through the cracks
• Maintain accurate pipeline visibility
• Support forecasting and sales performance reporting

Client Retention & Revenue Growth

• Develop relationships that generate repeat charter business
• Identify opportunities to deepen existing client relationships
• Maintain consistent follow-up with high-value prospects and clients
• Deliver a level of service that encourages referrals and long-term loyalty
• Contribute directly to revenue and booking growth

On-Call Client Coverage

• Participate in a rotating coverage schedule when required
• Respond to time-sensitive client inquiries outside standard business hours
• Maintain professionalism and urgency in a client-first environment

What Makes You a Strong Fit

• You’re polished, confident, and highly professional with clients
• You understand how to sell high-ticket products or services
• You build trust naturally rather than relying on aggressive sales tactics
• You’re comfortable communicating with executives and affluent clientele
• You respond quickly and understand that speed can determine whether a deal closes
• You stay organized while managing multiple high-value opportunities
• You understand the importance of discretion and confidentiality
• You enjoy building relationships that lead to repeat business

Required Experience & Skills

• Proven success in:

  • Sales
  • Business Development
  • Account Management
  • Client Relationship Management

• Experience selling high-ticket products or services strongly preferred

• Exceptional spoken and written English

• Strong consultative selling and relationship-building skills

• Demonstrated ability to close sales and manage client relationships

• Strong follow-up and organizational discipline

• Experience using CRM platforms and sales tools

• Ability to manage multiple opportunities simultaneously

• Comfortable working independently in a remote environment

• Ability to thrive in a fast-paced, performance-driven sales environment

• Flexibility to support clients outside standard hours when scheduled

Highly Preferred Experience

Experience within one or more of the following:

• Private aviation or jet charter
• Luxury travel
• Yacht charter
• Luxury hospitality
• Concierge services
• Executive services
• Luxury real estate
• Financial services
• Other high-ticket, relationship-driven sales environments

Additional advantages include:

• Familiarity with Avinode or similar charter platforms
• Knowledge of private aircraft categories and cabin configurations
• Understanding of charter operations
• Experience serving high-net-worth or ultra-high-net-worth clients
• Familiarity with cryptocurrency transactions

What a Typical Day Looks Like

You may start by reviewing active charter inquiries and following up with clients considering flight options.

Throughout the day, you’ll speak with prospective and existing clients, understand their travel requirements, recommend appropriate solutions, coordinate with operations, manage bookings, and follow up on active opportunities.

You’ll keep the CRM current, maintain visibility across your pipeline, and ensure clients receive prompt communication throughout their journey.

In short: you turn qualified private aviation inquiries into booked flights while building trusted client relationships that generate repeat business.

Key Metrics for Success

• Qualified inquiry-to-booking conversion rate
• Charter revenue generated
• Repeat booking and client retention rate
• Sales pipeline value and progression
• Speed of response to client inquiries
• Follow-up consistency
• CRM accuracy and pipeline visibility
• Client satisfaction and relationship quality

Why Join?

• Competitive base compensation
• Uncapped commission potential
• Qualified inbound sales opportunities
• Fully remote work environment
• Exposure to the luxury private aviation industry
• Opportunity to build relationships with high-value clientele
• Entrepreneurial, performance-driven culture
• Strong career growth within a rapidly expanding company

Hiring Process

1. Initial Application Review
2. Intro Video via Spark Hire
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video completed on your own time and is the final step needed to complete your application.

Instead of repeating your background across multiple screening calls, you get to introduce yourself once and show the hiring team how you communicate before the first interview. If there’s a strong fit, your first live conversation can focus on your sales experience and the opportunity rather than starting from scratch.

Don’t overthink it. You can record your responses multiple times, and discarded takes are not shared.

Please keep an eye on both your inbox and spam folder for the Spark Hire invitation.

Apply Now

If you:

• Have a track record of success in sales or relationship management
• Know how to sell high-ticket products or services
• Communicate confidently with affluent and executive-level clients
• Are highly responsive, polished, and relationship-focused
• Want to build a career in luxury private aviation

We’d love to hear from you.

#CharterSales #PrivateAviation #PrivateJet #LuxurySales #AviationJobs #SalesExecutive #HighTicketSales #AccountExecutive #BusinessDevelopment #ClientRelations #Avinode #RemoteSales #RemoteJobs

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot across:

  • Sales Hub
  • Marketing Hub
  • Service Hub

• Build and manage:

  • Workflows
  • Automations
  • Pipelines
  • CRM architecture
  • System logic

• Execute data migrations, including:

  • Data mapping
  • Imports
  • Validation

• Develop dashboards, reporting, and campaign structures.

• Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

• Deliver projects from onboarding through deployment.

• Participate in:

  • Discovery
  • Strategic planning
  • Configuration
  • Development
  • Testing
  • Go-live support

• Ensure every implementation aligns with client goals and delivery standards.

• Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

• Lead client onboarding and training sessions.

• Educate clients on HubSpot best practices and platform capabilities.

• Translate business requirements into scalable HubSpot solutions.

• Collaborate with:

  • Project Managers
  • Solutions Architects
  • Developers

• Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

• Diagnose and resolve HubSpot platform and integration issues.

• Improve:

  • CRM structure
  • Workflows
  • Reporting
  • Automation

• Escalate complex technical issues with detailed documentation.

• Recommend process improvements based on platform performance.

Performance & Documentation

• Analyze CRM performance and campaign effectiveness.
• Provide data-driven recommendations for optimization.
• Maintain accurate project documentation within HubSpot.
• Ensure documentation remains organized and scalable.

What Success Looks Like

• HubSpot implementations are delivered successfully and on schedule.
• Clients confidently adopt and utilize the HubSpot platform.
• CRM systems remain scalable, organized, and efficient.
• Automations improve operational efficiency.
• Data migrations are completed accurately.
• Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

• You enjoy solving complex technical and operational challenges.
• You combine technical expertise with excellent client communication.
• You thrive in fast-paced consulting environments.
• You’re highly organized and detail-oriented.
• You proactively identify opportunities for optimization.
• You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong expertise in:

  • CRM architecture
  • Workflows
  • Automation
  • Pipelines

• Experience with:

  • Data migration
  • System integrations
  • Troubleshooting
  • Platform optimization

• Ability to manage multiple implementation projects simultaneously.

• Professional written and spoken English.

• Experience leading:

  • Client meetings
  • Training sessions
  • Solution workshops

• Strong analytical and problem-solving skills.

Nice to Have

• Active HubSpot Certifications or willingness to obtain them.
• Experience with HubSpot CMS.
• Background in digital marketing or CRM consulting.
• Experience working in implementation agencies or consulting environments.
• Knowledge of API integrations and third-party business applications.

Tech Stack

• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• HubSpot CMS
• Google Workspace
• Microsoft Office
• CRM reporting and dashboard tools
• AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

• Meet with clients to review implementation progress.
• Configure HubSpot workflows, pipelines, and automations.
• Execute data imports and validate CRM data.
• Troubleshoot platform or integration issues.
• Build dashboards and reporting.
• Train clients on HubSpot functionality and best practices.
• Collaborate with Project Managers, Developers, and Solutions Architects.
• Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

• Successful implementation delivery.
• Project completion within timeline and scope.
• Client satisfaction.
• HubSpot adoption and utilization rates.
• CRM accuracy and data integrity.
• Workflow and automation performance.
• Quality assurance and documentation accuracy.

Why This Role Stands Out

• Work with a leading HubSpot implementation agency.

• Partner directly with clients to solve meaningful business challenges.

• Continuous opportunities for HubSpot certifications and professional development.

• Fully remote role with flexible work arrangements.

• Collaborative team environment focused on learning and innovation.

• Career progression into:

  • Senior HubSpot Consultant
  • Solutions Architect
  • CRM Implementation Lead
  • Client Success Leadership

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Product Designer (UX/UI Designer | SaaS Products & Design Systems)

Position Type: Full-Time, Remote

Location: Brazil, Colombia, Argentina, or Mexico

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Product Designer (UX/UI) to create intuitive, scalable, and user-centered experiences across web and mobile applications.

This is more than a visual design role. You’ll own the end-to-end product design process—from user research and interaction design to design systems and developer handoff. Working closely with Product Managers and Engineers, you’ll transform user insights into seamless digital experiences that improve usability, engagement, and customer satisfaction.

If you enjoy solving complex product challenges, designing with systems in mind, and balancing user needs with business goals, this role is an excellent fit.

What You’ll Own

UX Research & Product Discovery

• Conduct user research, interviews, usability testing, and behavioral analysis.
• Create personas, journey maps, user flows, and information architecture.
• Identify friction points and recommend user experience improvements.
• Use analytics tools such as Mixpanel, Amplitude, or similar platforms to support design decisions.

UX/UI Design

• Design wireframes, user flows, prototypes, and high-fidelity interfaces.
• Create responsive experiences across desktop and mobile applications.
• Design modern, intuitive user interfaces aligned with SaaS best practices.
• Deliver production-ready designs using Figma, Adobe XD, or Sketch.

Design Systems & Component Libraries

• Build, maintain, and evolve scalable design systems.
• Create reusable UI components and design patterns.
• Define standards for typography, spacing, color, icons, and interactions.
• Ensure consistency across all products and features.

Accessibility & User Experience

• Design accessible experiences aligned with WCAG 2.1 standards.
• Improve usability across devices, browsers, and screen sizes.
• Create intuitive interfaces that reduce friction and improve engagement.

Product Optimization

• Conduct A/B testing and usability validation.
• Analyze user behavior to improve conversion, retention, and engagement.
• Iterate designs based on customer feedback, analytics, and testing results.

Collaboration & Developer Handoff

• Partner closely with Product Managers and Engineering teams throughout the product lifecycle.
• Deliver developer-ready assets using Figma Dev Mode, Zeplin, or similar tools.
• Provide interaction specifications, annotations, and design documentation.
• Support implementation to ensure design quality in production.

What Makes You a Strong Fit

• User-first mindset with strong product thinking.
• Excellent problem-solving and UX decision-making skills.
• Strong visual design skills with attention to detail.
• Comfortable balancing business objectives with user needs.
• Collaborative communicator who works effectively with cross-functional teams.
• Passionate about scalable systems, accessibility, and continuous improvement.

Required Experience & Skills

Experience

• 2+ years of experience in Product Design or UX/UI Design.

• Strong portfolio demonstrating:

  • UX problem-solving
  • Product thinking
  • Responsive design
  • High-quality UI execution

Core Skills

• Advanced proficiency in:

  • Figma
  • Adobe XD
  • Sketch

• Experience creating:

  • User flows
  • Wireframes
  • Interactive prototypes
  • Design systems

• Strong understanding of:

  • UX principles
  • Accessibility
  • Responsive design
  • Usability testing

Nice-to-Have

• Experience designing:

  • SaaS platforms
  • Enterprise software
  • Consumer applications

• Experience maintaining large-scale design systems.

• Basic knowledge of:

  • HTML
  • CSS
  • JavaScript

• Familiarity with:

  • Mixpanel
  • Amplitude
  • Product analytics platforms

What a Typical Day Looks Like

• Conduct user research and review product analytics.
• Design user flows, wireframes, and high-fidelity interfaces.
• Build interactive prototypes and validate design concepts.
• Collaborate with Product Managers and Engineers.
• Expand and maintain design systems.
• Conduct usability testing and iterate based on user feedback.

In short: You’ll design intuitive, scalable product experiences that improve usability, strengthen customer engagement, and support long-term product growth.

Key Metrics for Success (KPIs)

• Improved user satisfaction and usability.
• Increased product engagement and retention.
• Reduced friction across key user journeys.
• On-time delivery of production-ready design assets.
• Adoption and consistency of design systems.
• Reduced implementation issues during development.

Why Join Us?

• Own the end-to-end product design experience.

• Work closely with Product and Engineering teams.

• Directly influence product usability and customer experience.

• Build and evolve scalable design systems.

• Fully remote work environment with long-term growth opportunities.

• Career progression into:

  • Senior Product Designer
  • Design Lead
  • Head of Design

Interview Process

1. Initial Phone Screen
2. Spark Hire Intro Video (3–5 minutes)
3. Portfolio Review & UX/UI Assessment
4. Client Interview
5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re passionate about designing intuitive digital products, enjoy solving complex UX challenges, and excel at creating scalable design systems that improve user experiences, we’d love to hear from you. Apply today and help shape products that delight users while driving measurable business impact.

Customer Service & Dispatch Coordinator – HVAC & Trades | Remote

Position Type: Full-Time, Remote

Location: Remote (LATAM Preferred)

Working Hours: U.S. Business Hours (EST)

About the Role

At Pavago, one of our clients is hiring a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a fast-paced U.S.-based home services company.

This role sits at the center of customer service, technician dispatching, scheduling, and field operations. You’ll manage high-volume inbound customer communication, coordinate HVAC, plumbing, and electrical service appointments, and ensure customers and technicians stay informed throughout the service process.

This is not a passive customer support role. You’ll need to think quickly, adjust schedules in real time, resolve customer concerns, and understand how efficient dispatching directly impacts technician utilization, customer satisfaction, and operational performance.

If you have hands-on dispatching experience in HVAC, plumbing, electrical, or home services and thrive in fast-moving environments, this role is a strong fit.

What You’ll Own

Customer Service & Communication

• Handle high-volume inbound customer calls, emails, and chats professionally and efficiently

• Serve as a primary point of contact from initial inquiry through job completion

• Assist customers with service requests and appointment scheduling

• Communicate:

  • Service updates
  • Technician ETAs
  • Delays
  • Schedule changes
  • Appointment adjustments

• Proactively keep customers informed throughout the service process

• Resolve customer concerns calmly and professionally

• Maintain clear, empathetic, and solutions-focused communication across every interaction

Dispatching & Technician Scheduling

• Schedule and dispatch HVAC, plumbing, and electrical service appointments

• Coordinate technician schedules based on:

  • Availability
  • Geography
  • Job urgency
  • Technician skill set

• Monitor active jobs throughout the day

• Adjust schedules in real time as priorities or circumstances change

• Communicate continuously with technicians regarding assignments, updates, and schedule changes

• Handle scheduling conflicts and coverage issues quickly

• Maintain organized service calendars and dispatch workflows

• Help maximize technician productivity and scheduling efficiency

CRM & Operational Coordination

• Maintain accurate customer and service records in ServiceTitan or similar field service management systems

• Update job statuses, service notes, and customer information

• Review job notes, invoices, and service documentation for completeness and accuracy

• Ensure customer communication and dispatch activity is logged correctly

• Maintain clean, organized dispatch documentation

• Track operational performance, including:

  • Booking rates
  • Call volume
  • Scheduling efficiency
  • Technician utilization

• Ensure records remain accurate and current throughout the service lifecycle

Sales Support & Membership Upselling

• Explain homeowner membership plans or service programs when appropriate
• Identify opportunities to support customer retention and recurring revenue
• Help maximize booking conversion through strong communication and follow-through
• Answer customer questions regarding available service plans
• Support membership and maintenance-plan initiatives without compromising the customer experience

Team Collaboration & Workflow Support

• Coordinate closely with dispatchers, customer service representatives, and field technicians
• Maintain smooth communication between office operations and field teams
• Track outstanding operational issues through resolution
• Proactively identify scheduling bottlenecks or workflow inefficiencies
• Help improve dispatch organization and customer experience processes
• Support reliable day-to-day service delivery across the team

Requirements

• 2+ years of customer service and dispatching experience within:

  • HVAC
  • Plumbing
  • Electrical
  • Home Services

• Hands-on experience scheduling and dispatching field technicians

• Experience using ServiceTitan or similar field service management software

• Strong spoken and written English communication skills

• Comfortable handling high-volume customer calls

• Ability to multitask and manage competing priorities efficiently

• Strong organizational and time-management skills

• High attention to detail and accurate documentation habits

• Ability to remain calm and professional during customer escalations or scheduling disruptions

• Reliable high-speed internet and professional remote work setup

• Comfortable working U.S. business hours (EST)

Preferred Experience

• Experience working with U.S.-based home services companies
• Familiarity with homeowner memberships or maintenance-plan upselling
• Experience supporting offshore or distributed teams
• Exposure to Northeast U.S. customer service environments
• Experience optimizing scheduling efficiency and technician utilization
• Experience working in high-volume service or call-center environments

Tools & Technology

ServiceTitan | Field Service Management Software | CRM Systems | Scheduling & Dispatch Tools | VOIP/Phone Systems | Email & Chat Platforms

What Makes You a Strong Fit

You’ll likely thrive in this role if you:

• Have a customer-first mindset and communicate professionally
• Are highly organized and detail-oriented under pressure
• Are comfortable handling high call volumes in fast-paced environments
• Can coordinate multiple technicians, customers, and appointments simultaneously
• Stay calm and solutions-focused during scheduling issues or escalations
• Understand how geography, urgency, and technician skill sets affect dispatch decisions
• Proactively communicate delays instead of waiting for customers to ask
• Follow through consistently and take ownership of problems through resolution
• Can quickly reprioritize when the day’s schedule changes unexpectedly

What a Typical Day Looks Like

You might start your day by reviewing the service schedule, technician availability, active jobs, and outstanding customer requests.

Throughout the day, you’ll handle inbound customer calls, schedule appointments, dispatch technicians based on availability and priority, monitor active jobs, and adjust schedules as circumstances change.

You’ll also communicate ETA changes and delays to customers, update ServiceTitan or other CRM records, review service documentation, and coordinate with field technicians and internal teams.

In short: you are the operational hub that keeps customer communication, scheduling, and technician coordination running efficiently.

Key Metrics for Success

• Call handling and booking conversion rates
• Schedule efficiency and technician utilization
• Timely and accurate dispatch execution
• Customer satisfaction and issue-resolution quality
• CRM and service-record accuracy
• Reduced scheduling conflicts and missed appointments
• Speed and accuracy of schedule adjustments
• Membership or service-plan conversion support
• Consistent operational follow-through

Why This Role Stands Out

• Direct impact on both customer experience and field operations

• Hands-on ownership of technician scheduling and dispatch

• Exposure to HVAC, plumbing, and electrical service operations

• Opportunity to work with platforms such as ServiceTitan

• Clear, measurable operational KPIs

• Fully remote opportunity with LATAM candidates preferred

• Career growth opportunities into:

  • Senior Dispatch Coordinator
  • Dispatch Manager
  • Customer Service Manager
  • Field Operations
  • Home Services Operations

Interview Process

1. Initial Application
2. Spark Hire One-Way Video Interview
3. Video Interview with Pavago Recruiter
4. Practical Assessment – Dispatching / CRM Scenario
5. Client Interview
6. Offer & Onboarding

Spark Hire Video Interview – Required

As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire.

After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.

Completion of the Spark Hire video is required to be considered for the next stage. Please check your inbox as well as your spam or junk folder for the invitation.

Apply Now

If you have hands-on experience in HVAC, plumbing, electrical, or home-services dispatching, are comfortable coordinating field technicians, and know how to deliver a strong customer experience in a fast-moving environment, we’d love to hear from you.

Apply today and help keep customers informed, technicians productive, and service operations running smoothly from initial booking through job completion.

#CustomerService #DispatchCoordinator #HVAC #HomeServices #ServiceTitan #CustomerSupport #SchedulingCoordinator #FieldService #TradesIndustry #Operations #Dispatching #LATAMJobs #ESTJobs #RemoteJobs #RemoteWork

#LI-AG1

Product Designer (UX/UI Designer | SaaS Products & Design Systems)

Position Type: Full-Time, Remote

Location: Brazil, Colombia, Argentina, or Mexico

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Product Designer (UX/UI) to create intuitive, scalable, and user-centered experiences across web and mobile applications.

This is more than a visual design role. You’ll own the end-to-end product design process—from user research and interaction design to design systems and developer handoff. Working closely with Product Managers and Engineers, you’ll transform user insights into seamless digital experiences that improve usability, engagement, and customer satisfaction.

If you enjoy solving complex product challenges, designing with systems in mind, and balancing user needs with business goals, this role is an excellent fit.

What You’ll Own

UX Research & Product Discovery

• Conduct user research, interviews, usability testing, and behavioral analysis.
• Create personas, journey maps, user flows, and information architecture.
• Identify friction points and recommend user experience improvements.
• Use analytics tools such as Mixpanel, Amplitude, or similar platforms to support design decisions.

UX/UI Design

• Design wireframes, user flows, prototypes, and high-fidelity interfaces.
• Create responsive experiences across desktop and mobile applications.
• Design modern, intuitive user interfaces aligned with SaaS best practices.
• Deliver production-ready designs using Figma, Adobe XD, or Sketch.

Design Systems & Component Libraries

• Build, maintain, and evolve scalable design systems.
• Create reusable UI components and design patterns.
• Define standards for typography, spacing, color, icons, and interactions.
• Ensure consistency across all products and features.

Accessibility & User Experience

• Design accessible experiences aligned with WCAG 2.1 standards.
• Improve usability across devices, browsers, and screen sizes.
• Create intuitive interfaces that reduce friction and improve engagement.

Product Optimization

• Conduct A/B testing and usability validation.
• Analyze user behavior to improve conversion, retention, and engagement.
• Iterate designs based on customer feedback, analytics, and testing results.

Collaboration & Developer Handoff

• Partner closely with Product Managers and Engineering teams throughout the product lifecycle.
• Deliver developer-ready assets using Figma Dev Mode, Zeplin, or similar tools.
• Provide interaction specifications, annotations, and design documentation.
• Support implementation to ensure design quality in production.

What Makes You a Strong Fit

• User-first mindset with strong product thinking.
• Excellent problem-solving and UX decision-making skills.
• Strong visual design skills with attention to detail.
• Comfortable balancing business objectives with user needs.
• Collaborative communicator who works effectively with cross-functional teams.
• Passionate about scalable systems, accessibility, and continuous improvement.

Required Experience & Skills

Experience

• 2+ years of experience in Product Design or UX/UI Design.

• Strong portfolio demonstrating:

  • UX problem-solving
  • Product thinking
  • Responsive design
  • High-quality UI execution

Core Skills

• Advanced proficiency in:

  • Figma
  • Adobe XD
  • Sketch

• Experience creating:

  • User flows
  • Wireframes
  • Interactive prototypes
  • Design systems

• Strong understanding of:

  • UX principles
  • Accessibility
  • Responsive design
  • Usability testing

Nice-to-Have

• Experience designing:

  • SaaS platforms
  • Enterprise software
  • Consumer applications

• Experience maintaining large-scale design systems.

• Basic knowledge of:

  • HTML
  • CSS
  • JavaScript

• Familiarity with:

  • Mixpanel
  • Amplitude
  • Product analytics platforms

What a Typical Day Looks Like

• Conduct user research and review product analytics.
• Design user flows, wireframes, and high-fidelity interfaces.
• Build interactive prototypes and validate design concepts.
• Collaborate with Product Managers and Engineers.
• Expand and maintain design systems.
• Conduct usability testing and iterate based on user feedback.

In short: You’ll design intuitive, scalable product experiences that improve usability, strengthen customer engagement, and support long-term product growth.

Key Metrics for Success (KPIs)

• Improved user satisfaction and usability.
• Increased product engagement and retention.
• Reduced friction across key user journeys.
• On-time delivery of production-ready design assets.
• Adoption and consistency of design systems.
• Reduced implementation issues during development.

Why Join Us?

• Own the end-to-end product design experience.

• Work closely with Product and Engineering teams.

• Directly influence product usability and customer experience.

• Build and evolve scalable design systems.

• Fully remote work environment with long-term growth opportunities.

• Career progression into:

  • Senior Product Designer
  • Design Lead
  • Head of Design

Interview Process

1. Initial Phone Screen
2. Spark Hire Intro Video (3–5 minutes)
3. Portfolio Review & UX/UI Assessment
4. Client Interview
5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re passionate about designing intuitive digital products, enjoy solving complex UX challenges, and excel at creating scalable design systems that improve user experiences, we’d love to hear from you. Apply today and help shape products that delight users while driving measurable business impact.

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.

Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.

You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.

In this role you will:

• Provide swift, high-priority support to Premium customers, responding within strict SLAs.

• Diagnose, reproduce, and resolve complex technical issues across the Replit platform.

• Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.

• Lead customer-facing communications during outages or incidents.

• Identify recurring issues and collaborate internally to reduce time-to-resolution.

• Contribute to internal tooling, automation, and documentation that improves team efficiency.

• Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.

• Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.

Required skills and experience:

• 3+ years in technical support, developer support, or systems engineering.

• Experience providing rapid-response support to high-value or enterprise customers.

• Strong debugging skills with JavaScript, Python, or similar languages.

• Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.

• Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.

• Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.

• A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.

Nice to have:

• Has used Replit in the last 3 to 6 months.

• Experience working with IDEs, terminals, or other common developer tools.

• Experience with AI tools (Claude, ChatGPT, etc.)

What we value:

• Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions

• Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams

• Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences

• Continuous learning: Passion for staying current with industry best practices and new technologies

• Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems

Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence.

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match ( US Only)

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🏝 Flexible Time Off (FTO) + Holidays

🚗 Commuter Benefits ( In-Office & US Only)

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement ( In-Office Only)

🚀 Quarterly Team Gatherings

☕ In Office Amenities ( In-Office Only)

Want to learn more about what we are up to?

• Self-driving Company

• Replit Agent at Scale

• AI Adoption

• Build Open-Source Apps

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale....

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale....