Company Description

Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com

Job Description

BETSOL is hiring remote Contact Center / Telephony Operations Engineers to support an enterprise client’s migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management while the client’s colleagues transition their skills to Five9. This is a fully remote role; offshore candidates are welcome and must work U.S. business hours, or, where that is not possible, provide overlap until noon Eastern on U.S. business days.

Key Responsibilities

• Implement and support enterprise voice platforms — primarily Cisco, with some Avaya, Five9, and Microsoft Teams
• Troubleshoot voice issues (call quality, connectivity, log-in/authentication, endpoints) across multi-vendor environments
• Perform incident triage, escalation, and root cause analysis using tools such as Wireshark, Aternity, and Nectar
• Manage ServiceNow queues, ticket documentation, and user support workflows
• Support carrier integrations, SIP trunking, and telecom lifecycle activities (adds, moves, changes)
• Monitor and optimize voice performance (MOS, latency, jitter, packet loss)
• Collaborate with IT, network, vendors, and business teams to deliver and maintain solutions
• Maintain documentation, call flows, and operational procedures
• Provide mentoring, knowledge sharing, and operational support in a 24x7 environment
• Apply AI to proactively identify and resolve voice issues, accelerate diagnostics and resolution, automate ticket triage and self-service workflows, and analyze incident and call-quality trends for continuous improvement

Qualifications

Required Skills & Experience

• 3-5 years of hands-on support experience across enterprise voice platforms (Cisco, Avaya, Five9, Microsoft Teams)
• Proficiency with diagnostic and monitoring tools (Wireshark, Aternity, Nectar)
• ServiceNow ticket and queue management
• Understanding of SIP trunking, carrier integrations, and voice quality metrics (MOS, latency, jitter, packet loss)
• Familiarity applying AI and automation to voice operations and support workflows
• Strong troubleshooting, documentation, and collaboration skills; comfortable in a 24x7 operational environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:

Vercel is growing fast, and so is the demand on our IT team. We’re looking for an IT Operations Engineer to be the backbone of day-to-day technical support for our New York City office, someone who takes real ownership of the employee experience and keeps our team running at full speed.

In this role, you’ll be the go-to person for in-office IT support: resolving hardware and software issues and partnering with teams across the company to make sure everyone has what they need to do their best work. You’ll manage the tools and systems Vercel’s employees rely on every day, from endpoint management and AV to onboarding workflows and access controls.

AI fluency is a core expectation at Vercel, not a bonus. We expect you to actively use AI tools to work faster, automate repetitive tasks, and solve problems more effectively. Whether that’s writing scripts, drafting documentation, triaging requests, or researching solutions, we want someone who reaches for AI as a natural part of how they work.

Beyond the helpdesk, you’ll have genuine opportunities to contribute to larger IT projects and initiatives. This is a team that operates with a high bar and moves quickly, and we’re looking for someone who matches that energy: proactive, detail-oriented, and genuinely excited about building great IT experiences at scale.

This is an in-person role based in New York City. The successful candidate will be expected to work onsite to effectively collaborate with our team and support our office’s IT needs.

What You Will Do:

• Serve as the first point of contact for in-office and remote staff on all IT-related issues. Troubleshoot and resolve hardware, software, and network problems, ensuring minimal downtime and a great employee experience.
• Actively use AI tools to triage requests, draft documentation, write scripts, and find solutions faster. We expect AI to be a regular part of how you work, not an occasional experiment.
• Utilize IT ticketing systems to manage and prioritize help-desk requests, keeping response times tight and communication clear.
• Help with the creation, management, and support of user accounts and access controls, ensuring employees have the resources and permissions they need to do their jobs.
• Support in-office AV and conference room technology, including event support for team gatherings and all-hands meetings.
• Collaborate with other IT team members on projects ranging from new technology rollouts to process improvements.
• Partner with our Onboarding team to procure equipment, set up accounts, and deliver a smooth experience for new hires.
• Develop and maintain clear documentation for IT systems, processes, and common issues.
• Work cross-functionally with teams like Workplace Services and People to support company-wide initiatives and keep the office running well.

About You:

• Experienced IT Professional: You have at least 5 years of experience in IT support or a related field, with a solid foundation in troubleshooting hardware, software, AV, and network issues. Experience in a startup or tech environment is a plus.
• AI-Native Worker: You actively use AI tools as a core part of how you work, not just occasionally. You reach for them to move faster, automate repetitive tasks, write scripts, draft docs, and solve problems more effectively.
• Tech-Savvy Problem Solver: You have a strong understanding of macOS environments, networking, and security, and you’re known for diagnosing and resolving technical issues quickly and thoroughly.
• Effective Communicator: You can explain complex technical issues in plain language and work collaboratively across teams and departments with ease.
• Proactive and Adaptable: You thrive in fast-paced environments, take initiative without being asked, and can juggle multiple tasks or priorities without dropping the ball.
• Service-Oriented: You’re approachable, patient, and genuinely enjoy helping people. You treat every support interaction as an opportunity to leave someone better off than you found them.
• Detail-Oriented: You manage your work and documentation carefully, keep IT assets organized, and don’t let things fall through the cracks.
• Security Conscious: You understand the importance of cybersecurity and are proactive about implementing measures to protect company data and systems.
• Continuous Learner: You stay current on IT trends and best practices and are motivated to grow your skills alongside the team and the company.

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• We will provide you the gear you need to do your role, and a stipend to refresh your tech gear as needed.

The base pay range for this role is $116,000-$174,000. This salary range is an estimate. Actual salary will be based on job related skills and experience.  The total compensation package also includes benefits and equity-based compensation.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

About Us:

Spreedly is the world’s leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.

The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.

About the Role:

As a Technical Program Manager, you will be a key player in our pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly’s growth. This is a customer-facing, consultative role focused on understanding prospect pain points and designing solutions that connect Spreedly’s platform capabilities to business outcomes.

You will also influence revenue growth, shorten time-to-close, and accelerate value realization for our customers. As Spreedly scales, this role will shape our go-to-market infrastructure through solution templates, demo assets, and mentoring, making it an ideal opportunity for impact and professional growth.

This is a US-based customer-facing role supporting primarily US customers and cross-functional teams operating within US business hours. Success in this role requires regular travel within the United States and the ability to work in alignment with US customer and internal stakeholder schedules.

Responsibilities:

• Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly’s capabilities
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
• Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
• Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
• Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
• Partner with Customer Success and Support teams to ensure smooth implementation handoffs
• Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
• Educate internal teams on platform capabilities, integration patterns, and sales enablement materials

Requirements:

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment
• Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms
• Background in payments, card-not-present commerce, fraud, or gateways preferred
• Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks)
• Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus)
• Experience collaborating with Sales and Product teams on enterprise deals
• Excellent verbal and written communication skills, including customer-facing documentation
• Ability to simplify complex technical topics and guide customer decision-making

Additional Skills We Value:

• Comfortable owning discovery and demo stages in an enterprise sales motion
• Experience with implementation or support functions is a plus

We Offer Our US-Based Employees:

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

#LI-AE1

Spreedly Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Connect— A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.

Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.

Optimize— Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.

Protect— A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly’s acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.

Resolve— Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant’s entire payment operation.

More Coming Soon! - Keep your eyes peeled for a new product launch by EOY ‘26

–

What It’s Like to Work Here:

We describe our team as “Spreedlings”: diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity.

–

We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

–

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

–

#LI-AE1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us:

Spreedly is the world’s leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.

The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.

About the Role:

As an EnterpriseAccount Manager at Spreedly, you’ll act as a strategic advisor and growth partner to a defined portfolio of high-value customers. You’ll own retention and expansion across complex accounts and build multi-threaded relationships that uncover value and strengthen customer commitment. This role requires curiosity and commercial discipline, blending relationship development with commercial execution. It requires the ability to manage both transactional details and strategic outcomes.

You will succeed by proactively aligning stakeholders, identifying opportunities for value improvement or acceleration, and guiding customers through Spreedly’s evolving platform. Your role will contribute to Spreedly’s growth by driving insights at the account level, expanding relationships with stakeholders, and ensuring that customers fully realize the benefits of our payments orchestration platform. Achieving success requires a thoughtful and consultative approach, along with the ability to support alignment across different functions. This role is ideal for someone who thrives in complex environments, enjoys solving customer challenges, and is energized by a culture of continuous learning and growth.

This is a US-based customer-facing role supporting primarily US customers and cross-functional teams operating within US business hours. Success in this role requires regular travel within the United States and the ability to work in alignment with US customer and internal stakeholder schedules.

Responsibilities:

• Own a book of high-value customer accounts (~$3M+ in ARR)
• Lead account planning and deliver quarterly business reviews with clear success metrics
• Build strategic multi-threaded relationships across customer organizations
• Conduct strategic account planning and maintain a proactive customer engagement cadence
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions
• Accurately forecast retention, expansion, and potential risk within your portfolio
• Analyze product usage and customer data to identify growth opportunities and risks
• Drive execution on renewal and upsell strategies, including contract structuring
• Provide market and customer insights to inform GTM evolution and segmentation strategy
• Contribute to customer stories, reference programs, and pricing feedback loops
• Leverage AI tools to enhance account planning, data analysis, and customer insights

Requirements:

• 3+ years of experience in Account Management, Customer Success, or B2B SaaS Sales,  with quota-carrying or expansion responsibilities
• Background in payments, fintech, or infrastructure SaaS
• Experience with consumption-based or API-first SaaS models
• Proven track record managing $3M+ ARR with high retention and growth outcomes
• Excellent communication, value-based selling, and stakeholder management skills
• Operational discipline with systems like Salesforce, Clari, and account planning tools
• Ability to independently manage multiple priorities while influencing cross-functional outcomes
• Willingness to travel

Additional Skills We Value

• Operational comfort in hybrid customer models (e.g., self-serve, mid-market, enterprise)
• Experience in startup-to-growth SaaS stages, including operational scaling
• Demonstrated success during high-growth scaling periods ($20M–$100M ARR)
• Experience navigating evolving product offerings and pricing models

We Offer US-based Employees:

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

Spreedly Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Connect— A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.

Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.

Optimize— Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.

Protect— A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly’s acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.

Resolve— Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant’s entire payment operation.

More Coming Soon! - Keep your eyes peeled for a new product launch by EOY ‘26

–

What It’s Like to Work Here:

We describe our team as “Spreedlings”: diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity.

–

We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

–

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

–

#LI-AE1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are seeking a Technical Content Creator to showcase the practical power of Tether’s peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.

We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical “build-in-public” prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.

Responsibilities

• Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.

• Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.

• Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).

• Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.

• Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.

• Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.

Requirements

• 3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.

• Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.

• Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.

• Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).

• Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.

• Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Please note: This position requires working out of our NYC office 3x a week at 60 Madison Ave.

The Senior Business Development Representative (BDR) is responsible for building and maintaining an excellent working relationship with our Marketing and Account Executives. This position will be a major change agent at Spring Health, having impact and influence with a high degree of autonomy and flexibility. The ideal candidate enjoys testing and learning to ultimately become an effective seller and leader. In addition, we are seeking creative and passionate individuals eager to develop their skill sets to be successful long term in their careers who believe in honesty and transparency.

What you’ll be doing:

• Help develop outreach strategy, content, in-bound lead process, and development programs for the BDR team
• Prospect into Fortune 1000 companies and other employers through a combination of email, phone call, and other sales channels
• Generate sales-ready meetings and opportunities for Account Executive using Spring Health’s qualification criteria
• Provide accurate lead distribution and thorough discovery to the assigned Account Executive
• Develop all of the critical skills to accelerate a successful career in Sales

What you’ll bring:

• You have 1-2 years of experience in business development, sales, recruiting, customer-facing work, partnerships, or another sales-adjacent role. Direct outbound prospecting experience is preferred.
• You have demonstrated success working toward measurable goals and can explain how you used feedback or data to improve your results.
• You are a creative prospector who is comfortable with traditional outreach methods and motivated to experiment with new tools and approaches.
• You communicate clearly and confidently, ask thoughtful questions, and can tailor a message to different audiences.
• You are organized, attentive to detail, and able to manage a high volume of activity without sacrificing follow-through or quality.
• You are highly coachable, collaborative, and invested in your professional growth and long-term sales career
• You are able to work 40 hours per week with a standard schedule of 8:30 AM – 5:00 PM (includes a 30-minute unpaid lunch break), Monday through Friday

The target hourly pay for this position is $33.89 per hour and is part of a competitive total rewards package including benefits, variable commission. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Spring Health is looking for an AEO & GEO Lead to own how our brand and content perform across AI-powered search and discovery. This role will span both our B2B and direct-to-consumer businesses, with responsibility for improving how Spring Health is found, understood and cited by the platforms people increasingly use to research, compare and make decisions.

This is a technical, hands-on role for someone who knows how to turn AEO and GEO into an operating system. You’ll build and run the experimentation engine, test what improves crawlability, retrieval, visibility and citation, ship changes quickly and use the results to decide what to scale. You’ll work across web, data and technical teams to make sure Spring Health’s digital presence is structured to perform as AI discovery continues to evolve, and you’ll connect that performance to traffic, demand and pipeline. You’ll own the process end to end. Sometimes that means creating content yourself. Other times it means using AI, briefing a freelancer, working with an internal expert or partnering with web and engineering. The goal is figuring out what gets Spring Health discovered and cited, then building a repeatable system around it. Reporting to the Senior Director, B2B Content and Communications, this is a full time, fully remote position on our team. Occasional travel may be required for team or company events/meetings.

What you’ll be doing:

• Build and own Spring Health’s company-wide AEO and GEO strategy, spanning both B2B employer and D2C member audiences.
• Test content, page structures, formats, sources, authorship signals and technical changes to understand what actually drives AI visibility and citation.
• Monitor how major AI and search platforms crawl, index, retrieve and cite Spring Health information.
• Partner with Web and Engineering to address technical barriers and improve structured data, schema, semantic HTML, internal linking, site architecture and crawlability.
• Own onsite/offsite content as discovery and experimentation surfaces.
• Extend visibility strategies across relevant third-party platforms and communities that influence AI-powered discovery and brand authority.
• Maximize the long-term discovery value of high-priority content and thought leadership.
• Ensure AEO and GEO standards are consistently applied across Spring Health’s broader digital content ecosystem.
• Build and own the AEO scorecard. Connect AI discovery performance to traffic, demand and pipeline impact.
• Use AI and automation extensively to accelerate research, content development, testing, monitoring and analysis.
• Serve as the company-wide expert on AEO and AI discovery as the space continues to change.
• You’ll work across communications, marketing, web and other teams to turn Spring Health’s expertise into content that AI engines can find, understand and cite. You’ll have AI tools and flexible creative resources to help you move quickly, while you stay focused on the strategy, experimentation and technical work that drives AI visibility.

What success looks like in this role:

• Improve Spring Health’s visibility and citation across priority AI-powered search and answer platforms for B2B and consumer.
• Increase qualified website traffic and engagement from AI-powered search and discovery channels.
• Launch and evaluate a consistent pipeline of AEO and GEO experiments, using results to determine what approaches should be scaled.
• Improve the technical readiness of priority web content for crawling, retrieval and citation, including structured data, site architecture and content structure.
• Demonstrate measurable contribution from AI search and discovery efforts to business outcomes such as leads, opportunities and pipeline.

What you’ll bring:

• 5+ years of experience in technical SEO or search visibility, with full-time focus on AEO and GEO in recent years.
• Hands-on experience improving visibility across AI-powered search and answer engines such as ChatGPT, Gemini, Claude, Perplexity or Google AI experiences.
• A strong understanding of how search engines and LLM-based systems crawl, index, retrieve and cite web content.
• Technical fluency with structured data, schema/JSON-LD, semantic HTML, site architecture, rendering, canonicalization, internal linking and indexing.
• A strong experimentation mindset. You form a hypothesis, get something live, inspect what happened and make the next decision from the evidence.
• Experience with Google Search Console, Semrush, Ahrefs and AI visibility platforms..
• The ability to create and modify content when needed without relying on a traditional editorial production process.
• Strong AI fluency and experience using automation to accelerate research, creation, testing and analysis.
• The ability to brief and manage freelancers and internal subject matter experts to get work shipped quickly.
• Strong analytical judgment. The measurement in this space is still developing, and you need to be comfortable deciding what is signal and what is noise.
• The ability to work effectively with Web, Engineering, Data, Marketing and Communications teams.
• A track record of building new capabilities without waiting for someone else to hand you the playbook.
• Demonstrated ability to connect search and AI visibility performance to pipeline and revenue outcomes.

Nice to have:

• Experience with server logs or crawler analysis
• Basic HTML/CSS, Python or SQL, APIs and automated workflows
• Experience with proprietary research, or healthcare and other regulated categories.
• In-house B2B or B2B SaaS experience is strongly preferred.

The target base salary range for this position is $153,500 - $177,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Be Part of Building the Future

Dremio is the unified lakehouse platform for self-service analytics and AI, serving hundreds of global enterprises, including Maersk, Amazon, Regeneron, NetApp, and S&P Global. Customers rely on Dremio for cloud, hybrid, and on-prem lakehouses to power their data mesh, data warehouse migration, data virtualization, and unified data access use cases. Based on open source technologies, including Apache Iceberg and Apache Arrow, Dremio provides an open lakehouse architecture enabling the fastest time to insight and platform flexibility at a fraction of the cost.  Learn more at www.dremio.com.

Be Part of Building the Future

Dremio is the SQL Lakehouse company, enabling companies to leverage open data architectures. Dremio’s SQL Lakehouse Platform simplifies data analytics and eliminates the need to copy and move data to proprietary data warehouses or create cubes, aggregation tables and BI extracts, providing flexibility and control for data architects and data engineers, and self-service for data consumers. Founded in 2015, Dremio is headquartered in Santa Clara, CA. Investors include Cisco Investments, Insight Partners, Lightspeed Venture Partners, Norwest Venture Partners, Redpoint Ventures, and Sapphire Ventures. For more information, visit www.dremio.com. Connect with Dremio on GitHub, LinkedIn, Twitter, and Facebook.

If you, like us, say “bring it on” to exciting challenges that really do change the world, we have endless opportunities where you can make your mark.

About the role

Dremio is looking for exceptional Software engineers to join our team. You’ll be a part of a highly technical team building core experiences on the Dremio stack. Your contributions will help us deliver on our vision to build an autonomous data platform for analytics and AI.

What you’ll be doing

• Contribute to the software development cycle from inception, design, development, testing and deployment.
• Actively working with Open Source software and contributing back, with focus on Apache Arrow projects.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation.
• Collaborate with Program managers, support, architects, etc on new feature requests and updates to existing design.
• Helping grow the team by participating in recruiting, mentoring and developing best practices
• Work with customers directly and client tools partners like BI tools (e.g. Tableau and PowerBI)

What we’re looking for

• B.S. or M.S in Computer Science or in a related technical field
• Fluency in Java, C++ or another modern language
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous patterns and their applications towards developing scalable systems
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Experience developing scalable distributed systems and deploying, scaling, and managing microservices

Bonus Points

• JDBC, ODBC, ADBC or any other Database driver/protocol experience
• Apache Arrow
• Working knowledge of SQL language
• Hands-on experience with databases, distributed systems and highly available services
• Experience working on client side libraries/application
• Contributions to open source projects

What we value

At Dremio, we hold ourselves to high standards when it comes to People, Thinking, and Action. Our Gnarlies (that’s what we call our employees) communicate with clarity, drive accountability, and are respectful towards each other. We confront brutal facts and focus on results while operating with a sense of urgency and building a “flywheel”. People who like to jump in and drive momentum will thrive in our #GnarlyLife.

Dremio is an equal opportunity employer supporting workforce diversity. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability status, or any other unlawful factor.

Dremio is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

Dremio has policies in place to protect the personal information that employees and applicants disclose to us. Please click here to review the privacy notice.

Important Security Notice for Candidates

At Dremio, we uphold trust and transparency as paramount values in all our interactions with customers, partners, employees, and the general public. We have been targeted by individuals creating fake domains similar to ours to scam prospects and candidates. Please note that all official communications from us will be from an @dremio.com domain. If you suspect you’ve been targeted by a scam, it’s imperative to report the incident to your local law enforcement agencies. For more information about this type of scam, please refer to Dremio’s official statement here.

Dremio is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

The Basics:

Tanium is seeking a Social Media Manager to lead and execute the company’s social media presence across key platforms. This role is responsible for developing and managing content strategies that elevate Tanium’s brand, engage target audiences, and support broader communications and marketing objectives. The ideal candidate brings a creative yet data-driven approach to social media and thrives in a fast-paced, collaborative environment.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Develop and execute a comprehensive social media strategy aligned with Tanium’s brand voice, messaging, and business objectives across platforms including LinkedIn, X (Twitter), Instagram, and YouTube.
• Plan, create, schedule, and publish engaging organic content including copy, graphics, and video in coordination with internal teams and external creative partners.
• Monitor social media channels daily, responding to comments, messages, and mentions in a timely and on-brand manner to foster community engagement.
• Analyze social media performance metrics and produce regular reporting on key KPIs, using insights to optimize content strategy and inform stakeholder decisions.
• Collaborate cross-functionally with Communications, Demand Generation, Product Marketing, and Design teams to align social content with campaigns, product launches, and company announcements.
• Stay current on social media trends, platform updates, and competitor activity, proactively identifying opportunities to enhance Tanium’s digital presence.
• Partner with internal subject matter experts and executives to develop thought leadership content that amplifies Tanium’s voice in the cybersecurity industry.
• Manage and maintain a social media content calendar, ensuring consistent publishing cadence and alignment with the broader communications editorial calendar.
• Produce and manage LinkedIn Live programming and video content, including coordination with speakers, live moderation, and post-event repurposing across channels.
• Provide real-time social media coverage at industry conferences and events, including live posting, on-site content capture, and post-event amplification.

We’re looking for someone with:

• Education

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent experience

• Experience

  • 2-5 years of experience managing social media channels for a B2B technology or enterprise software company, or equivalent experience in a related industry
  • Demonstrated experience developing and executing organic social media strategies that drive measurable engagement and brand awareness
  • Experience using social media management and analytics platforms such as Sprout Social, Hootsuite, Sprinklr, or similar tools
  • Experience collaborating with creative, marketing, and communications teams in a fast-paced, deadline-driven environment

• Other

  • Strong understanding of major social media platforms (LinkedIn, X/Twitter, YouTube, Instagram) and their respective best practices for B2B audiences
  • Proficiency with social media management tools and analytics platforms
  • Excellent writing and editing skills with the ability to adapt tone and voice for different platforms and audiences
  • Familiarity with basic graphic design tools such as Canva or Adobe Creative Suite preferred
  • Ability to interpret data and translate social media metrics into actionable insights and clear stakeholder reporting
  • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
  • Travel Requirements: 25%

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.

Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $90,000 to $135,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.

lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

JOB DESCRIPTION

We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.

The job in brief:

Job Title -  AI Automation Engineer

Working model -  hybrid from Switzerland

Team -  you will join the Automation Engineering team within the Automation department.

Level - Professional

Location -  Chiasso, Switzerland (only for hybrid positions)

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be:

• Build and scale n8n automation workflows.

Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.

• Design and build custom AI solutions.

Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.

• Connect AI tools with our systems.

Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.

• Contribute to our governed knowledge layer.

Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.

• Work with natural language processing (NLP).

Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.

• Build generative AI solutions.

Use generative AI to automate tasks like content creation and communication personalization.

• Maintain and improve systems.

Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.

• Collaborate with tech teams.

Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.

What You Might Build:

• n8n workflows automating cross-department processes

• NLP-based systems that analyze calls and emails

• RAG-powered assistants and chatbots grounded in our Company Context knowledge base

• Virtual assistants and chatbots to support internal teams

• Recommendation engines that guide real-time sales or support actions

• Automated tools to generate personalized content

• Dashboards and reporting tools that surface AI-generated insights

Your expertise:

• 3+ years of hands-on AI development:

You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).

• Fast, practical builder:

You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.

• End-to-end problem solver:

You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.

• Strong technical troubleshooting:

You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.

• Security-aware mindset:

You understand authentication, authorization scopes, and safe handling of credentials.

• Communicator and storyteller:

You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.

Your Skills and Tools

• Automation Platforms:

Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.

• Languages:

Proficiency in Python and/or JavaScript.

• AI/ML Development:

Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.

• RAG & Knowledge Systems:

Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.

• Data & APIs:

Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.

• Software Practices:

Familiar with Git, CI/CD pipelines, and the full software development lifecycle.

• Cloud & Deployment:

Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Business/Technical Case

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

• Configure and optimize HubSpot across:

  • Sales Hub
  • Marketing Hub
  • Service Hub

• Build and manage:

  • Workflows
  • Automations
  • Pipelines
  • CRM architecture
  • System logic

• Execute data migrations, including:

  • Data mapping
  • Imports
  • Validation

• Develop dashboards, reporting, and campaign structures.

• Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

• Deliver projects from onboarding through deployment.

• Participate in:

  • Discovery
  • Strategic planning
  • Configuration
  • Development
  • Testing
  • Go-live support

• Ensure every implementation aligns with client goals and delivery standards.

• Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

• Lead client onboarding and training sessions.

• Educate clients on HubSpot best practices and platform capabilities.

• Translate business requirements into scalable HubSpot solutions.

• Collaborate with:

  • Project Managers
  • Solutions Architects
  • Developers

• Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

• Diagnose and resolve HubSpot platform and integration issues.

• Improve:

  • CRM structure
  • Workflows
  • Reporting
  • Automation

• Escalate complex technical issues with detailed documentation.

• Recommend process improvements based on platform performance.

Performance & Documentation

• Analyze CRM performance and campaign effectiveness.
• Provide data-driven recommendations for optimization.
• Maintain accurate project documentation within HubSpot.
• Ensure documentation remains organized and scalable.

What Success Looks Like

• HubSpot implementations are delivered successfully and on schedule.
• Clients confidently adopt and utilize the HubSpot platform.
• CRM systems remain scalable, organized, and efficient.
• Automations improve operational efficiency.
• Data migrations are completed accurately.
• Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

• You enjoy solving complex technical and operational challenges.
• You combine technical expertise with excellent client communication.
• You thrive in fast-paced consulting environments.
• You’re highly organized and detail-oriented.
• You proactively identify opportunities for optimization.
• You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong expertise in:

  • CRM architecture
  • Workflows
  • Automation
  • Pipelines

• Experience with:

  • Data migration
  • System integrations
  • Troubleshooting
  • Platform optimization

• Ability to manage multiple implementation projects simultaneously.

• Professional written and spoken English.

• Experience leading:

  • Client meetings
  • Training sessions
  • Solution workshops

• Strong analytical and problem-solving skills.

Nice to Have

• Active HubSpot Certifications or willingness to obtain them.
• Experience with HubSpot CMS.
• Background in digital marketing or CRM consulting.
• Experience working in implementation agencies or consulting environments.
• Knowledge of API integrations and third-party business applications.

Tech Stack

• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• HubSpot CMS
• Google Workspace
• Microsoft Office
• CRM reporting and dashboard tools
• AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

• Meet with clients to review implementation progress.
• Configure HubSpot workflows, pipelines, and automations.
• Execute data imports and validate CRM data.
• Troubleshoot platform or integration issues.
• Build dashboards and reporting.
• Train clients on HubSpot functionality and best practices.
• Collaborate with Project Managers, Developers, and Solutions Architects.
• Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

• Successful implementation delivery.
• Project completion within timeline and scope.
• Client satisfaction.
• HubSpot adoption and utilization rates.
• CRM accuracy and data integrity.
• Workflow and automation performance.
• Quality assurance and documentation accuracy.

Why This Role Stands Out

• Work with a leading HubSpot implementation agency.

• Partner directly with clients to solve meaningful business challenges.

• Continuous opportunities for HubSpot certifications and professional development.

• Fully remote role with flexible work arrangements.

• Collaborative team environment focused on learning and innovation.

• Career progression into:

  • Senior HubSpot Consultant
  • Solutions Architect
  • CRM Implementation Lead
  • Client Success Leadership

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.

Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.

You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.

In this role you will:

• Provide swift, high-priority support to Premium customers, responding within strict SLAs.

• Diagnose, reproduce, and resolve complex technical issues across the Replit platform.

• Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.

• Lead customer-facing communications during outages or incidents.

• Identify recurring issues and collaborate internally to reduce time-to-resolution.

• Contribute to internal tooling, automation, and documentation that improves team efficiency.

• Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.

• Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.

Required skills and experience:

• 3+ years in technical support, developer support, or systems engineering.

• Experience providing rapid-response support to high-value or enterprise customers.

• Strong debugging skills with JavaScript, Python, or similar languages.

• Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.

• Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.

• Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.

• A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.

Nice to have:

• Has used Replit in the last 3 to 6 months.

• Experience working with IDEs, terminals, or other common developer tools.

• Experience with AI tools (Claude, ChatGPT, etc.)

What we value:

• Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions

• Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams

• Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences

• Continuous learning: Passion for staying current with industry best practices and new technologies

• Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems

Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence.

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match ( US Only)

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🏝 Flexible Time Off (FTO) + Holidays

🚗 Commuter Benefits ( In-Office & US Only)

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement ( In-Office Only)

🚀 Quarterly Team Gatherings

☕ In Office Amenities ( In-Office Only)

Want to learn more about what we are up to?

• Self-driving Company

• Replit Agent at Scale

• AI Adoption

• Build Open-Source Apps

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:

Vercel is growing fast, and so is the demand on our IT team. We’re looking for an IT Operations Engineer to be the backbone of day-to-day technical support for our New York City office, someone who takes real ownership of the employee experience and keeps our team running at full speed.

In this role, you’ll be the go-to person for in-office IT support: resolving hardware and software issues and partnering with teams across the company to make sure everyone has what they need to do their best work. You’ll manage the tools and systems Vercel’s employees rely on every day, from endpoint management and AV to onboarding workflows and access controls.

AI fluency is a core expectation at Vercel, not a bonus. We expect you to actively use AI tools to work faster, automate repetitive tasks, and solve problems more effectively. Whether that’s writing scripts, drafting documentation, triaging requests, or researching solutions, we want someone who reaches for AI as a natural part of how they work.

Beyond the helpdesk, you’ll have genuine opportunities to contribute to larger IT projects and initiatives. This is a team that operates with a high bar and moves quickly, and we’re looking for someone who matches that energy: proactive, detail-oriented, and genuinely excited about building great IT experiences at scale.

This is an in-person role based in New York City. The successful candidate will be expected to work onsite to effectively collaborate with our team and support our office’s IT needs.

What You Will Do:

• Serve as the first point of contact for in-office and remote staff on all IT-related issues. Troubleshoot and resolve hardware, software, and network problems, ensuring minimal downtime and a great employee experience.
• Actively use AI tools to triage requests, draft documentation, write scripts, and find solutions faster. We expect AI to be a regular part of how you work, not an occasional experiment.
• Utilize IT ticketing systems to manage and prioritize help-desk requests, keeping response times tight and communication clear.
• Help with the creation, management, and support of user accounts and access controls, ensuring employees have the resources and permissions they need to do their jobs.
• Support in-office AV and conference room technology, including event support for team gatherings and all-hands meetings.
• Collaborate with other IT team members on projects ranging from new technology rollouts to process improvements.
• Partner with our Onboarding team to procure equipment, set up accounts, and deliver a smooth experience for new hires.
• Develop and maintain clear documentation for IT systems, processes, and common issues.
• Work cross-functionally with teams like Workplace Services and People to support company-wide initiatives and keep the office running well.

About You:

• Experienced IT Professional: You have at least 5 years of experience in IT support or a related field, with a solid foundation in troubleshooting hardware, software, AV, and network issues. Experience in a startup or tech environment is a plus.
• AI-Native Worker: You actively use AI tools as a core part of how you work, not just occasionally. You reach for them to move faster, automate repetitive tasks, write scripts, draft docs, and solve problems more effectively.
• Tech-Savvy Problem Solver: You have a strong understanding of macOS environments, networking, and security, and you’re known for diagnosing and resolving technical issues quickly and thoroughly.
• Effective Communicator: You can explain complex technical issues in plain language and work collaboratively across teams and departments with ease.
• Proactive and Adaptable: You thrive in fast-paced environments, take initiative without being asked, and can juggle multiple tasks or priorities without dropping the ball.
• Service-Oriented: You’re approachable, patient, and genuinely enjoy helping people. You treat every support interaction as an opportunity to leave someone better off than you found them.
• Detail-Oriented: You manage your work and documentation carefully, keep IT assets organized, and don’t let things fall through the cracks.
• Security Conscious: You understand the importance of cybersecurity and are proactive about implementing measures to protect company data and systems.
• Continuous Learner: You stay current on IT trends and best practices and are motivated to grow your skills alongside the team and the company.

Benefits:

• Great compensation package and stock options.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
• We will provide you the gear you need to do your role, and a stipend to refresh your tech gear as needed.

The base pay range for this role is $116,000-$174,000. This salary range is an estimate. Actual salary will be based on job related skills and experience.  The total compensation package also includes benefits and equity-based compensation.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.

We are looking for a proactive and detail oriented Account Executive in our PR Team to support the planning and execution of integrated PR campaigns. The role involves managing client coordination, media relations, and content development while working closely with managers and cross-functional teams.

Key Responsibilities:

• Execute PR campaigns across media relations, thought leadership, and brand storytelling
• Draft first draft of plans, press releases, media pitches, bylines, and client communication
• Build and maintain strong relationships with relevant media and influencers
• Coordinate client deliverables, timelines, and internal teams and be a good counsel to them
• Check coverage reports, prepare annual/ quarter reports, and support campaign evaluations

Key Requirements:

• 1–2 years of experience in PR/communications (agency experience preferred)
• Strong writing, editing, and storytelling skills
• Solid understanding of media landscape and news cycles
• Ability to manage multiple accounts and deadlines
• Professional client-handling and presentation skills

Why Join Us:

• Opportunity to work on leading brands in Corporate/Health/Tech sector
• Fast-paced learning environment with growth opportunities
• Collaborative, people-first culture
• Hybrid working model #LI-Hybrid #LI-AB1

About FINN Partners, Inc

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to almost $170 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company’s record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,400 professionals across 34 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Atlanta, Bangalore, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Guam, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Vancouver and Washington D.C.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are seeking a Technical Content Creator to showcase the practical power of Tether’s peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.

We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical “build-in-public” prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.

Responsibilities

• Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.

• Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.

• Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).

• Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.

• Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.

• Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.

Requirements

• 3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.

• Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.

• Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.

• Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).

• Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.

• Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

The Basics:

Tanium is seeking a Social Media Manager to lead and execute the company’s social media presence across key platforms. This role is responsible for developing and managing content strategies that elevate Tanium’s brand, engage target audiences, and support broader communications and marketing objectives. The ideal candidate brings a creative yet data-driven approach to social media and thrives in a fast-paced, collaborative environment.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Develop and execute a comprehensive social media strategy aligned with Tanium’s brand voice, messaging, and business objectives across platforms including LinkedIn, X (Twitter), Instagram, and YouTube.
• Plan, create, schedule, and publish engaging organic content including copy, graphics, and video in coordination with internal teams and external creative partners.
• Monitor social media channels daily, responding to comments, messages, and mentions in a timely and on-brand manner to foster community engagement.
• Analyze social media performance metrics and produce regular reporting on key KPIs, using insights to optimize content strategy and inform stakeholder decisions.
• Collaborate cross-functionally with Communications, Demand Generation, Product Marketing, and Design teams to align social content with campaigns, product launches, and company announcements.
• Stay current on social media trends, platform updates, and competitor activity, proactively identifying opportunities to enhance Tanium’s digital presence.
• Partner with internal subject matter experts and executives to develop thought leadership content that amplifies Tanium’s voice in the cybersecurity industry.
• Manage and maintain a social media content calendar, ensuring consistent publishing cadence and alignment with the broader communications editorial calendar.
• Produce and manage LinkedIn Live programming and video content, including coordination with speakers, live moderation, and post-event repurposing across channels.
• Provide real-time social media coverage at industry conferences and events, including live posting, on-site content capture, and post-event amplification.

We’re looking for someone with:

• Education

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent experience

• Experience

  • 2-5 years of experience managing social media channels for a B2B technology or enterprise software company, or equivalent experience in a related industry
  • Demonstrated experience developing and executing organic social media strategies that drive measurable engagement and brand awareness
  • Experience using social media management and analytics platforms such as Sprout Social, Hootsuite, Sprinklr, or similar tools
  • Experience collaborating with creative, marketing, and communications teams in a fast-paced, deadline-driven environment

• Other

  • Strong understanding of major social media platforms (LinkedIn, X/Twitter, YouTube, Instagram) and their respective best practices for B2B audiences
  • Proficiency with social media management tools and analytics platforms
  • Excellent writing and editing skills with the ability to adapt tone and voice for different platforms and audiences
  • Familiarity with basic graphic design tools such as Canva or Adobe Creative Suite preferred
  • Ability to interpret data and translate social media metrics into actionable insights and clear stakeholder reporting
  • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
  • Travel Requirements: 25%

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.

Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $90,000 to $135,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Mission - Why we exist, what we do, and why we need you

Onomi is the HCP engagement and intelligence platform for life sciences. Pharma commercial and medical teams use Onomi to run their HCP engagements, congresses, webinars, advisory boards, and everyday meetings, and to capture what actually happens in them: every interaction captured with consent, matched to the right HCP record, and written back to Veeva or Salesforce in minutes, so the engagement they already pay for comes back as data their teams can act on.

Why now:

This is Onomi’s first dedicated business development role in the US, and you are not starting from zero. We have a strong US account management and event services team on the ground, a US customer base of 100 referenceable pharma companies including AstraZeneca, Takeda, Sanofi, GSK, and BeOne, and over 500,000 HCPs engaged across our platform every month. Our go-to-market is event-first: our leadership team speaks at the industry’s events, usually with a booth alongside, and you will be there with them; at key conventions we prospect as participants, where our customers gather; our biweekly webinars hand you a warm, named audience after every session. What has been missing are the people on the ground converting that presence and proof into new logos. We are hiring 3 talents at once as our founding US new-business group, working directly with the CEO, the leadership team, and senior sales colleagues in other regions.

What you will do:

• [35%] Work industry events: build target lists from attendee data before each event, staff the booth at leadership’s speaking events, prospect conventions as a participant (first alongside colleagues, then solo), and follow up with every named contact with relevant messaging.
• [20%] Run personalized outbound to webinar audiences and industry event attendee lists, turning warm names into booked first meetings. No mass sequences; every message is yours and very specific.
• [20%] Run first meetings: your three-slide story, sharp discovery questions, and a crisp follow-up that gets forwarded internally.
• [25%] Progress opportunities with senior support: bring in a senior seller, our solutions team or our leadership team at the right moment, keep every deal moving in an open deal channel, and co-sell through scoping and close.

What we need from you:

In your first month, you will:

• Join our leadership team at live industry events: staff the booth at tradeshows and walk congresses with them.
• Master our core sales plays: rehearse them, listen to past winning calls, and run mock first meetings that convince the team you can do it alone.
• Start outbound on your first event attendee list and webinar audience, and book your first attended meetings.

In your first 3 months, you will:

• Have 30+ attended first meetings on the board, with a 70%-plus show rate.
• Staff your first medical convention solo, with a pre-event target list, a floor contact log, and 100% follow-up.
• Convert each webinar cycle into at least 2 attended meetings.
• Have your first opportunities in discovery with a senior co-seller attached.

By month 6, you will have closed your first new US logo, co-sold with a senior colleague (for which you will get 100% quota retirement), and earned a clear conversation about your lane: toward closing bigger deals or leading meeting generation as we scale the team.

What you need to be great at:

• Speed and consistency despite ambiguity: following up same day, never dropping a ball, staying creative when the playbook runs out.
• Curiosity about the product and the customer: you ask why a customer runs things the way they do, you go into the layers underneath.
• Nobody expects you to become a sales engineer, but if your answer to every product question is ‘let me loop someone in,’ buyers lose interest and the someone loses patience.
• In-person presence: you are at your best on a floor, at a booth, in a hallway conversation, and you want to travel to make that happen (expect to hop on a plane every 2-3 weeks).
• Taking feedback fast: we coach constantly; what we correct on Monday shows up in your work on Tuesday.
• Working with support rather than an army: you handle what you can and escalate deliberately.
• Writing that sells: short, specific, personal messages that get replies.

What we are most curious about:

• Tell us about events or trade shows you have worked on: what you did before, on, and after the floor, and what it produced, with real numbers.
• Walk us through a product you sold and what sat underneath it: how it worked, why customers chose it, what its limits were.
• What are 2 or 3 outreach tactics that reliably got you replies and meetings, and how did you know they worked?
• Tell us about the last piece of feedback that changed how you work, and what changed.

Compensation: 150,000 to 190,000 USD on-target earnings (60% base, 40% variable), with guaranteed variable during ramp.

US-based, remote, near a major hub airport.

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.

lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

JOB DESCRIPTION

We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.

The job in brief:

Job Title -  AI Automation Engineer

Working model -  hybrid from Switzerland

Team -  you will join the Automation Engineering team within the Automation department.

Level - Professional

Location -  Chiasso, Switzerland (only for hybrid positions)

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be:

• Build and scale n8n automation workflows.

Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.

• Design and build custom AI solutions.

Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.

• Connect AI tools with our systems.

Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.

• Contribute to our governed knowledge layer.

Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.

• Work with natural language processing (NLP).

Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.

• Build generative AI solutions.

Use generative AI to automate tasks like content creation and communication personalization.

• Maintain and improve systems.

Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.

• Collaborate with tech teams.

Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.

What You Might Build:

• n8n workflows automating cross-department processes

• NLP-based systems that analyze calls and emails

• RAG-powered assistants and chatbots grounded in our Company Context knowledge base

• Virtual assistants and chatbots to support internal teams

• Recommendation engines that guide real-time sales or support actions

• Automated tools to generate personalized content

• Dashboards and reporting tools that surface AI-generated insights

Your expertise:

• 3+ years of hands-on AI development:

You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).

• Fast, practical builder:

You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.

• End-to-end problem solver:

You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.

• Strong technical troubleshooting:

You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.

• Security-aware mindset:

You understand authentication, authorization scopes, and safe handling of credentials.

• Communicator and storyteller:

You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.

Your Skills and Tools

• Automation Platforms:

Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.

• Languages:

Proficiency in Python and/or JavaScript.

• AI/ML Development:

Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.

• RAG & Knowledge Systems:

Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.

• Data & APIs:

Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.

• Software Practices:

Familiar with Git, CI/CD pipelines, and the full software development lifecycle.

• Cloud & Deployment:

Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Business/Technical Case

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings.

Being a Partner Account Manager at iManage Means…

iManage is the system of record for the world’s most complex legal and professional services organizations. More than 80% of the AmLaw 100 & 200 run on iManage. The technology partners who build on this platform gain immediate access to that install base and the enterprise credibility that comes with it.

The partners who win in this ecosystem are the ones who extend the value of the iManage platform in ways that create real outcomes for shared customers. Your job is to find those partners, get them building, and support them to market so that the innovation they bring puts the customer at the center of everything. That is the flywheel that drives long-term growth for the partner, for iManage, and most importantly for the customers who depend on both. You are responsible for turning it.

Target Outcomes…

• Deliver partner territory royalty revenue and activation metrics that compound over time, with a forecast you can defend at every stage of the quarter
• Qualify and sign new technology partners into the iManage ecosystem with speed and commercial rigor
• Drive partners from first conversation to live integration to active royalty revenue generation
• Own an active, growing territory with clear activation status and expansion pipeline across every tier
• Build the programmatic playbooks that allow the partner ecosystem to scale beyond individual relationship management

iM Responsible For…

• Qualify and sign new partners. Own the full partner lifecycle from first conversation through first revenue report. Manage inbound partnership interest with speed and judgment. Evaluate fit against iManage’s ecosystem strategy, route candidates to the right program entry point, and own the commercial conversation from initial qualification through signed agreement and into early activation.
• Get partners building. The best partnerships are anchored in technology. Own the path from signed agreement to live integration and drive partners through the technical and commercial milestones required to build meaningfully on the iManage platform.
• Activate partners and take them to market. Once a partner is live, own their go-to-market activation. Enable partners on iManage’s product and positioning, connect them to the right internal resources, and drive joint marketing and sales activity that produces adoption. Measure success by live integrations and royalty revenue reported by active partners, not signed contracts.
• Manage your territory. Own your forecast. Run structured QBR cadence across your territory and know where every partner stands on activation, expansion, and royalty revenue contribution at every stage of the quarter. Surface problems before they escalate and come with solutions, not status updates.
• Build the playbook. Contribute to the onboarding frameworks, qualification criteria, and programmatic infrastructure that scale the partner ecosystem beyond individual relationship management. If you are doing something manually that should be systematized, build the system.
• Coordinate internally. Serve as the connective tissue between your partner territory and iManage’s Product, Engineering, and Marketing teams. Pull in the right resources at the right time and keep your team informed on territory health without being asked.

iM Qualified Because I Have…

• 5 to 10 years in partner management, ISV business development, technology alliances, or a closely related field at an enterprise SaaS company
• Demonstrated experience managing technology partners through the full lifecycle: qualification, commercial agreement, integration build, activation, and joint go-to-market
• Track record of owning and closing commercial partnership agreements, not just managing relationships after the deal is done
• Commercial fluency in partner economics, royalty models, and marketplace distribution; able to structure and close deals independently within defined authority levels
• Forecast discipline: you own a number and you know where it is coming from at every stage of the quarter. Pipeline hygiene, activation tracking, and QBR cadence are how you stay ahead of the forecast, not how you explain it after the fact
• Technical comfort sufficient to engage credibly with technical founders and engineering teams on API architecture, integration requirements, and platform capabilities

Bonus Points If I Have…

• Background in legal tech, practice management, or enterprise document and knowledge management
• Experience building on or selling through an ISV marketplace such as Salesforce AppExchange, Microsoft AppSource, or a comparable platform ecosystem
• Prior experience writing partner onboarding or activation playbooks from scratch
• Comfort operating in a high-inbound, fast-moving environment where prioritization is a daily discipline
• An existing network in the legal technology or enterprise SaaS partner community

The overall US annual base salary range for this position is $150,000 - $200,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.

Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By…

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

This position offers a competitive compensation package reflecting the hunting nature of the role: 70% base salary / 30% variable compensation based on net new partner acquisition (MRR or ACV of new partnerships).

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.

#LI-KN1

#LI-Remote

Douro Labs is the core development team behind the Pyth Network. We’re looking for a compliance professional to build and manage our AML/KYC processes and lay the groundwork for potential regulatory licensing in the EU.

This role is for an operator who understands the plumbing of institutional trust: someone who can walk a flagged counterparty through a documentation request one hour and brief the General Counsel on jurisdictional threshold risk the next. You will serve as the primary safeguard between Douro Labs and the institutional clients, prime brokers, and financial infrastructure players we onboard, managing the supply side of trust (running AML/KYC review on customers and companies entering our network) and the regulatory side (building the policies, audits, and controls that let Douro Labs pursue EU benchmark administrator licensing).

Location: Remote (EU-based preferred)

Type: full-time

Reports to: General Counsel

About Our Team and Your Role

We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Trust and diligence are key to how we operate.

Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm.

Startup-level Speed: We thrive in the dynamic DeFi space and need a compliance professional who can build sound processes without slowing down the business. We’re building an Amsterdam hub with strong technical, business development, and legal/compliance talent.

The Mission: You will be building the trust infrastructure behind Pyth Pro, our institutional-grade data solution. As we bring on sophisticated institutional buyers and pursue regulatory licensing in the EU, your work will define how Douro Labs manages risk and earns the confidence of regulators and counterparties alike.

About the Role

This is a hybrid compliance/operations role. At the outset, you’ll manage day-to-day AML/KYC operations for our customer onboarding flow. Over time, as Douro Labs moves forward with EU benchmark administrator licensure, this role is expected to evolve into a full-time Compliance Officer position with broader regulatory responsibility.

We operate a deliberately permissive onboarding model: customers get access first, and a compliance review happens behind the scenes. This role exists to manage that review process and build the compliance infrastructure we’ll need as we scale.

Responsibilities

AML/KYC Operations

• Manage the ongoing AML/KYC review queue via Sumsub

• Request and follow up on additional information from flagged customers and companies

• Escalate higher-risk or ambiguous cases to the General Counsel

• Apply onboarding policy consistently across individual and company customers

• Manage and maintain company-wide AML and sanctions policies

EU Benchmark Regulatory Readiness

• Work with engineering to build tracking for feed usage by product type and jurisdiction (EU/UK volume)

• Monitor usage against regulatory thresholds

• Manage customer usage audits

• Help prepare groundwork for potential EU benchmark administrator licensing (policies, procedures, code of conduct for data publishers)

• Develop and implement policies, procedures, and structures required to seek registration as a benchmark administrator in the EU

Internal Compliance

• Keep internal policies current across Douro Labs’ multiple entities

• Manage Douro Labs’ onboarding processes at counterparties’ request

• Support periodic reviews to keep the compliance queue moving

Finance Compliance

• Serve as the point of contact for financial compliance, coordinating statutory deliverables with the Finance team and appropriate record keeping

• Maintain internal financial controls: approval workflows, segregation of duties, digital asset policies etc.

• Coordinate the annual external/financial audit for relevant entities and serve as the compliance point of contact for auditors.

• Work with Head of Finance to ensure 360 coverage of all tax obligations across all entities.

• Ensure billing and revenue recognition align with signed customer contracts and applicable standards.

• Flag contract terms with financial/compliance implications and upcoming renewals.

• Track concentration risk across major counterparties.

About You

• Background in compliance operations, AML/KYC, aC related regulatory function

• Comfortable managing a recurring operational workload independently

• Clear communicator with customers requesting documentation

• Interested in growing into a full Compliance Officer role as our regulatory footprint expands

• Crypto/DeFi or financial infrastructure familiarity a plus, not required

• Comfortable with startup pace and evolving scope

Think you’ve got what it takes to build the most talented team in the world? We’d love to meet you.